ActiveDEMAND vs Hootsuite

RATING:

4.2

(79)

ActiveDEMAND has 79 reviews and a rating of 4.21 / 5 stars vs Hootsuite which has 3665 reviews and a rating of 4.38 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (79)
4.4 (3665)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
January 5, 2024
March 27, 2024
Pros/Cons
  • Pros

  • The support has been great, I love the ability to chat with experts whenever i'm having an issue and the response is prompt and the advice usually solves my issue.
  • The analytics are impressive and easy to understand.
  • Cons

  • Sometimes it is difficult to talk to support through chat, ie. Trying to explain the problem, process etc.
  • I find the experience to be almost universally annoying and very disjointed.
Read all user reviews
  • Pros

  • I absolutely love this program and I personally use it to maintain my social media presence. It is awesome to set a schedule of posting and you can share with a team if you need to.
  • The UI is good, Seeing all your social media status and replying to the comments you received on one platform is an amazing feature this is the reason I still use this.
  • Cons

  • It doesn't have many features that aren't included in a given social media platform's native scheduling app, and in many cases it's actively worse due to a lack of proper licensure.
  • I don't like when you are switching back and forth from planner to content you loose your spot in the planner and have to search for the day you were on.
Read all user reviews
Pricing Range
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$
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$
$
$
$
$
$
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Product Demo
Product Screenshot
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos