Spark Chart

RATING:

4.8

(53)

About Spark Chart

Spark Chart is an Australian cloud-based survey software solution with 24 x 7 expert support and advice. Australian data storage is an available option. Design and conduct any type of survey project, including employee surveys, customer surveys, Net Promoter Score, market research, 360-degree feedback, leadership or team surveys, SWOT analysis, program reviews, event evaluations, needs analysis and more. Choose from ready-to-use survey templates or customized your own. Deploy and track progress with personalized email invitations and follow up messages. Create links that can be shared via social media, websites, autoresponders, influencers and SMS. Automate workflows through conditional logic. Get real-time reports instantly with comprehensive analytical, filtering ...

Spark Chart Pricing

Individual Plan - starting from $32 per month Team | Small Organisation Plan - starting from $48 per user Consultancy | Agency Plan - starting from $60 per month Enterprise Plan - contact us

Starting price: 

$32.00 per month

Free trial: 

Available

Free version: 

Not Available

Customer survey analysis

Spark Chart Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Spark Chart

1 - 5 of 53 Reviews

User Profile

Kevin W

Verified reviewer

Management Consulting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Primarily a Custom User for Our Clients and Us.

Spark Chart works for our boutique consulting firm to affordably survey our clients and customers. The many options provide us the ability to capture the data and compile it for us.

PROS

SparkChart provides great flexibility to customize surveys, forms, and feedback that meet our needs. We use it for our customers to provide product feedback. We also use it in our consulting to conduct client surveys regarding their culture and performance.

CONS

Not a dislike necessarily, but we rarely use all the wonderful built-in templates. We like knowing they're available to use, but the nature of consulting is more strategic than people performance.

Reasons for switching to Spark Chart

SpartChart was geared to the consulting industry and that was us.

Vendor Response

Thanks for your feedback Kevin. We appreciate it.

Replied May 2023

Kevin

Management Consulting, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Tried the Free Tools, Glad I Paid for Spark Chart

Very positive. The end user experience looks great and functions smoothly. The reports save us time on compiling stats and gives us insights. The learning curve isn't real steep but once the customs and design approach are understood it became a simple to use and powerful ally to our survey work.

PROS

Spark Chart's flexibility and features handles our diverse needs. We're a business strategy consulting firm so I need to survey clients workforces from time to time. We've also used it to set up a proprietary tool I designed to assess Fluidity within a company across the company, teams, or departments.

CONS

The learning curve is not as intuitive at first, but over the last couple of years the development team has managed to both add more feature and simplify the end user experience.

Reason for choosing Spark Chart

The added power of a dedicated tool versus Constant Contact and the lower price has made it a keeper. Same with the paid version of Survey Monkey, Plus I like that we can brand the surveys are our own and our survey participants don't get sold a survey tool after completing their survey. As a result, we look a lot more classy and professional.

Vendor Response

Thanks for your feedback Kevin. We are continuing to work on more features and looking to make them as easy to use as possible.

Replied June 2019

Kulari

Education Management, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Use of SparkChart

Very friendly support group who take extra care of the customer

PROS

Support that is received and ease of use

CONS

The next button for another student to complete the survey is not clear.

Reasons for switching to Spark Chart

Directed by the grant organisations

Vendor Response

Thanks for your review Kulari. Let's discuss your unique requirements as I think you have a specialised use case for your student survey respondents accessing the survey. I am sure we can help you make the process easier for your students.

Replied May 2023

User Profile

Marc

Verified reviewer

Marketing and Advertising, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Sparkchart Makes it Easy

PROS

I have been using Sparkchart for a number of years for our business after purchasing a copy through AppSumo. We have had great results using Sparkchart and it has always delivered what we need. If you are used to some of the other survey software, it may take you a little bit of time to get used to using Sparkchart. But once you figure it out, the system is easy to use. The support is very responsive and they seem to be always updating and improving the product.

CONS

I would like to see better use of emoji surveys and be able to integrate some emoji questions into other surveys. It does take time to understand how projects work in Sparkchart. once you figure it out it works well.

Reasons for switching to Spark Chart

Better price and an opportunity to support the team trying to build a better product and a more comprehensive product at a reasonable cost.

Vendor Response

Thanks for your feedback Marc. We appreciate it.

Replied July 2023

User Profile

Mary Jane

Verified reviewer

Professional Training & Coaching, 1 employee

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

SparkChart Helps Me Engage Audiences and Customize Every Presentation

It can be difficult to immediately engage workshop attendees. SparkChart allows me to start the process of engaging them even before I meet them. And it allows me to pinpoint their concerns. I'm most often hired by a senior manager or CEO. They have described the challenge to me, but I also want to know how the participants describe the challenges. SparkChart allows me to find out and gives me the ability to customize every presentation. It is amazing.

PROS

SparkChart is easy to you. The graphics it creates are wonderful and easily integrated into slide decks or printed in workbooks. SparkChart plays a vital role in my ability to those who attend my workshops/webinars - which represent a very wide-range of industries. SparkChart helps me understand my audiences, customize my presentation and establish immediate credibility.

CONS

I can't think of anything we don't like about it.

Reason for choosing Spark Chart

I loved the graphic ability and the pricing.

Vendor Response

Thank you so much for your feedback Mary Jane.

Replied May 2023