MatrixCare - Life Plan Community Software (CCRC) vs Optima Therapy for SNFs

MatrixCare - Life Plan Community Software (CCRC) has 23 reviews and a rating of 4.15 / 5 vs Optima Therapy for SNFs which has 115 reviews and a rating of 4.24 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.15 / 5 (23)

4.24 / 5 (115)

Ease-of-Use

3.5 / 5

4.0 / 5

Value for Money

3.5 / 5

4.0 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Review Written

January 22, 2021

November 23, 2020

Pros/Cons

  • Pros

  • The product is very reliable and is extremely customizable to your company needs. The support team is very responsive.

  • It integrates seamlessly across different departments. Customer support is great and seems to listen to feedback.

  • Cons

  • There are many features available to make data entry easier and more efficient, however, current staff were not employed when initial training was done. The Help feature is not easy to navigate.

  • Integrations with other software products are very expensive. They offer a number of other software solutions for needs such as retail sales, meal tracking, etc. that are not fully integrated.

  • Pros

  • This product is easy to navigate. It does not require a huge learning curve. I am able to quickly and effectively train staff on the use of this program.

  • There are no complaints so far. The software works according to expectations. Rehab Optima is well designed and has a very easy to use interface.

  • Cons

  • Sometimes there is a bit of a wait to speak with someone in Support, but they are always extremely knowledgeable and able to quickly answer any questions or resolve any issues that you may have.

  • Takes a while to get used to all of the features but the system forces you to do most things correctly due to validation

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux