Buffer Software


 

Buffer is a social media management platform for small to midsize businesses that helps users publish content, engage clients and analyze their social media performance.

Buffer integrates with Facebook, Instagram, Twitter, LinkedIn, Google+ and Pinterest. Social media posts can be customized for each platform and then sent out to all platforms at once. Buffer can also automatically publish social media posts at predetermined times. Buffer has a browser extension and mobile apps so that users can share and create social media posts from anywhere.

Buffer also provides advanced analytics to track social media performance and see weekly or monthly results. Analytics data can also be exported to do further calculations or to create reports.

 

Buffer - Dashboard
 
  • Buffer - Dashboard
    Dashboard
  • Buffer - Queue and calendar
    Queue and calendar
  • Buffer - Posting schedule
    Posting schedule
  • Buffer - Composer
    Composer
  • Buffer - Social media analytics
    Social media analytics
  • Buffer - Browser extension
    Browser extension
Supported Operating System(s):
Web browser (OS agnostic)

481 Reviews of Buffer

 

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Software Advice Reviews (33)
More Reviews (448)

Showing 1-20 of 33

Jess from Argosy University
Specialty: Education
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Love it

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I love Buffer! It allows me to schedule posts across all my social platforms. If I did not have Buffer, I know that I would not have over 1/2 the content that I do now.

Cons

I have not found any cons with this application. It's pretty straight forward, and I love that there is a chrome extension, allowing me to share across all platforms through Chrome.

Review Source
 
 

Kristen from BEST Life
Specialty: Insurance
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Buffer is like my own personal content posting assistant!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I can schedule my posts, shares, and other content according to the timeline I want. I don't have to remember to post at a certain time on a certain day. Buffer does it for me!

Cons

I have not encountered much I have found negative. I think the UI could be a little bit more intuitive/attractive, but it does what it is designed to do and is easy to use.

Review Source
 
 

Alessandro from Casa Pellegrino Boutique Hotel
Specialty: Hospitality / Travel
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Excellent Social Media Scheduler

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Using Buffer will make your life easier. Specially if you run a business and need to take care of everything besides Social Media. Buffer its easy to use, it allows you to schedule multiple posts for Facebook, Twitter, Instagram, LinkedIn, and also can see the engagement with your audience, amount of clicks, etc.

Cons

Need time to understand and schedule every single post, if you want to delete and change it for a different one, it will go at the end of your scheduled posts.

Review Source
 
 

Ana from EPIC Consultant
Specialty: Real Estate
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Manage your social posts

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

What I like about buffer is that it allows you to manage and control all your future posts and also repost from others

Cons

It is not so easy to use. I used it a couple of times and I took me a lot to understand how to repost from someone else

Review Source
 
 

Sumant from Freelancer
Specialty: Marketing Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

The most efficient software for social media marketing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The best part of this software is the user-friendly features that help to link different social media accounts all at one place.

Cons

I think they should also help for detailed hashtag engagement on Instagram especially which is the most used platform today.

Review Source
 
 

Yavuz from GOOINN
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Social Media AI

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

- Great product with great team makes you control and automate your social posts from one platform.

Pros

- Great product with great features that you can easily automate your social media posts
- You can customize your posts for different platforms

Cons

- We can measure our posts efficiency and it can give smart recommendations about our posts to get more likes.

Review Source
 
 

Tyler from EKR
Specialty: Advertising
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Good social media scheduling software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

For the price buffer offers many of the features a small business needs. However, if you can afford it a paid tool would be better.

Pros

Buffer makes it easy to schedule posts to various social media platforms and offers some platforms of integration.

Cons

There are many other social media platforms that offer a more robust social media channel monitoring in addition to scheduling and analyzing data.

Review Source
 
 

Kelly from Extension, Inc
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

July 2018

July 2018

Good, but not as good as other platforms on the market.

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

It did what it needed to do - kept my social sites linked and up to date. It offers different features to choose from and multiple accounts is nice.

Cons

Not the best platform and features that I needed were too expensive for my clients, so I moved on with a different tool that was more suited for small businesses and their wallets.

Review Source
 
 

Jered from Dynamic Business Solutions
Specialty: Telecommunications
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Great SEO tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Very easy to use at set up! We use it with multiple companies we have expanded with and it was easy to teach others to use!

Cons

Honestly there aren't many cons to this! I think its easy and great to use. Would continue to use it!

Review Source
 
 

Peggy from Pole Star Experiential Learning
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Buffer my LifeSaver

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great for planning post in the future. It gives you the ability to have a marketing plan and see the results of a campaign.

Pros

I normally put together ads for my company in advance. I love that I can put them into Buffer and set up times for each of the ads in the different social media sites. I even get an email telling me that a post has been made successfully. If I have something I need to post right away that option is available too. I also love looking at the analytics. The analytics allows me to see the type of ads work the best.

Cons

I would love if I could have the sign on to my GSuite account. Other than having a separate log in I have no cons to Buffer.

Review Source
 
 

Tonya from She's Social
Specialty: Media
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Buffer

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Buffer lets you try them out for a week before committing to a paid plan. You can even use the free plan to access 3 social media accounts. All of their plans include the handy link shortening feature.

Cons

The small business plan doesn't do enough for per month price. At that price you are still not able to maintain more than 25 social accounts. This may not be a deal breaker for some.

Review Source
 
 

Jack from Cult Your Brand
Specialty: Advertising
Number of employees: 1 employee Employees number: 1 employee

June 2018

June 2018

An easy way to get into scheduled social media posting across multiple social media sites

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I've tried several other auto-posting apps for social media, and I keep coming back to Buffer. I can't say its the best, but - for me anyway - it seems to offer the combination of features and usability that appeals to me.

Pros

I've found it easy to use, specifically easy to connect multiple social media accounts and then cross-post. The scheduling is good as well. I like the fact that it will suggest posting times, but that it is easy to override them.

Cons

Sometimes it is less than obvious exactly how to do something. For example, it's not always obvious why a particular post fails to publish, or which platform is failed on. In Buffer's defense, this is a minor quibble. I've usually been able to figure it out.

Review Source
 
 

Molly from Dynamic Business Solutions
Specialty: Telecommunications
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Very convenient!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I love how you're able to post to multiple platforms at once. It can be strenuous and time consuming to do each page individually, this is a TIME SAVER!

Cons

It was a lot to set up, but once its done, so worth it! I can't imagine doing my job daily without it now.

Review Source
 
 

Jose from Rivera Corp.
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

A must to use for all social-content managers

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

This is a must-to-use tool that will save much time and effort when managing a company's social strategy.

Pros

manage all social content/updates into a single interface, connect all the most used social networks and send updates, schedule, track virality, etc. Free version allows for a single company to manage all its networks, all functionalities present. Updates from desktop or mobile app are extremely simple to perform.

Cons

Haven't identified a downside for this tool. If you need to manage many accounts (for the same social network) you may need to use the premium paid version (which is totally fine).

Review Source
 
 

Michael from Keka Technologies Pvt Ltd
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

An effective tool to imprint your presence in social media market

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I highly recommend Buffer if you are looking for an effective scheduler for your social media contents and updates.

Pros

Well, digitization has opens the vast door to reach the correct audience. One of the best mode is through social media. It might be for our individual growth or for an organizational goal, the main challenge we comes across is scheduling the right content at the right time. Buffer's Power Extension has made it pretty simple, we can schedule blog posts and updates for a whole week and even for a month with a one go! just create your unique status and share it as many time as you want as per the traffic on those posts.

Buffer's Browser Extension is a charm, you can install it in any browser for free. Just click on the Buffer's extension icon and it will share directly from the page you are on to all the saved accounts, if you want to change the structure, simply customize the extension from the setting panel.

The built - in analytics works awesome! it gives you a clear view on your most effective contents and even guides to re-buffer it with the right audiance.

Cons

I really love this tool, but for integration with Instagram they ask for business profile, individual Instagram profile don't work, but no need to worry, they have provided a guide to switch from personal to business profile.

Review Source
 
 

Brian from Supermarket
Specialty: Advertising
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Buffer is great, I highly recommend getting it. You can start with the free version too.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I highly recommend this social media management software.

Pros

Pros:
Free accounts that can support 3 social platforms
Api Integration on all accounts
Automatic scheduling with the new Instagram Updates
Great Pricing on Volume Accounts

Cons

I don't believe I have found a con yet. The only con I can think of is some other services like hopper hq allow first comment but that is a different system and costs way more.

Review Source
 
 

Naveed from Technovert
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Hootsuite is good platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is a good software. I would recommend it for social media handling and marketing

Pros

- Is very well integrated with all the social media platforms
- Has relevant and ample functionalities to get the job done

Cons

- There are no such cons of Hoosuite according to my point of view.
- Not very scalable and interactive.

Review Source
 
 

Madhav from Hubstaff
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

My social media assistant/manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Does the job for me to publish updates on my social media channels. It supports video too, so that's a huge win for me.

Cons

Doesn't re-buffer old social media updates. I want to keep my social media feed active, but I can't seem to find that feature in Buffer.

Review Source
 
 

David from IF Creative
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Buffer Delivers the Goods

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My highlights with Buffer include the performance management tool allowing for real-time measurement and modifications if needed. And they work seamless with Mac OS OS X. Get the plugin and expand the power of this tool.

Pros

Incredible management tool for an unbeatable price. Social Media is the most important Digital space you need to be in and Buffer makes sure I am always in the game. Their scheduling tool is a breeze and does the job. What I like best is the optimization that occurs Live when scheduling the posts. Every experience I have had has been a joy.

Cons

Not a huge criticism but a few more features would keep them ahead. Headline optimizer and Social Ad generator would be great additons. But this is a simple system with great functionality.

Review Source
 
 

Jong un from McLabs
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Helps You Stay Organized and on Top of the Game

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Very easy to use. The Buffer's UI is so easy and self explanatory, you don't even nee their customer support. With the scheduling, it keeps you in line with the scheduling. On Buffer, you can schedule all of your social media scheduling.

Cons

It is mostly for posting. With that being said, it doesnt' really help you much to see what is going on on your social media pages. However, that was not the purpose of the software. That'd be nice to have but it is not a huge deal.

Review Source
 
 
 
Showing 1-20 of 448

Francis Josiah from Vurilani Interactive
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Good but could be better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Buffer has the major networks on the platform and is fast and on time in automation.

Cons

It is too pricey compared to their competitors.

Review Source: Capterra
 

Stephen from The Law Office of Stephen P. Shepard, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

A Great Social Media Management Tool at a Great Price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My overall experience with Buffer has been nothing short of fantastic! It has made my social media management so incredibly easy and affordable.

Pros

Buffer does everything you need to manage your main social media profiles at a cost that is very reasonable and hard to beat. It also curates content for you, allowing you to find interesting and relevant topics to post and customize each of those posts. It can automatically schedule your posts to go live at the most optimal times of the day. It's very easy and intuitive to use: both the web interface and mobile app.

Cons

My only complaint about Buffer is that some of the more advanced post analytics features are only available on their business plan, which is significantly more expensive than the pro plan. It would be nice to see the additional analytics capability made available as an add-on versus having to upgrade to a plan that is not otherwise beneficial.

Review Source: Capterra
 


October 2018

October 2018

buffer

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

for now i cant tell yet cause im on experiment process

Pros

well since i just use it a weeks, its like other social media platform

Cons

honestly, i really dont undertsnd its purpose, its not like Fb that whenever you log in you will see lot of shoutout and post..maybe because only business are using it

Review Source: Capterra
 

Rebeca from Freelance
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Simple and straight forward solution to manage social media

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

We have a small NGO, and we found this free tool so that we could schedule posts accross multiple platforms with different messages as we are volunteers we dont have that much time so this really helps us and is very easy an straightforward.

