Infor VISUAL ERP Software

4.27 / 5 (22)

Our advisors have recommended this product 20 times in the last 30 days

About Infor VISUAL ERP


Infor VISUAL is an Enterprise Resource Planning (ERP) System with end-to-end functionality built for manufacturing organizations looking for a complete solution that supports the entire operational lifecycle, from planning to sourcing, creation to delivery.

The solution offers applications to manage MRP, MES, supply chain management, HR and full financials, as well as reporting and customer management. It can be used by manufacturers in several industries, including automotive, aerospace, electronics, industrial equipment, medical devices and more.

Infor VISUAL supports most manufacturing modes, including MTO, ETO, configure-to-order, make-to-stock and assembly-to-order, as well as multi-site or multi-entity in a single database with single sign-on authentication.



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Supported Operating System(s):

Web browser (OS agnostic), Windows 8

22 Reviews of Infor VISUAL ERP

Average User Ratings

Overall

4.27 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(9)

4 stars

(8)

3 stars

(5)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 22 reviews

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January 2018

Jeff from Accu-Fab, Inc.

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

January 2018

A must have for any business..

Accu-Fab, Inc. has used Infor’s Visual ERP system for serval years as its forefront in a software management tool that has pushed our industry forward. When we decided to upgrade our system to the next level, we used a third party company that gave us less than stellar results, leaving us potentially behind our deadline to launching the new version based on testing and implementation. During that time we found Synergy Resources, and almost instantly we were surrounded with a team of knowledgeable members that had a plan of action for our project from the word “go”. We were introduced to engineers that knew every aspect of the software and how to make quick modifications and pull in our own modifications from the previous version making getting off the ground seamless and quick. The efficiency at which were we operational with our newly upgraded ERP system was outstanding and it couldn’t have been achieved without our new partners at Synergy Resources! We look forward to working with them even further on future projects. Thanks Synergy!

Pros

Accu-Fab, Inc. has used Infor’s Visual ERP system for serval years as its forefront in a software management tool that has pushed our industry forward. When we decided to upgrade our system to the next level, we used a third party company that gave us less than stellar results, leaving us potentially behind our deadline to launching the new version based on testing and implementation. During that time we found Synergy Resources, and almost instantly we were surrounded with a team of knowledgeable members that had a plan of action for our project from the word “go”. We were introduced to engineers that knew every aspect of the software and how to make quick modifications and pull in our own modifications from the previous version making getting off the ground seamless and quick.



The efficiency at which were we operational with our newly upgraded ERP system was outstanding and it couldn’t have been achieved without our new partners at Synergy Resources! We look forward to working with them even further on future projects. Thanks Synergy!

October 2015

Erik from Audiosears Corporation


Ease-of-use

4.0

Customer support

4.5

Functionality

4.0

October 2015

Reliable, Customizable, Continually Improved ERP for Manufacturers

Pros

Infor Visual Manufacturing has been a stable, reliable product for us for several years. It's continually updated and improved, with an ear towards the user community through Regional User Groups. Support is quick and responsive, and it's valuable to be able to communicate concerns and requests directly up to the Product Manager and Infor executives. The support site (inforxtreme.com) is useful for Knowledgebase searches and issue reporting.

As with any software you'll have some hiccups along the way and a learning curve if you haven't used a modern ERP or database, but vendor partners like Synergy will help train you and pilot the system, and any other process / technical needs such as data migration, custom code, add-ons, etc.

Cons

Infor can be slow to produce enhancements, and minor bugs can be typical (though most are cleared up fairly quickly). Software costs for add-ons can be prohibitive for smaller companies compared to low-cost vendors, but the wealth of resources available between users, vendor partners (such as Synergy Resources and Visual South) and Infor's support website make the $$ easier to justify.

August 2017

Jaimie from Tru Form Precision MFG

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2017

A Platform we Can Continue to Grow Our Demanding Dynamic Business

We are a contract manufacturing facility that specializes in precision machined components and complex electro mechanical assembly. Our business has doubled since implementing Visual in 2005.

Pros

First and foremost this platform is very easy to use. The intuitive nature of the system allows for new users to rapidly pick up the software and be productive. We have a dynamic business that requires great flexibility and balance of both job tracking on machined components as well as driving MRP on complex bills of materials many which are 7 levels deep. Other platforms we researched either couldn't do both or were not flexible enough to meet our demands. The adaptability of Visual has aided in our continuous improvement process. We feel very strongly during our customer and ISO audits that we have a strong, integrated, streamlined system of which Visual is the foundation.

Cons

I can think of one con and that would be the quality of the "canned" reports that come with Visual. We struggled for years with trying to extrapolate the vast data that was contained inside of Visual. We did recently purchase the Smart Views reporting suite and have been pleasantly surprised with its standard reports as well as the simplicity and intuitive nature of creating new reports. I will say the Pros of this platform far outweigh the Cons and i feel our business would be lost without this integrated business tool.

December 2017

Mark A from Soldream Inc, Vernon Ct

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

Synergy's - Soldream implementation success

The Synergy Resources team assisted Soldream in successfully implementing VISUAL ERP. They provided us with advice on Change Management, presented the obstacles that we would need to overcome and made timely recommendations to support our success. Throughout the implementation process the Synergy Resources team treated our employees with respect, listened to our concerns, and expertly guided us through each step of the process. Each Monday morning we VISUAL ERP and Synergy’s Contract Order & Forecast Import Tool to import our customers’ schedules into our system which allows us to understand the impact, update requirements for all BOM levels, and contact our customers if the changes can’t be supported by each Monday afternoon. This provides valuable information to our customers to allow them time during the week to determine what drove the changes in their ERP systems and make corrections if needed. Since implementing VISUAL ERP, we’re now able to demonstrate to current and future customers that we can manage our supply chain to support their needs. We now have a better understanding our production needs; Capacity, Manpower, Product Flow, Raw Materials, etc. Soldream will have increased opportunities to grow our business as our customers’ confidence in us to support their supply chain needs continues to grow. Quarterly User Group meetings to share working knowledge and best practices

Pros

Easy to learn and use
Integration of finance, scheduling, engineering,
Ability to easily upload changes in customer demand
Synergy's implementation support
Easy access to information to support better business decisions
Quarterly User group meetings

Cons

Limited ability to sort information in the purchasing planning data table. Quantity for operation deviations does not automatically create replacement demand

June 2015

Jeff from Instrument Technology, Inc.


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

June 2015

Synergy Resources & VISUAL ERP are a potent combination.

Pros

VISUAL ERP is just as the name implies, whatever critical bit of information that you need at any moment is concisely displayed for your review. The very heart of the metaphor is the Manufacturing Window. With one glace a user can see the precise state of any work order that is in progress. I am particularly fond of the Material Planning Window. One screen, one part with all supply & demand shown in chronological order. It doesn't get any simpler than that.

VISUAL is a dynamic and growing product. Infor is extremely receptive to current users input for product enhancements. The user base has actual & direct influence over what features are added in future releases. I doubt other products can make this same claim.

Synergy Resources are a collection of very experienced and talented consultants. Many are past users, many with roots to the origin of the VISUAL product. You can't go wrong following their advice.

Cons

VISUAL is a complete ERP, it is not easy for any company to fully utilize the depth & breadth of it's functions. Fortunately, you can generally pick & choose what feature to tackle at your own speed.

October 2015

Edit from STEMCELL Technologies Inc.


Ease-of-use

4.0

Customer support

4.5

Functionality

4.0

October 2015

VISUAL ~ Complete end to end solution; Reliable/Customizable Software

Pros

Great product; user friendly and intuitive. VISUAL continues to make improvements, expand on the current functionality and add many enhancements from the recommendations and requests of the users. VISUAL is very easy to manage VISUAL from IT perspective, both data wise and connectivity wise; to perform maintenance, upgrades, updates, connections from middle-ware, data analysis and customizations.

INFOR and Synergy Resources both supply excellent service and support; all their employees are very well rounded, there is a high level of product knowledge and experience. The roadmap is always clearly defined and outlined; leaving no surprises for the future.

