ALIS

RATING:

4.8

(67)

About ALIS

Assisted Living Intelligent Solutions (ALIS) is electronic health records (EHR) software for assisted living and memory care communities of all sizes throughout the U.S. Founded in 2005, vendor Medtelligent designed ALIS as a Web-based system capable of replacing a facility’s paper records. A variety of integrated applications are included to meet clinical, billing, marketing needs and more. Care management modules include the ability to create resident assessments, service plans and care schedules. ALIS can assign resident care tasks to specific staff members based on their availability during shifts. It has a real-time reporting feature for medication delivery management, and generates medication administration reports. ALIS can also create billing plans, as well as...

ALIS Pricing

A monthly recurring charge and a one-time setup fee per community. No hidden costs. Contact Medtelligent for a price quote.

Starting price: 

$8.00 per month

Free trial: 

Available

Free version: 

Not Available

Resident profile

ALIS Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ALIS

1 - 5 of 67 Reviews

User Profile

Robert

Verified reviewer

Hospital & Health Care, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Our experience has been exceptional from the user friendly software to the first-class support team.

PROS

The ease-of-use makes ALIS a stand out choice for EHR software. Our employees love the layout and picked it up within the first couple minutes of use. The first week, I had all of our Med Techs come up to me individually and say how much easier their daily routine is now. ALIS keeps them on task by reducing clutter and showing only what needs to be seen. The simple layout and color coding prevents confusion compared to other clunky software products. From their sales rep to on-boarding manager to support team, we couldn't have been more happy and put at-ease. They are all very knowledgeable about the software, responsive and easy to work with at the same time. I have the number for support on speed dial and I am not exaggerating when I say that someone answers immediately, every time I call (no auto-attendant). Most of the calls I make are only general ALIS questions but if I see something isn't working properly, it is fixed right away. Their whole team can respond to the entire range of requests. ...Highly Recommended

CONS

There are hiccups just as any other software but any issues I have, I can take to their fast-acting support team. I always get a knowledgeable person on the line right away and my issue is resolved before I have a chance to have a negative thought about the product.

Alessandra

Hospital & Health Care, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2016

Unparalleled Continuity, Flexibility, and Service

Compared to other assisted living software we looked at during our search, we selected ALIS as our solution for a number of reasons, but most notably ALIS's continuity between modules, ease of use, time and money saving potential, and excellent communication and understanding between our staff and the ALIS team. During the implementation stages, the ALIS team and software have exceeded our expectations time and time again. They took the time to truly understand how we operate, took into consideration our California-specific regulations and in-house procedures, and rolled out the least disruptive plan to switch from our manual paper-based system. Now with regular use on-site, the ALIS support team has been receptive to our feedback, and we have seen a number of our requests incorporated into their scheduled software updates. There are still a couple software features we have not rolled out yet, but we're working to do so with a combination of requesting modifications and re-evaluating our in-house processes. ALIS is very transparent about what new features they're working, and we are very excited about the direction they're headed in. Since going live on ALIS, we've experienced a significant decrease in paper usage and repetitive data collection and entry, increased transparency and accuracy in resident files, and our management staff spends more time on the floor interacting with residents instead of reviewing paperwork. Overall our experience with the ALIS software and team has been outstanding, and we look forward to rolling out the software to our future communities.

PROS

Ease of use, flexibility, and receptiveness of the ALIS team to incorporate feedback.

Vendor Response

We really do value the strong partnership we've built with the AmeriCare team. A huge reason ALIS has been so successful in your communities is due to the hard work you do. Thanks for everything, Alessandra!!

Replied November 2016

Amanda

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2016

Overall good

I feel that some of the features are not geared toward assisted living. I think there are some language barriers, or maybe definition of certain items areally different.

PROS

Emars are great, and simple to use.

CONS

Care plan takes a great deal of time.

Vendor Response

Amanda--We're happy to hear ALIS is an overall win for the team at Columbia Cottage! Let's definitely discuss your pain points with the terminology and see if we can address. Thanks so much for giving us your thoughts, it's always very valuable!

Replied November 2016

Colette

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2016

Alis is Great

We have 128 residents receiving services from us and they are all in Alis. Of all the programs that I have worked with Alis is the easiest to operate and navigate. I can honestly say that we have had very few problems and if there has been a problem the support team has worked with us to find a solution. An example is when I went into Alis to retrieve information and discovered that room numbers were all of a sudden incorrect. I contacted Support and by that afternoon everything was corrected and I received a call notifying me it was corrected and how the problem occurred. They have also listened to what our needs are and made accommodations to suit us. Reports were created to allow us to track specific information rather than having to go person by person to tally the information. It makes my job easier and less stressful knowing I can get into Alis and find what I need.

PROS

Ease of use and the reports that allow me to find the information I need quickly. Anyone can easily learn how to use the program even if they have not had computer experience in the past.

CONS

Staff can only go back a week to complete the cares that were missed.

Vendor Response

We are so happy to help make your life a bit easier with ALIS! We take great pride in the work our ALIS Support team does, and are really glad to hear you feel the same way!! Huge thanks for taking the time to tell us your thoughts.

Replied November 2016

Jason

Hospital & Health Care, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2016

The Oaks Assisted Living

ALIS has an easy to use and well-organized interface (Dashboard), which requires little to no explanation for how to use it. ALIS support made for a seamless transition from paper based charting to electronic charting. Our staff is now able to deliver more efficient, high quality care with having all the tools they being just a mouse click away.

PROS

The accessibility with having everything organized in one place.

CONS

Name format inconsistencies some modules list the residents by last name, first name and other modules still list residents by first name, last name. The system requires the facility to admit a resident before the medications and care items can be entered. This prevents facilities from being proactive with having everything ready for a resident prior to the admission date. It often times takes several hours and or days to enter data, so facilities are forced to admit the resident prior to the true admission date which prevents us from having accurate census/occupancy reports. Not having the ability to configure automatic MAR backups This is a manual process and is often times not completed because of it being manual and required additional time to do.

Vendor Response

Your insights totally indispensable to us, Jason. We're so happy to have you as a client!! We hear you on everything you wrote, and are really excited to work toward addressing them in the coming year. Thanks so much, and keep up the good work!

Replied November 2016