Epicor Mattec MES Software

3.74 / 5 (70)

About Epicor Mattec MES


Mattec MES by Epicor is a manufacturing execution system that is suited to plastic molders, repetitive manufacturers and those with an assembly process involving multiple machines. It is designed to help floor operators to monitor and optimize their plant operations.

Mattec MES helps manufacturers monitor and control their business with real-time plant and machinery information. The system enables users to identify inefficient resource allocations to find new capacity within the business. It also helps to track machine downtime and record scrap and material wastage in every production cycle.

The software offers visibility into operations, real-time scheduling and process monitoring. Users can monitor up to 100,000 cycles and can see production details and descriptors. Maintenance teams can also access machine condition reports to plan preventive maintenance. Mattec MES offers integrations with accounting and manufacturing estimating capabilities.

Mattec MES serves manufacturers in automotive, electronics, injection molding metal fabrication and more.



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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 10

70 Reviews of Epicor Mattec MES

Average User Ratings

Overall

3.74 / 5 stars

Ease-of-use

3.5

Value for money

3.0

Customer support

3.0

Functionality

3.5

Ratings Snapshot

5 stars

(16)

4 stars

(30)

3 stars

(13)

2 stars

(7)

1 stars

(4)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 70 reviews

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August 2018

Lorena from Farming

Company Size: 51-200 employees

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

August 2018

A very powerful tool for manufacturing companies - but customer support could be better

I believe Epicor is an excellent tool for manufacturing. I can not give it 5 starts really because of the time it takes to get an issue solved once it's placed with customer support. They have however, improved in the last couple of years now that they started using an online ticketing system, which seems to run a lot better now. Its reporting capabilities are amazing, for any module in the ERP. I do believe the experience is better for customers in the Americas than in other parts of the world, since there are a lot more experts, consultants, users, etc. in the States and Latin America than I've seen in Asia or Europe. The implementation is complex, so being paired with the right consultants can make it or break it - it really is a very good software!

Pros

- very powerful and thorough functionalities for all manufacturing operations
- extremely good costing capabilities (all financial features are quite good, actually)
- can be customized to a great extent
- many tools for reporting and data analysis
- integrates with tools such as MES, bar code reader, is ready for EDI

Cons

- it's a bit more slow that I wish it were
- customer support is very bureaucratic, it takes from a couple of days to weeks to get any issue solved (to be fair, they do solve them)
- learning curve is steep. It's not that easy to use so people who are not tech-savy get a bit intimidated by this tool
- instruction manuals and help menu are only available in English

May 2018

Dan from Robert Half

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

May 2018

Epicor Manufacturing, some parts are better than others

Epicor is a mid-market software for companies that are under 100 employees (roughly) and more than 50 who need an ERP. Version 10 is by far the cleanest version. Given the choices at this size of a company's growth, it is a viable choice. Just be careful that the VAR doesn't walk you down a road to heavy customizations that get in the way of future upgrades and cost you yearly in re-working them when you upgrade or patch the ERP. Stick to custom reports, custom user screens, and use the Business Objects provided to interface with and all should be well.

Pros

Ease of use, E10 is cloud based, support (when in US) is good, Short learning curve, fairly flexible, highly customizable

Cons

Highly customizable tends to get pushed to overly customized which = a mini-new ERP project with every upgrade to fix broken customizations, VAR network: some are great, some not, support for down-rev version falls off quickly, plan on extended cost of ownership, import/export functionality is limited unless add-on products are purchased, Field Service module is the weakest link in the product.

May 2017

Todd from Electroimpact Inc.

Company Size: 501-1,000 employees


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

May 2017

Very Powerful

Over the years Epicor (and former Vantage product) has grown from a simple Job Shop system to a full blown ERP powerhouse that brings the flexibility to address most any manufacturing or distribution company.

Pros

Built-in customization tools are very powerful - allowing detailed tailoring to company needs without direct coding. BPMs now allow excellent logic branching and very nice built in features such as email alerts. Publish & Subscribe dashboards are a great reporting option with drill down capability. Form customizations are also very easy. SQL Server DB is a big improvement over Progress and MUCH faster.

Cons

Reliance on SSRS for reporting - although Crystal Reports still works. Does not handle really complex BoM/MoM situations well for jobs with thousands of assembly levels and hundreds of branches or indents. Projects module isn't quite robust enough to be used for complex jobs/orders.

November 2016

David from ET Precision

Company Size: 11-50 employees


Ease-of-use

3.0

Value for money

2.0

Customer support

4.0

Functionality

4.0

November 2016

Broad functionality that comes with a price

We use Epicor to run a $5M machining business. The software allowed us to do almost everything we wanted with the exception of scheduling each machine accurately. While the software has a powerful scheduling module, because many of our parts were processed on more than one machine, we were not able to accurately reflect our actual process in their scheduling module. Standard reports were also lacking so we used Crystal Reports and created custom reports on a regular basis. The ability to easily create dashboards was great and allowed us to create screens that showed specific metrics that we wanted to monitor. Shop floor access was acceptable - allowing workers to log into/out of jobs, clock in/out, etc. on a daily basis. Overall a good package that can easily grow with a small company.

Pros

Ability to create custom 'dashboard' screens to see things that we want to monitor.
Extensive functionality for small to medium sized manufacturing companies.
Good shop floor usability.
Job costing provided real times access to allow you to monitor costs and flag overages.

Cons

Standard reports were ok but not great.
Scheduling module was not adaptable to our process - would have required some modifications that we did not want to spend the money to make.

September 2017

Melissa from UMC

Company Size: 201-500 employees

Review Source


Ease-of-use

4.0

Functionality

4.0

September 2017

Great All Around Product

I've been using this system in some variation for 20 years. It has been great to see it develop into the great product we have today. Epicor seems to be committed to staying on the edge of emerging technology trends that can only help all of their customers.

Pros

Quote to cash navigation using the Open With functionality throughout the software, BPM wizards that allow you to do simple If\Then type triggers with no custom programming, BAQ functionality with subqueries, Education Courses, much easier path for version and patch updates

Cons

Application support desk for certain modules, debugging options for customization (compile) errors, training of some of support staff seems to be lacking. 50% of time I end up figuring out the issue myself and feeling like I'm teaching their staff.

June 2017

Richard from SR Smith, LLC

Company Size: 51-200 employees


Ease-of-use

4.0

Value for money

3.0

Customer support

1.0

Functionality

3.0

June 2017

Good Software. Mediocre Support

Pros

The software interface resembles a Microsoft product which helps end users pick up the basics of navigation.
Epicor 10.1 represents a significant improvement over legacy versions of the software and performance is much better.

Cons

Support is poor. First line support team members are really just called takers and it is difficult to get to someone who actually knows the software and who might be able to assist you with the problem you are experiencing. Most times, it seems like the first line support tech's job is to find out if you have customized the software so that they can use that as a reason not to provide support, which is frustrating since the Epicor sales pitch emphasizes ease of customization.

October 2017

Jorge from manesa

Company Size: 201-500 employees

Review Source


Ease-of-use

3.0

Value for money

3.0

Customer support

1.0

Functionality

4.0

October 2017

Not Easy to Use or Setup

Pros

you can control al you company with this software, from Sales to Shipments and billing, you can also control you shop floor (Manufacturing) know in what part of the process your finish goods are, inventory, wip, purchasing all your supply chain is cover with this software, very powerful tool.

Cons

Extremely difficult to setup, and not very user friendly, you have to open a lot of windows to get some information, MES tool is not very friendly user has to enter a lot of data manually if you want to control all your process, causing users not to feed the system correctly.

February 2018

Claire from kVArCorrect

Company Size: 51-200 employees

Review Source


Ease-of-use

4.0

Value for money

2.0

Functionality

4.0

February 2018

Epicor is very competitive against SAP

Pros

modular, you can add components to be what you want to use. The biggest pro is it has a really good BOM system for manufacturing - this is usually missed in ERPs

Cons

it is expensive, and there is so much customization you can do so it becomes difficult to use. I have also worked with a system that Epicor bought, the product support on that was not very good because they were phasing the system out. Would have been better to upgrade us as the customer so they could provide better support.

August 2018

John from Six S Partners Inc.

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2018

Epicor works.

Recommended for growing manufacturers who are not sure just how large they may grow. This product scales well with best practices built in that will allow you to grow without adding people and overhead.

Pros

Easy to use. Very deep in functionality - you will likely be able to use the whole system out of the box.

Cons

Need to manage your scope for an implementation project - it is easy to take on more given the wide capability it has. Best to manage scope.

June 2017

luke from steel ceilings

Company Size: 11-50 employees


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

June 2017

Good, but needs some improvement

Pros

I like how you are able to customize things to the aspect of your company. The ability to make things unique to your own is a great feature. It's great for tracking inventory too.

Cons

There is always a problem with any update that happens. I do not like the ticket process because it takes forever to get a response and most times the problem could be solved in a few minutes instead of being dragged out for a few weeks.

May 2017

Chris from Dorner mfg

Company Size: 201-500 employees


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

May 2017

Everything in one package

Epicor buys up companies tha