Cons

Over the past years we have found that the upgrades to higher versions were a tad unstable; in the sense of bugs which had to be iron out, for this reason we have always given the software upgrades at least a year out in the stream; prior to upgrading our own in-house versions.

December 2018

Mohamed from INTDV

Company Size: 51-200 employees

Review Source


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

December 2018

Awsome Manufacturing System

As any of infor Systems you need to really search for the Implementation partner that you are going to work with as the System is very complex in Implementation and needs very good analysis and review at the beginning, it will take time to implement so stress on the System Design & Configuration Documents to be Prepared and signed before starting Execution

Pros

the System is trust worthy and has a lot of features and customization tools, the Reporting Generator is very good and it's a system that you buy for the years to come, the System has all what is needed for any manufacturing company, Such as Production management, configuration management, Shop floor Automation, Quality Management, Engineering Master and change control.
the System has Configurable workflows and Activities as required by the Business Model you have

Cons

System is not easy to use or configure and the implementation Takes some time to complete
Some of Infor Implementation Partners not Qualified enough for this implementation which Cause problems after finishing.
No Training Tools available

March 2017

Martin from Promark Electronics Inc

Company Size: 51-200 employees


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2017

Powerfull enough for fortune 500 and simple enough for small businesses

Synergy team is paramount: reactive, knowledgable, available, and very human. :o) Great team to support this wonderful tool.

Pros

We've been using Visual for 15 years now and with expansion we are realizing how perfect this will follow along with us. The power available is flexible for any size company. Easy to learn, simple to navigate. Very strong and very powerful tool. They truly captured the needs from an Operations point of view rather than the adapted financial-based ERPs out there.

Cons

Reporting is weak, but the more recent ability to export to Excel makes things so much more flexible. Latest version's dashboard-style are more informative, flexible, and simple to use allowing for much improved KPI review. Smartviews add-on is even more adaptable for reporting if needed.

June 2015

Val from Graphicast, Inc.


Ease-of-use

4.5

Customer support

5.0

Functionality

5.0

June 2015

Synergy Resources and VISUAL since 1999 - the core of our operations

Pros

The software has evolved with changes in manufacturing methods and culture. Synergy is the most experienced of the VISUAL providers. VISUAL is the core of our business operations - all our procedures mesh with the product - so we have a very efficient use of this ERP. As we have been using this since 1999, we have a huge amount of process and financial data available to analyze. We do this with Synergy's SmartViews BI package. Very slick and easy to use.

Cons

Rev changes can be a little clunky. We generally stay a little behind the most recent rev levels to make sure everything is stable before we upgrade.

July 2014

Jeff from Instrument Technology, Inc.


Ease-of-use

4.5

Customer support

4.5

Functionality

5.0

July 2014

VISUAL is all the ERP you will ever need.

Pros

VISUAL is flexible enough to allow vastly different manufacturers to accurately model how they each conduct business. It takes care of all the background operations (inventory transactions, labor tickets, etc.) with ease and simplicity. It provides real time information directly to users so that informed decisions can be made at all levels of the company. It is intuitive to operate; it takes only hours (or minutes) to train new personnel on applications. The custom report writing options, which every company needs, are numerous, varied, and powerful.

Synergy Resources is eminently qualified to train, consult, and develop solutions for your staff. They are a truly professional organization and certainly the caliber of consultants that you would hope to work with.

Cons

New releases continue to be an issue for Infor. Experienced users typically wait 3 – 6 months before implementing a new version. The patches come quick enough; just give them time to appear before you take the leap to the next version.

December 2017

Douglas from PSI Molded Plastics

Company Size: 201-500 employees

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2017

Great software for manufcactureing companies operating in an actual cost environment

Pros

Very flexible software with many robust features. Good scheduling tools and a tightly integrated general ledger. Slid drill down features within many modules.

Cons

Primarily functions in an actual cost environment. Does not report scrap as a defined cost, hard to get to PPV information.

October 2018

John from 3Form, Inc

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

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