ECi M1 ERP Software


 

ECi M1 is a subscription-based enterprise resource planning (ERP) system, available on-premise or via the cloud, that automates financials, inventory, production, sales/quoting and production planning. The solution is suitable for small to midsize firms that manufacture via repetitive, make-to-stock, make-to-order and engineer-to-order processes.

M1’s product configurator provides a multi-level, automated configuration that builds product configurations from a BOM, including all sub-assemblies. Users can also add additional rules and formulas after the wizard is complete.

The system also offers features for inventory barcoding, shop floor control and customizable reporting through integration with Crystal Reports.

Other key features include free “view only” licenses for users who only need to view and edit reports, “Smart Screen Technology” that automatically changes screens based on users’ input and a free M1 Design Studio that allows users to customize the system without accessing the source code or requiring extensive programming knowledge.

 

ECi M1 - Entry screen
 
  • ECi M1 - Entry screen
    Entry screen
  • ECi M1 - M1 start page
    M1 start page
  • ECi M1 - M1 reports
    M1 reports
  • ECi M1 - Powerful search grids
    Powerful search grids
  • ECi M1 - Business analysis graphs
    Business analysis graphs
  • ECi M1 - Scheduling board
    Scheduling board
Supported Operating System(s):
Windows 7, Windows 8, Windows 10

55 Reviews of ECi M1

 

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Software Advice Reviews (37)
More Reviews (18)

Showing 1-20 of 37

Marie Kris from SAMC
Specialty: Metal Processing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Effective Eci M1

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like this software because it is very effective and efficient to my team. This is a software with complete package. The functions and features are very nice.

Cons

When I'm starting to use this software I can't experienced any negative. Very recommended to all type of organization.

Review Source
 
 

Mary May from Coca-Cola FEMSA Philippines
Specialty: Other Industry
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Good Software to use

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

This product is very user- friendly. It is really reliable for us in the industry. Definitely recommended.

Cons

Just waiting for the upgraded features.

Review Source
 
 

Cassie from Silverline Finishing Inc.
Specialty: Petroleum / Oil & Gas
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Six month build and implement time for a growing manufacturing company.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The cost was extremely high although we were basically building our own system the way we wanted.

Pros

Completely customizable. Access to consultants who helped us decide as a team why or why we shouldn’t run something one way as opposed to another. They were very knowledgeable and insightful.

Cons

The consultants gave employees too much reign over the server and the potential to mess up the data base we were building. Their lack of support for the payroll module.

Review Source
 
 

Grant from Aspect Furniture Pty
Specialty: Metal Fabrication
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Awarded the worlds worst service and product

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Don't waste your time and money

Pros

Technically it works and some of the functions are understandable. But the setup, service and basic norms affiliated with software are missing

Cons

Terrible service and backup. Only 1 technician that knows what he is doing and he is across NZ and AU and he is not allowed to give out his direct contact details. Recently logged a ticket on the 3rd of May and got first response on the 4th June! If you want to know your GP and other profitable forecasts or set up a half decent quote and reporting be prepared to have to spend a whole lot more.

Review Source
 
 

Marie from Adtech, Inc.
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Try M1 First!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We replaced Global Shop with M1. We like M1 because is quick and efficient. We are working on more customized reporting and moving to the newest version - very exciting for our company!!

Cons

Getting new downloads up and running is a little difficult. Hard to coordinate M1 Support with our outside IT Consultant

Review Source
 
 

Timothy from BRD Noise and Vibration Control, Inc.
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

M1 - A very visual ERP

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

M1 is incredibly visual; whether you prefer traditional forms or spreadsheet views, you can customize the navigation and data forms with ease. Search features are robust in the spreadsheet style views. M1 is also fairly flexible for customization regardless of programming skills. We can easily add fields to any module and forms can be manipulated to match our information flow. In our business every order is a custom order yet the straight forward manufacturing module makes planning and scheduling simple. Dashboards on the start screen are great to monitor daily activities. While most ERP implementations require significant work, the visual nature of M1 really helped us keep the project on track. The M1 implementation specialist spent time to learn our business and specific information needs. 9 months running and we are very happy. We have added several additional modules since the implementation and have linked M1 to our sales tax service provider. The suite of included reports are handy, though they need some customization when you start up. Export to Excel is very easy. We added Spreadsheet Server option to really increase the capability to share data with Excel. Security controls are very robust.

Cons

At times customer service response is a bit longer than we would like though once they are working on an issue, they are great at resolving. Some of the included reports are fairly complex yet require customization in Crystal Reports. Best to have some working knowledge of Crystal reports. Some modules in M1 are not consistent with others - probably different programmers or different schedules for upgrading - however that slows the process just bit when you move module to module.

Review Source
 
 

Todd from Millar, Inc.
Specialty: Healthcare
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Lifesaver

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

For us it was really the staff that made us feel at ease with out decision, from the salesperson to our implementer to the folks in support. They have really come through for us over the time we have used M1.

Pros

M1 has helped us track serial and lot numbers effectively and allowed us to streamline many processes across the company. Have used it for five years now, we rely on the data it generates to run our business in the most efficient and cost effective way possible. Our implementer took the time to learn our business and made suggestions on how the software could assist us in areas we had not even considered. We definitely choose the right software!

Review Source
 
 

Roy from Sofradir EC
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Smooth transition from previous MRP system. Logical transactions and easy to retrieve data when needed.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall very satisfied with the functionality of the product.

Pros

Systematic logical sequence of steps from the time an order is placed to final shipment of the products.

Cons

Forecasting needs to be improved. The way sub-assemblies are scheduled could be improved although very flexible.

Review Source
 
 

Steve from Diacarb
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Great ERP software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I recommend this ERP software on a regular basis, it is a great value added to our company

Pros

We have been using this software for over 13 years and the fact that it is an open system allows us to implement special features that is only relevant to our business and it is very easy

Cons

The quality management in regards to the inventory was lacking when we implemented the software and I don't know if it was improved since then

Review Source
 
 

Kody from May Group USA
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Great Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We have been using this software for 10 years and I don't know how we ever survived without it.
Product Configurators really helped us streamline our estimating and planning processes.

Cons

We have tuned M1 to a point where we have very little issues. It took some time to really figure it out but we realized that the core system didn't really need a lot of the customizations that we thought it did.
I'm not good at cons...

Review Source
 
 

Slavy from Cascade
Specialty: Industrial Machinery
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Terrible choice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Before giving any attention to this product do your own research on it. Original M1 code was stolen from other company by former employees then followed by lawsuit in which M1 people lost.

Pros

Good Sales Team :) Might be good for very small company but wouldn't recommend to any company. After trying other ERPs have almost no Pros except how they did Part Revision.

Cons

Software failed when was put to load. Worked fine in pilot but when needed to manage 1.4k POs on daily basis it couldn't do math. At one point had daily meetings with development team from Australia on issues but still couldn't resolve all issues. About twice a week were getting orphan records in DB, development team were no help on this.
ECi started promising us new version but promise was sliding.
After 8 month of deployment time and about 6 month after go live hard decision was made, search for new ERP. When ECi was asked to give us partial refund because their product didn't perform as advertised they revealed themselves as very bad partner.
M1 also has major security issue.

Review Source
 
 

Amit from Vishwakala Machine Tools
Specialty: Industrial Machinery
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

ECi M1

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

User friendly dashboard. Advance options for all the modules. one stop solution for all the resources planning.

Cons

Not enough features for multiple platform usage. Little Slower. No report modification format for user

Review Source
 
 

Jessica from Electronic Precepts of Florida
Specialty: Electronics
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Used in a manufacturing facility - great for showing detail, time cards, completion percentage, scheduling, purchasing, etc.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The outside service function is fully developed to allow for estimated cost and lead time to roll up for quoting, and actual to roll into job cost.

Cons

Server based - not internet accessible. Would prefer links rather than the "where used" functionality. Works very well, but you have to dig a little for connected items.

Review Source
 
 

Scott from Worldwide Machining & Welding, Inc.
Specialty: Job Shop
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

The implementation has not gone well, many system problems

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I should have gone with my second choice.

The grids are a nice feature, however the system has caused much frustration for everyone involved.

Cons

User security, payroll needing 2 separate processes, 1 for checks and 1 for direct deposit, lack of flexibility for departmental reporting

Review Source
 
 

Pam from Alecom Metal Works, inc.
Specialty: Metal Fabrication
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

ERP made your way

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is a great solution for a small or med sized business that feels they are unique or different. The intergration with 3rd party software(s) that are commonly used by businesses looking for an ERP system, The add on modules are robust but some are lacking, such as the purchasing planner. With any software, each has something special about them and for me, M1 has a special niche in the software customizations and ease of use.

Pros

This is the most customizable ERP I have ever dealt with or implemented. Love, Love this as it easily can modify to serve the challenges of about any size company, growth rate, and experience levels. This is the best feature of this software.

Cons

The main con from my exoperiences has been the support personnel and the lack of knowledge of the product and the response. With that said, let me say that it is not complelely fair as the compaqny has experienced a rapid growth and with that comes new personnel and the years of experiences are just not there.

Review Source
 
 

Bill from Kodiak Industrial Chrome & Hydraulics Ltd.
Specialty: Other Industry
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Frustrating to Deal with!! Poor Customer Service!! Implementation process is terrible!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We purchased this program more that 3 years ago, the implementation process was horrible! and they have done very little to help us get this program up and running as a result we are using about 10% of the program that we have paid for. we purchase a copy of Sage every year to handle our accounting, because we have not been shown how to use the accounting side of the program( I have never even looked at it to see what it looks like). We have tried to use the payroll side of the program and it was not accurate so we stopped using it.

Cons

Terrible customer support right from the initial implementation, we have had issues with this program from the very start and get 0.00 help...there is some hype that they will get our issues solved with no, or very little follow through, we just get sent from one person to the next and start from square one each time.

Review Source
 
 

Joe from Laketronics Inc.
Specialty: Other Industry
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Very user freindly and functional

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The ease of use and personal tayloring to your specific needs is great. The training offered is also a very nice touch.

Cons

Really could not find any cons the system has everything we were looking for. The only con that i can think of is that we cannot go live sooner.

 
 

Jeremy from Frederick Logan Company, Inc.
Specialty: Metal Fabrication
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Good quote to cash tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is a simple program to learn the basics of with a multitude of options. The user interface is very straight forward. It is mostly all encompassing as far as ERP systems go. The options are plentiful, but pricey. Extra seats are a bit pricey. A good tool for a small business trying to track quote to cash.

Pros

All inclusive

Cons

Costly for add-ons

 
 

Nate from Amfuel
Specialty: Aerospace / Defense

September 2016

September 2016

Great support, good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I very much so like the ability of user customization on tables and search grids.

Likes Least

Some things that I was lead to believe were not true about the capabilities of the product

Recommendations

Have your list of requirement and have the company show you that it can in fact do all the requirements

 
 

Pam from Alecom Metal Works, inc.
Specialty: Metal Fabrication

September 2016

September 2016

Flexible, customizable, & user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The vendor is wonderful to work with. From the sales thru the president, their open door policy is forward thinking and provides customers with a sense of being taken care when they need it. The product M1 has proven to be the most customizable and flexible system I've dealt with in 36 years however I'm still learning more of what all it can do.

Likes Least

The least liked, even though it this is by no means a dislike on my part, for the product would be the way item master must be for the local bin and not being able to have multiple bins per one location for one item.
The vendor side would be the fresh talent they are with vs. Those with 20 plus yrs.

Recommendations

If you r in search of a small to med. Size fabrication or manufacturing erp solution, Call ECI and discuss M1. There are to many amazing functions to share so ask for a demo, you won't be sorry. Great solution!

 
 
 
Showing 1-18 of 18

Ken from Titan Garages
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Do not buy this software in Australia - Dishonest business practices and terrible support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

They installed the core system for one company to test, then couldn't get their optional modules to work, but still performed the agreed work to customize our installation (and charged us)... then finally gave up trying to get THEIR optional module to work in version 8, and told us that we had to upgrade to version 9 to get those modules to work.

Then after we upgraded to version 9, they said that version 9 now no longer supported that optional module, or the custom work they had already been paid for.

We have been promised repeatedly by their support team and management that they would fix the issues and get this up and working as soon as possible. Please don't fall for these lies like we did.

Instead of trying to fix anything, their support department literally just 'solved' all of the 30+ support tickets in their system on with the same day with the message 'SOLVED: This function or a component that it relies on is no longer supported' with no option for further discussion... no refund for the optional modules or custom work we had done... and then they have the hide to say that they need to get us to sign off and accept the fact that they can't make that company work before they even install the core systems for any of the 6 other companies.

Pros

Their sales team made a really good pitch, then went radio silent the moment we signed up, and quit 6 weeks later.

Based on their pitch, we engaged them to provide version 8 of the core system seven companies, and a couple of optional modules for a couple of those companies, and a few custom modifications, we were assured this would be straight forward and ready to use in 8-12 weeks.

It has been over 2 years and they been unable to even get one of those companies up and running as per the our agreement with them.

Cons

The worst part about this experience? Everything that happened after they had our money...

In all of my professional life I have never before experienced such intentionally dishonest behavior in a professional setting. Deciding to use ECi M1 has been the worst business decision that we have ever made.

If you are in Australia, or if you intend to rely on the Australian support team, I cannot urge you strongly enough to stay away from ECi M1. They have repeatedly proved themselves incompetent and dishonest.

Review Source: Capterra
 

Angie from CHUTES International
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

I love how easy the modules link with each other

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very happy. I'm glad I have been brought in a job that chose this software. Everyone that I've met and spoke with through tech support is helpful and personable.

Pros

The ability to drill down between modules is wonderful. I've never used a software that allowed this so seamlessly.

Cons

The lack of online inquiries through the internet from fellow users that might have experienced something that isn't typical to help others figure it out. This can be technical or a way to resolve a process issue.

Review Source: Capterra
 

Laurie from Independent
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Terrible company to do business with and terrible product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The key benefit is having to start over and implement something else after less than 5 years on the product.

Pros

It's easy to customize, which is good because - you are going to be doing a lot of customizing.

Grids - basically an onscreen report are easy to create - also good because this subs in for the lack of workflow.

Cons

If you want an accounting system that routinely can't do basic math you'll love M1 (simplified example - $100 payment to $100 invoice resulted in a -$200 balance - and M1 doesn't even allow negative invoices).

Screens are overloaded with fields you will never, ever, ever use. There's no workflow for any process - making it easy to "lose" a sales order or a work order or skip a step (complete a work order without issuing the raw materials - sure why not - and no warning). No built in alerts (that's an extra module - but you have to create the alerts yourself). The canned reports are nearly useless. The support team is terrible. The company itself outside of support is also awful to do business with and won't refund us for our unused implementation hours, or an extra module we purchased that we immediately decided wouldn't work for us (didn't even install it).

Review Source: Capterra
 

Grant from Aspect Furniture
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2016

July 2016

Do not use M1

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The implementation was extremely difficult with very little support from M1. We were told 6 weeks but 14months later it was working although still many unanswered questions. Then the support for real live changes has been terrible

Pros

Excellent promises by the sales people - they never eventuate though!

Cons

Support - they are the worst

Advice to Others

Do not look at this software if you are based in Australia or NZ

Review Source: Capterra
 

Frank from Next Intent Inc

August 2009

August 2009

M1 does everything we need and more!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We are very, very happy with M1. There are many features that we did not know we needed or wanted until we tried M1. We have no doubt that M1 was the right choice.

Pros

Works as advertised or better.
Easy to train and use.
Fast and reliable.
Simple to upgrade and backup.
Very powerful search functions and grids are adjustable by user.
Customization is available to users with included tools and then adding Crystal Reports.
Easy migration from our other software.
M1 technical support is extremely helpful and knowledgeable.

Cons

Nothing negative to say.

Review Source: Capterra
 

Susan from Pequot Tool & Mfg

August 2009

August 2009

M1 Review

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This software continues to be extremely reliable. M1 is very innovative and always increasing the capabilities of the software by listening to the customers' wants and needs. We have been able to grow with this software and will continue to do so in the future. It was the best buy we have ever made in software.

Pros

Highly customizable to fit your needs
User friendly
Tremendous search capabilities
Great service staff
Highly reliable

Cons

Quality Module. Quality module lacks reports and some linking of data, however, we can create any report we need through Crystal Reports.

Review Source: Capterra
 

Sean from Metal Craft Machine & Engr. Inc

July 2009

July 2009

M1 ERP

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Very good product

Pros

Customizable, covers accounting and Manufactoring. Good reports that are easily changed

Cons

Could push towards iso controls, we use the call management to handle feedback and CAPA's

Review Source: Capterra
 

Steve from MRF-Michigan Roll Form, Inc.

July 2009

July 2009

MRF review

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

recommend to companies if they already have a database system and can compare the differences

Pros

very easy to train operators and use, layout provides for ease of navigation

Cons

some upgrades still have glitches, a couple of items still to not function properly, missing some reports that most systems have standard

Review Source: Capterra
 

ANNETTE from D.E. SHIPP BELTING CO.

July 2009

July 2009

M-1 Software evaluation

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Best value on market for features available.

Pros

We are still implementing, but so far, everything is working as demonstrated.

Cons

Importing of products is sort of complicated since some of the items in the product setup is in different database files. Therefore, manual entry or several imports are required.

Review Source: Capterra
 

Steve from Niagara Transformer Corp

July 2009

July 2009

Very Good Overall

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Overall a really good product.

Pros

Features - does most of what we need right out of the box.
Customizable - Very easy to add fields, tables, code, etc.
GREAT customer service.
Implementation was as easy as this kind of thing can be.

Cons

Some screens are a little clunky or "busy".
Job costing and analysis can be a little weak.

Review Source: Capterra
 

Rex from Minco Technology Labs

July 2009

July 2009

M1 Very User Friendly

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I would definitely recommend this product

Pros

User Friendly, Easy to implement, easy to administer, very customizable

Cons

Weak Quality module, Poor Lot number capabilities

Review Source: Capterra
 

Sean from Hill Fastener Corporation

July 2009

July 2009

Bowen & Groves Review

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

strongly recommended.

Pros

Very intuitive, very customizable

Cons

I can't think of any.

Review Source: Capterra
 

Randy from Banner Machine

July 2009

July 2009

Just my thoughts

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Can't find a better product out there.

Pros

Happy with the software and it has helped our business grow.

Cons

None at this time that I can think of.

Review Source: Capterra
 

Steve from Electramatic inc

July 2009

July 2009

Fair value for small to mid-size companies needing a MRP.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I would recomend to small to mid-size companies on a budget that need an MPR.

Pros

Flexible, quick learn for use, many good reports, good document management.

Cons

Moderate in accounting, weak in quality, DMR's, RMA's , weak in scheduling, some draw backs in using COG's, weak in Revision control.

Review Source: Capterra
 

Ian from Catten Industries

July 2009

July 2009

Catten Industries

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I would say that anyone who runs a small to medium business in manufacturing would benefit enourmously by having the M1 system as the cornerstone in managing their business.

Pros

Good functionality and easy to pick up.
Easy to customise to your needs.

Cons

Some modules are a bit "clunky" to use, but in saying that the program needs to cater for various different business's and you can customise to suit your requirements.

Review Source: Capterra
 

Darren from WASCA

July 2009

July 2009

Great package for the small to medium manufacturer

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Great package for the small to medium manufacturer. Would definitely recommend this to organisations wanting to upgrade to a new windows based package.

Pros

Easy to use and train
Ability to customise
Affordability
Reliability
Interaction with Windows programs ie. Outlook

Cons

Limited sales analysis
Limited financial analysis

Review Source: Capterra
 

Phillip from Metlink Pty Ltd

July 2009

July 2009

M1 User Review - Metlink

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I am certainly happy we chose M1 for our ERP software. It has been enhanced and updated in line with our own business growth. One of the biggest pluses for me is that it helps communication throughout the business. For example, any user can add comments that are then available to all users.

Pros

All modules integrate together.
One ERP system covers all areas of the business.
Ability to customise for special needs.

Cons

On older computers it can be a bit slow. Especially if you have multiple windows open.

Review Source: Capterra
 

John from Prometal Industries Limited

July 2009

July 2009

At last, a software system that delivers on its promise.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We purchased M1 with a view to tidying up the obvious weaknesses and limitations of our previous system.
M1 has achieved this plus more, very often providing easier solutions to everyday tasks than we anticipated, and 2 years later on we are more relaxed then ever with the ability of the system to cope with whatever workload is demanded from it.
We are extremely pleased with our choice in M1 and everything that was promised to us has been delivered with a tremendous support backup when required.

Pros

After months of appraisal we chose M1 because of its ability to to be configured exactly to our requirements, as opposed to the one size fits all approach of so many other ERP packages.
M1 straight out of the box was immediately able to satisfy most of our needs, however, with its ability to be easily customized to suit our various processes, the system is intuitive to use from shop floor requirements through to full financial reporting and control.

Cons

Same as any other system out there, rubbish in, rubbish out. Once we had that sorted out though by ensuring that all users had an understanding of how their inter-reaction with the system was a benefit to all, themselves included, we gained a complete buy in from all staff along with the required real time and accurate data input on which the system depends.

Review Source: Capterra