MatrixCare - Senior Living Software vs Optima Therapy for SNFs

MatrixCare - Senior Living Software has 12 reviews and a rating of 3.38 / 5 vs Optima Therapy for SNFs which has 115 reviews and a rating of 4.24 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.38 / 5 (12)

4.24 / 5 (115)

Ease-of-Use

3.5 / 5

4.0 / 5

Value for Money

1.5 / 5

4.0 / 5

Customer Support

3.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Review Written

April 24, 2018

November 23, 2020

Pros/Cons

  • Pros

  • Our clinical staff like how easy it is to work in. The vendor is very responsive to fixing bugs.

  • The financial stability and innovative culture of Brightree have accelerated the development of their EMR product into a leading edge cloud-based solution.

  • Cons

  • Over-questioning. There is so many questions, much of which are not needed.

  • The only thing I would change would be for client recommendations to be implemented quicker.

  • Pros

  • This product is easy to navigate. It does not require a huge learning curve. I am able to quickly and effectively train staff on the use of this program.

  • There are no complaints so far. The software works according to expectations. Rehab Optima is well designed and has a very easy to use interface.

  • Cons

  • Sometimes there is a bit of a wait to speak with someone in Support, but they are always extremely knowledgeable and able to quickly answer any questions or resolve any issues that you may have.

  • Takes a while to get used to all of the features but the system forces you to do most things correctly due to validation

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux