Buffer Software


 

Buffer is a social media management platform for small to midsize businesses that helps users publish content, engage clients and analyze their social media performance.

Buffer integrates with Facebook, Instagram, Twitter, LinkedIn, Google+ and Pinterest. Social media posts can be customized for each platform and then sent out to all platforms at once. Buffer can also automatically publish social media posts at predetermined times. Buffer has a browser extension and mobile apps so that users can share and create social media posts from anywhere.

Buffer also provides advanced analytics to track social media performance and see weekly or monthly results. Analytics data can also be exported to do further calculations or to create reports.

 

Buffer - Dashboard
 
  • Buffer - Dashboard
    Dashboard
  • Buffer - Queue and calendar
    Queue and calendar
  • Buffer - Posting schedule
    Posting schedule
  • Buffer - Composer
    Composer
  • Buffer - Social media analytics
    Social media analytics
  • Buffer - Browser extension
    Browser extension
Supported Operating System(s):
Web browser (OS agnostic)

558 Reviews of Buffer

 

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Software Advice Reviews (34)
More Reviews (524)

Showing 1-20 of 34

Claudia from Technology
Specialty: Marketing Agency
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Easy management of social networks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is a really useful tool, which saves a lot of time invested and with this it decreases the large amount of work involved in marketing management in different social networks. Now one or two people can handle it quickly and easily.
Keeps the work in order and benefits us significantly in the communication between the team and our customers.

Pros

What I like the most is the ease that I have of doing great functions with such simple steps. I can program the publications in the different social networks that I use, I can also publish content from the page where I am, all with the Buffer facility. It is affordable and has a high accessibility range. It is so simple and quick to use it. Its API is very good, intuitive and easy to use, I have all the tools I need within reach.

Cons

Everything is fine with Buffer but I present small inconveniences with the general functions with a focus on each social network, which each presents different difficulties. For example Twitter can mark the programming of all my tweets as spam, but it is not, I only do it for the different accounts that I manage. As this also happen limitations with Facebook and Instagram that can make the work more tedious.

Review Source
 
 

Jess from Argosy University
Specialty: Education
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Love it

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I love Buffer! It allows me to schedule posts across all my social platforms. If I did not have Buffer, I know that I would not have over 1/2 the content that I do now.

Cons

I have not found any cons with this application. It's pretty straight forward, and I love that there is a chrome extension, allowing me to share across all platforms through Chrome.

Review Source
 
 

Kristen from BEST Life
Specialty: Insurance
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Buffer is like my own personal content posting assistant!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I can schedule my posts, shares, and other content according to the timeline I want. I don't have to remember to post at a certain time on a certain day. Buffer does it for me!

Cons

I have not encountered much I have found negative. I think the UI could be a little bit more intuitive/attractive, but it does what it is designed to do and is easy to use.

Review Source
 
 

Alessandro from Casa Pellegrino Boutique Hotel
Specialty: Hospitality / Travel
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Excellent Social Media Scheduler

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Using Buffer will make your life easier. Specially if you run a business and need to take care of everything besides Social Media. Buffer its easy to use, it allows you to schedule multiple posts for Facebook, Twitter, Instagram, LinkedIn, and also can see the engagement with your audience, amount of clicks, etc.

Cons

Need time to understand and schedule every single post, if you want to delete and change it for a different one, it will go at the end of your scheduled posts.

Review Source
 
 

Ana from EPIC Consultant
Specialty: Real Estate
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Manage your social posts

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

What I like about buffer is that it allows you to manage and control all your future posts and also repost from others

Cons

It is not so easy to use. I used it a couple of times and I took me a lot to understand how to repost from someone else

Review Source
 
 

Sumant from Freelancer
Specialty: Marketing Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

The most efficient software for social media marketing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The best part of this software is the user-friendly features that help to link different social media accounts all at one place.

Cons

I think they should also help for detailed hashtag engagement on Instagram especially which is the most used platform today.

Review Source
 
 

Yavuz from GOOINN
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Social Media AI

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

- Great product with great team makes you control and automate your social posts from one platform.

Pros

- Great product with great features that you can easily automate your social media posts
- You can customize your posts for different platforms

Cons

- We can measure our posts efficiency and it can give smart recommendations about our posts to get more likes.

Review Source
 
 

Tyler from EKR
Specialty: Advertising
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Good social media scheduling software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

For the price buffer offers many of the features a small business needs. However, if you can afford it a paid tool would be better.

Pros

Buffer makes it easy to schedule posts to various social media platforms and offers some platforms of integration.

Cons

There are many other social media platforms that offer a more robust social media channel monitoring in addition to scheduling and analyzing data.

Review Source
 
 

Kelly from Extension, Inc
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

July 2018

July 2018

Good, but not as good as other platforms on the market.

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

It did what it needed to do - kept my social sites linked and up to date. It offers different features to choose from and multiple accounts is nice.

Cons

Not the best platform and features that I needed were too expensive for my clients, so I moved on with a different tool that was more suited for small businesses and their wallets.

Review Source
 
 

Jered from Dynamic Business Solutions
Specialty: Telecommunications
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Great SEO tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Very easy to use at set up! We use it with multiple companies we have expanded with and it was easy to teach others to use!

Cons

Honestly there aren't many cons to this! I think its easy and great to use. Would continue to use it!

Review Source
 
 

Peggy from Pole Star Experiential Learning
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Buffer my LifeSaver

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great for planning post in the future. It gives you the ability to have a marketing plan and see the results of a campaign.

Pros

I normally put together ads for my company in advance. I love that I can put them into Buffer and set up times for each of the ads in the different social media sites. I even get an email telling me that a post has been made successfully. If I have something I need to post right away that option is available too. I also love looking at the analytics. The analytics allows me to see the type of ads work the best.

Cons

I would love if I could have the sign on to my GSuite account. Other than having a separate log in I have no cons to Buffer.

Review Source
 
 

Tonya from She's Social
Specialty: Media
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Buffer

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Buffer lets you try them out for a week before committing to a paid plan. You can even use the free plan to access 3 social media accounts. All of their plans include the handy link shortening feature.

Cons

The small business plan doesn't do enough for per month price. At that price you are still not able to maintain more than 25 social accounts. This may not be a deal breaker for some.

Review Source
 
 

Jack from Cult Your Brand
Specialty: Advertising
Number of employees: 1 employee Employees number: 1 employee

June 2018

June 2018

An easy way to get into scheduled social media posting across multiple social media sites

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I've tried several other auto-posting apps for social media, and I keep coming back to Buffer. I can't say its the best, but - for me anyway - it seems to offer the combination of features and usability that appeals to me.

Pros

I've found it easy to use, specifically easy to connect multiple social media accounts and then cross-post. The scheduling is good as well. I like the fact that it will suggest posting times, but that it is easy to override them.

Cons

Sometimes it is less than obvious exactly how to do something. For example, it's not always obvious why a particular post fails to publish, or which platform is failed on. In Buffer's defense, this is a minor quibble. I've usually been able to figure it out.

Review Source
 
 

Molly from Dynamic Business Solutions
Specialty: Telecommunications
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Very convenient!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I love how you're able to post to multiple platforms at once. It can be strenuous and time consuming to do each page individually, this is a TIME SAVER!

Cons

It was a lot to set up, but once its done, so worth it! I can't imagine doing my job daily without it now.

Review Source
 
 

Jose from Rivera Corp.
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

A must to use for all social-content managers

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

This is a must-to-use tool that will save much time and effort when managing a company's social strategy.

Pros

manage all social content/updates into a single interface, connect all the most used social networks and send updates, schedule, track virality, etc. Free version allows for a single company to manage all its networks, all functionalities present. Updates from desktop or mobile app are extremely simple to perform.

Cons

Haven't identified a downside for this tool. If you need to manage many accounts (for the same social network) you may need to use the premium paid version (which is totally fine).

Review Source
 
 

Michael from Keka Technologies Pvt Ltd
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

An effective tool to imprint your presence in social media market

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I highly recommend Buffer if you are looking for an effective scheduler for your social media contents and updates.

Pros

Well, digitization has opens the vast door to reach the correct audience. One of the best mode is through social media. It might be for our individual growth or for an organizational goal, the main challenge we comes across is scheduling the right content at the right time. Buffer's Power Extension has made it pretty simple, we can schedule blog posts and updates for a whole week and even for a month with a one go! just create your unique status and share it as many time as you want as per the traffic on those posts.

Buffer's Browser Extension is a charm, you can install it in any browser for free. Just click on the Buffer's extension icon and it will share directly from the page you are on to all the saved accounts, if you want to change the structure, simply customize the extension from the setting panel.

The built - in analytics works awesome! it gives you a clear view on your most effective contents and even guides to re-buffer it with the right audiance.

Cons

I really love this tool, but for integration with Instagram they ask for business profile, individual Instagram profile don't work, but no need to worry, they have provided a guide to switch from personal to business profile.

Review Source
 
 

Brian from Supermarket
Specialty: Advertising
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Buffer is great, I highly recommend getting it. You can start with the free version too.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I highly recommend this social media management software.

Pros

Pros:
Free accounts that can support 3 social platforms
Api Integration on all accounts
Automatic scheduling with the new Instagram Updates
Great Pricing on Volume Accounts

Cons

I don't believe I have found a con yet. The only con I can think of is some other services like hopper hq allow first comment but that is a different system and costs way more.

Review Source
 
 

Naveed from Technovert
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Hootsuite is good platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is a good software. I would recommend it for social media handling and marketing

Pros

- Is very well integrated with all the social media platforms
- Has relevant and ample functionalities to get the job done

Cons

- There are no such cons of Hoosuite according to my point of view.
- Not very scalable and interactive.

Review Source
 
 

Madhav from Hubstaff
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

My social media assistant/manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Does the job for me to publish updates on my social media channels. It supports video too, so that's a huge win for me.

Cons

Doesn't re-buffer old social media updates. I want to keep my social media feed active, but I can't seem to find that feature in Buffer.

Review Source
 
 

David from IF Creative
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Buffer Delivers the Goods

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My highlights with Buffer include the performance management tool allowing for real-time measurement and modifications if needed. And they work seamless with Mac OS OS X. Get the plugin and expand the power of this tool.

Pros

Incredible management tool for an unbeatable price. Social Media is the most important Digital space you need to be in and Buffer makes sure I am always in the game. Their scheduling tool is a breeze and does the job. What I like best is the optimization that occurs Live when scheduling the posts. Every experience I have had has been a joy.

Cons

Not a huge criticism but a few more features would keep them ahead. Headline optimizer and Social Ad generator would be great additons. But this is a simple system with great functionality.

Review Source
 
 
 
Showing 1-20 of 524


December 2018

December 2018

Be active when you're sleeping

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Have been a Buffer user for a couple of years now, I haven't had any issue with them, great service for your money.

Pros

I love that Buffer post direct to Instagram, I love to take a day to program all my week's posts and then forget about it for the rest of the week.

Cons

It took me a couple of hours to get used to the interface, but after it all worked good.

Review Source: Capterra
 

Stephen from Nike
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Save Time, Schedule Your Posts

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Buffer makes the scheduling of social media posts a breeze. Why waste time on your posts when you can schedule them ahead of time in one interactive dashboard?

Cons

I honestly can't think of much, except the price is a bit prohibitive.

Review Source: Capterra
 

Yuliia from Chanty
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Buffer is a very useful tool for marketers

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

I like this tool! Use it every week for scheduling posts. Hope Buffer team will continue to work on improving the app ;)

Pros

- fast and simple;
- great support;
- chrome extension.

Cons

Sometimes the connection with the social networks is broken.
There is no the ability to mention someone for Facebook and Linkedin

Review Source: Capterra
 


December 2018

December 2018

Good But Glitchy

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Buffer makes it incredibly easy to schedule and post content to the most popular social networks.

Cons

Sometimes it can be glitchy, especially with Instagram posts. It is supposed to send a push notification when a post is to be manually published, but even though notifications are set up properly it doesn't send the notification. Then it says the post has been published, even though it hasn't. That can certainly be frustrating, but under a watchful eye it's not too bad.

Review Source: Capterra
 

Rob from The Bettis Group, LLC
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

My Go-To For Managing Social Media

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has been a wonderful addition to my company's toolbelt.

Pros

I'm self-employed​ and Buffer makes it wonderfully efficient to manage my social and content marketing strategy without consuming a lot of my time.

Cons

I wish the workflow to queue posts was a bit more streamlined.

Review Source: Capterra
 

Rodrigo from Self-Employed
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Great tool for social media scheduling and posting

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Buffer is my go-to tool to schedule social media posts for clients. It allows you to easily add posts to a queue and then post them at pre-defined (or custom) intervals on different social media platforms. We currently use it to schedule posts for Facebook, Twitter and LinkedIn, and allows you to customize posts for each network and attach photos or links in a proper manner.
You may need other tools to handle social media interactions such as messages or comments. For post scheduling, Buffer is the best tool out there.

Pros

Easily post the same content (or slight variation of it) on multiple social media platforms.
Queue posts for later posting according to a custom schedule.
Chrome extension to easily add links to your queue.
It does one thing, and does it well.

Cons

Can't manage other social media aspects such as messaging nor comments.

Review Source: Capterra
 

Angela from Mt. Carmel Church
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

I didn't get it

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

The app was free so I can't complain because I didn't lose any money.

Pros

It is supposed to set up your social media page posts for you and automate the process and give you analytics.

Cons

I recently downloaded the app and tried to set-up all my social media. After spending the time I didn't quite see the value in it. I'm pretty tech savvy too and I just didn't get it. I didn't see tons of value so I deleted the app.

Review Source: Capterra
 


December 2018

December 2018

Buffer for social media

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall, it's an excellent software for scheduling social media posts for multiple brands.

Pros

I love that it has an app that I can use to post on the go. It's great for handling multiple social media accounts.

Cons

That you need to purchase the whole package in order to fully realize all of the services offered. You also have to stay on top of the posts because sometimes if the quality of the image isn't good enough it has to be deleted.

Review Source: Capterra
 


December 2018

December 2018

Buffer Made Things Possible

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

I love that you can schedule video posts for twitter and integrate it with other software like IFTTT.

Cons

I didn’t have anything I disliked during my time using it.

Review Source: Capterra
 

Felipe from Bayer
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Buffer is fantasic for automation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I have used Buffer for several purposes, but the one I liked most was setting up an automated posting of content into one of the Facebook groups I was running. It helped me be able to schedule the content out each week or month and then not worry about being consistent.

Cons

Their free version only allows you to post to one place and no more.

Review Source: Capterra
 

McKenna from The Hungry and Foolish
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

For those who want to make managing social media painless, try Buffer

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I'm not a huge social media 'guru' so I loved how easy it was for me to schedule posts and have them be posted again and again. Most of the time I was just posting my articles to Twitter/Facebook and this made it painless.

Cons

There were some features I loved about Buffer (like the suggested content feature), but I was bummed when I was forced to upgrade to the paid plan to get access to it.

Review Source: Capterra
 

Lairs from Church Community Builder
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

I'm not sure I trust it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It did what I needed it to do. It scheduled things across multiple social sites and covered the basics

Cons

Maybe I'm just a skeptic but suggested post times always seemed off and maybe I'm a skeptic, but analytics never really lined up with facebook or google analytics

Review Source: Capterra
 

Megan G from Design for Independent Living
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Good for the free option

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

For starting out the free option is great until you get more used to creating content for social media but once you get used to it and want a steady social media presence you'll want to upgrade to a paid version because twice a day is def not enough of a presence for twitter and facebook

Pros

This made my social media managing much easier and stremlined and works with the social media platforms I need

Cons

The free one only allows for 10 posts a week I believe which isn't great but ok for beginners

Review Source: Capterra
 


December 2018

December 2018

Simplest social media scheduling tool!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Buffer was the pioneer in creating easy-to-use social media scheduling. I've used Buffer since its launch a few years ago and I'm happy to see the tool continue growing with new features and improved UX.

I'm on the free plan of Buffer right now because I was only moderately active on social media. Even with this plan, Buffer is superior compared to other paid plans. I like the simple interface focused on content. Other similar software offers a lot on the outset, but for someone like me, I find that to be all too distracting.

Now that my business is growing, I'm planning to go up to the business plan to leverage on the analytics feature to optimize my social media postings.

Cons

Nothing much, really! It does what it's supposed to.

Just a note here: Buffer is only a scheduling tool, so you'll still have to manually put the posts in yourself.

Review Source: Capterra
 

Daniela from Daniela Uslan Freelance Writing
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

A simple, intuitive social media tool

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Buffer makes it so easy to share content across a variety of platforms, to keep your Twitter feed and Facebook page up to date. I highly recommend it for people looking for a simple social media scheduler without a lot of bells and whistles.

Pros

It's so easy to fill your queue with content to go out on all of your social media channels! You can easily share via browser extensions on your laptop or phone. It also integrates with other services like Quuu and CoSchedule to make social media sharing even easier. I also appreciate their content suggestions.

Cons

Unlike some of the other social media platforms, you can't loop content. which means you have to constantly refill your buffer.

Review Source: Capterra
 

Rob from Network of Executive Women
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

I love Buffer!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great social media scheduler. Have used for years and intend on using. Great value.

Cons

Prefer to use for Twitter vs Facebook, but that's not Buffer's fault.

Review Source: Capterra
 

sean from Heartsong
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

I LOVE this program

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I really love this program. It is great for social media and it works really well.

Pros

This program is great at planning your posts on social media. The best feature is that it saves text for you, so all you have to do is paste your text after you have prepared the pic/media. I also appreciate that you can go back and copy text from past posts, so that you don't have to do too much when you make future posts.

Cons

It was a bit confusing at first to get it to work. I didn't understand that the program saves your text and then you must repaste it when you are ready to post, so I would always be annoyed that my text was deleted. The program states that it copies your text very clearly, but for some reason, I kept missing that message. Maybe the reminder can be typed in red, so that people like me can really see it.

Review Source: Capterra
 

Irena from taxback.com
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

Super cheap for what it does for you .

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Buffer is great at eliminating a lot of the tedious tasks you normally have to do when running social media accounts . The post scheduling feature helps you plan better . It also works great with switching accounts on the same platform .

Cons

I cannot think of anything I do not like ,except that it can be hard to navigate ,especially at the beginning .

Review Source: Capterra
 

Liz from Liz Wade Photography
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Buffer for Small Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall, Buffer is a helpful tool for scheduling posts across many platforms. As a small business owner, I have very little time leftover at the end of the day, and the last thing I want to worry about is my social media posting. Buffer helps me streamline my workday and check one more thing off the list with little effort.

Pros

As a photographer, I rely heavily on social media, so social media assistants/schedulers are great for streamlining work. Some pros of Buffer are:
- There are varying levels of accounts, including a free option, so you're sure to find a plan that works for you
- Buffer has a strong analytics tool. The big plus here for me is that it will show you in plain english which posts perform better or worse (and you can filter them by engagement type).
- Scheduling posts across platforms is literally as easy as one click.
- The interface is simple and very user friendly.

Cons

Cons:
-The biggest con is not a fault of Buffer, and that is its integration with Instagram. Instagram does not allow third party apps to post on its behalf, so Buffer cannot do this. It instead will send a notification to your phone to let you know that it loaded a photo into your Instagram account, and from there you take the lead.
- With the free version, you can only keep 10 scheduled posts at a time.
- The analytics lacks a key thing: the ability to monitor mentions, searches or hashtags.

Review Source: Capterra

  Response: Buffer, Buffer

Date: December 2018

December 2018

 

Hi, Liz, thank you for your amazing review! You might be glad to know that you can now schedule single-image posts to your Instagram business profiles (https://buffer.com/instagram).

As for monitoring mentions, searches, and hashtags, you might like Buffer Reply, our social media engagement tool (https://buffer.com/reply/). Hope this helps!

-Alfred

 

Cathy from Independent Business Development Specialist/Consultant
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Buffer Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love Buffer. It's my choice with social media management.

Pros

The integration with all of my social media platforms that I manage.

Cons

It would disconnect from time to time from my accounts and I would have to reconnect.

Review Source: Capterra