I like the ability to quickly build/modify software to support our growing business in a graphic Windows-based front end, character based front end, and/or HTML front end, all with same source code. I also like the ability to accept Fitrix updates and not lose all the labor our customizations represent.

They lack support outside of North America. We can not get support for operation in China, Eastern Europe, and other less developed areas.

We love the flexibility of the software. I cannot say enough about how valuable the team at Fitrix is. If I need any report created, it's very easy to communicate with them and they will do it! Very knowledgeable team.

There are always certain things that you have to learn with new software. After using it for two years, I cannot think of anything that I like least about this product.

You have great flexibility to modify and add on to it to customize it to your unique business situation.

It's not a huge market segment, so the skills are not as marketable as something like SAP.

We receive great response from the help desk. The procedures are consistent in all the modules of the software.

When updates are released, our software isn't always automatically updated. We'll run into a problem or glitch, contact the help desk, and then realize we didn't receive an update.

We were pleasantly surprised with the customer support and service we received and continue to receive from Fitrix during our transition.

A couple of features we needed regarding reporting had to be added/customized that we thought would be standard.

The software is easy to learn and the screens are consistent throughout the different modules. The support from a technical aspect has been exceptional.

Some features of the underlying language and SQL are not available inside of Fitrix.

The software has evolved over many years and is quite stable and reliable. You can add your own custom features and adapt it to your business process.

There could be a better notification system regarding patches and updates.