Pros

It's really easy to use and you can customize messages per platform which is really handy.

Cons

For the use that we give to it, there's nothing I don't like

Review Source: Capterra
 

Adam from Wine/spirits
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Does what it is supposed to do

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

We use it to set up all our tweet and linkedin posts and it gets the job done.

Cons

Hard to complain, it's free. It could be a bit easier to use but overall no complaints.

Review Source: Capterra
 

John from New Life CVA
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Solid platform for all social media

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Buffer has made our online social media plan clear and easy to manage. It is a crucial time saver for us.

Pros

Allows for a single posting across multiple social media platforms.

Cons

There was a slight learning curving and a significant cost for expanding to the business account.

Review Source: Capterra

  Response: Buffer, Buffer

Date: October 2018

October 2018

 

Hey, John, thank you for leaving a review for us. If you are up for sharing, I would love to hear what you found difficult to do at the start. We're always keen to improve our product. Thanks!

 

Pedro from Faculdade de Desporto da Universidade do Porto
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Periodic Insta and Face publications

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

With this tool, I seat on my computer for a couple of minutes, and prepare a week of posts, that Buffer automaticaly will post during next days, FOR FREE.

Pros

The ease to use software, the features, the possibility to post periodicly with no cost.

Cons

It should be possible to edit photos, and to bypass some problems with multiple photos posts on Instagram

Review Source: Capterra
 

D from Interior Health Authority
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Post social media content more intelligently

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Buffer made me look like an active and engaged social media user even if I hadn't logged in in days. Buffer is a great idea and I really liked the way that posts could be timed to maximize audience visibility across a variety of social media platforms.

Cons

Needlessly pricey. My needs in this realm are greater than being able to queue up 10 posts at a time but not great enough to justify the pricetag.

Review Source: Capterra

  Response: Buffer, Buffer

Date: October 2018

October 2018

 

Hi, there, thank you for the review. I'm really glad to hear that Buffer can help you time your post to maximize your reach.

 

Stephen from Computer Software
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

post directly to IG

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Buffer lets you post directly on IG without those 'copy caption and image' and paste on IG. This way it saves alot of my time not need to worry to post on the spot.

Cons

no grid preview option. Unlike planoly, it doesn't give you a preview of your grid. But that is not a deal breaker for my case

Review Source: Capterra

  Response: Buffer, Buffer

Date: October 2018

October 2018

 

Hi, Stephen, so great to hear that you like our Instagram integration! In case it's helpful to know, we have the grid preview option for our Business plans.

 

Jan from Success Factor Consultants
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Makes Social Media posting a breeze!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Even with horrid customer service (my pet peeve). The tool is VERY helpful, the free version allows up to 10 posts per platform (limited to 6 I think), which is a god-send from having to post daily on multiple platforms.

Pros

I love that every couple weeks, I can generate a bunch of Social Media posts, load them into Buffer.com and not have to think about that task again except to follow up on comments and engagement. Buffer makes this monumental task a breeze!

I also love that you can set the timing of the posts as well as re-arrange/scramble the posts for each platform. Super handy so that if you engage with people across those accounts, they can see different posts at different times, which makes it come across more organically.

Cons

Even though there is the opportunity to format your post for each SM platform, they still don't translate that well. Because IG is the pickiest of the SM platforms, I've used that format as my main guide, but IG posts don't fit the LinkedIn frame, and videos longer than 60 seconds won't post to IG as a video, only as a link.

And customer service is zero.

Review Source: Capterra

  Response: Buffer, Buffer

Date: October 2018

October 2018

 

Thank you for the kind feedback, Jan! It's so cool to hear that Buffer helps free up your time so that you can follow up on comments and engagement.

I'm sorry to hear that you have not had a good customer experience with us. If you face any issues again, please feel free to tweet us at @buffer. Thank you. -Alfred

 

Jason from Becton Dickinson
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Still one of the best social media schedulers

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Quick to schedule social media posts to multiple accounts in a few clicks. Extremely versatile and easy to use.

I have used many social media scheduling tools over the years but keep coming back to Buffer. I actually used the free version for many years but as a business grows and your social media presence grows it is better to pay for a solution that allows you to manage them all under one roof.

When it comes to scheduling posts, the interface is clean and simple and easy to use. There is link shortening too if required.

The limit for queued posts is 100 per social media account which is easily enough for at least a month's worth of posts so should be sufficient for most users.

Automatic Instagram posting is a relatively new and welcome addition to Buffer.

Support are pretty responsive when required but I haven't needed much from them in all honesty.

All in all I really like Buffer. It is considerably cheaper than many of its competitors and does what it does really well and if someone is looking to buy into a paid social media scheduling tool I would recommend they start here.

Cons

RSS feed can be a bit clunky.

Is 8 accounts generous enough? You are "limited" to 8 social media accounts on the Pro plan which sounds a lot but can be filled up quickly. They reduced this in March 2018 from 10 to 8 which was disappointing.

Another disappointment is the lack of a native way to enable bulk scheduling by uploading a csv file. This is available in other schedulers (although they are considerably more expensive than Buffer). Fortunately there is a solution in the form of a 3rd party application called "bulk buffer" (just do a Google search for it).

Review Source: Capterra

  Response: Buffer, Buffer

Date: October 2018

October 2018

 

Hi, Jason, thank you for the kind review and honest feedback about our tool. If you are up for sharing, I would love to hear more about the RSS feed. I also hear you regarding the account limits and bulk scheduling. We have heard similar feedback about the account limits and have been thinking about how we could improve that. Thanks again for the feedback.

 


October 2018

October 2018

a good value

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Buffer is a good value for social media management. It does just what I need it to and it doesn't break the bank.

Cons

It doesn't have a lot of cons to it. I might be nice if they added curated content sharing.

Review Source: Capterra

  Response: Buffer, Buffer

Date: October 2018

October 2018

 

Hi, there, thank you for the review and feedback. If you're up for sharing, I would love to hear more about your curated content sharing idea. What would you like to see or achieve with that? Thanks! -Alfred

 

deepika from Deepika Denta Care
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Buffer review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software save my time in publishing on all social platforms.

Pros

What I like about buffer is Pablo and its publishing feature. The interface is quite simple and I can simply create & share my posts on social media multiple accounts. It significantly save my time

Cons

I think they should move toward being complete social media management software. I have to invest in Statusbrew to use other features apart from publishing

Review Source: Capterra

  Response: Buffer, Buffer

Date: October 2018

October 2018

 

Hi, Deepika, thank you for the review and feedback. You might be pleased to find out that we have been working towards being a more complete social media management tool. Besides Buffer Publish (used to be known as Buffer), we also have Buffer Reply, a social media engagement and customer service tool (https://buffer.com/reply/), and Buffer Analyze, a social media reporting and analytics tool, which is in beta now (https://buffer.com/analyze). Feel free to let me know if you have any questions about them.

 

Greg from SpringField Payments
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Great Tool for Social Posting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Just being able to schedule posts in advance is huge benefit and being able to do it for multiple channels in one place is even better. The best part is there are free options that would be very helpful to most small business owners.

Cons

It seems like accounts will lose their connection to buffer for no reason and then you have to re-connect them before you can post.

Review Source: GetApp
 

Ankit from BUZO
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Such an awesome software for post scheduling. One of the best in Market.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

If you are a Digital Marketer or an online page manager who dont want to waste time on posting at multiple places, Buffer is the solution you need.
Now even you can schedule posts on Instagram via Buffer, what can be better than this.

Pros

User Interface is super awesome.
Post Scheduling and the Delivery rate is extremely good.
You can even schedule Instagram posts now.

Cons

Reach on Facebook, LinkedIn or Instagram is quite low when you post via 3rd party apps like buffer.
More multimedia option should be provided. Like for eg: posting a gif is quite hard.

Review Source: Capterra

  Response: Buffer, Buffer

Date: October 2018

October 2018

 

Hi, Ankit, thank you for the review and honest comments. I was curious if you are up for sharing more about the lower reach when posting via third party apps? I would love to get more data and understand it better. Thank you. -Alfred

 


September 2018

September 2018

Good for Team Posting

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The ability to post on multiple platforms, to schedule posts ahead of time, to set reminders for team members to review posts before submission.

Cons

The inability to engage with users of the platform (I had to log in to the individual platforms to respond to comments).

Review Source: Capterra

  Response: Buffer, Buffer

Date: October 2018

October 2018

 

Hi, there, thank you for the review. We do have another tool for engaging with users across Facebook, Instagram, and Twitter. Feel free to check it out: https://buffer.com/reply/

 

John from Rise Interactive
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Easy Social Media Management for Multiple Platforms

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The team that we set up Buffer for was really happy with it and the ability to pre-plan social media posts at the beginning of the week. It really saves you a lot of time, so you don't need to think about it every day.

Pros

The scheduling tools in Buffer are really well done. They provide great insights into your social media posts to help you understand not only which posts are getting interactions but also *why* they are. I helped set up Buffer posts for a small startup on Facebook, Twitter, and Instagram and I liked how you could add customizations to each one based on the platform.

Cons

I had a bit of trouble with posts defaulting to times that didn't make sense to me, so you have to make sure that you're checking everything before submitting it. Once you get used to the platform its not so bad but it does take a minute to understand that.

Review Source: Capterra

  Response: Buffer, Buffer

Date: October 2018

October 2018

 

Thanks for the awesome review, John. So cool to hear that you've set up Buffer for another company.

I'm sorry about the oddities of the times. We do suggest a few default times for newly connected accounts, and you can change them in your posting schedule. Hope this helps clarify things a little.

 

Chelsea from Double Tap Media
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

So easy and helpful!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Our company just started using Buffer recently but we all love it so far. Their tech team has been very helpful and friendly when we have questions. I would highly recommend this Buffer over other social media scheduling software.

Pros

I love that scheduling my posts is so simple. They can be rearranged easily, the posts can be scheduled to multiple platforms at once. The 'customize for each network' feature is especially helpful when using multiple platforms.

Cons

Unfortunately,​ events can't be tagged when scheduling posts.

Review Source: Capterra

  Response: Buffer, Buffer

Date: October 2018

October 2018

 

Thanks so much for this great review, Chelsea! I'm sorry that we can't tag events at the moment as I believe Facebook doesn't allow third-party tools to do that yet. Hopefully that changes in the future.

 

Tanya from In The Black Bookkeeping, LLC (Loveland, CO)
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

Good program for posting to multiple social media accounts

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's pretty easy to use and is convenient to set up posts in advance

Cons

If you want to make a change to a post, you need to go into each post for each social media account. Also, can't have my personal and business LinkedIn on the free account.

Review Source: Capterra

  Response: Buffer, Buffer

Date: October 2018

October 2018

 

Hi, Tanya, thank you for the review and feedback. I believe we don't have the bulk editing ability at the moment because each social media platform is unique and posts to different social media platforms should be unique, too. That said, there might be ways we can make editing several posts easier. Thanks again for the feedback. -Alfred

 

Megan G from Design for Independent Living
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

Streamline your social media

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I found trying to posts to different media platforms was taking too much effort and time but with Buffer, I could schedule all y posts across facebook, pinterest and twitter ahead of time (I do it each Sunday for the week) and it gives me flexibility with my time because I know my social media is taken care of and I don't have to think about it every day

Pros

Allows me to easily streamline your social media posts across platforms

Cons

I think for the free version there are limitations on how many posts you can schedule ahead of time

Review Source: Capterra

  Response: Buffer, Buffer

Date: October 2018

October 2018

 

Hi, Megan, thank you for the kind review. I'm glad to hear that Buffer is able to take care of your social media. Yes, you're right; on the free plan, users can schedule up to 10 posts for every social media account at any given time. -Alfred