Digimind
About Digimind
Digimind Pricing
Contact Digimind for pricing information.
Starting price:
€15,000.00 per year
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Digimind
1 - 5 of 16 Reviews
Ksenia
Verified reviewer
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
The best solution to help us determine our next best action
Digimind is an amazing solution for monitoring our customers. It helps us gather real-time insights on what's being said about our brand from all across the web while allowing us to manage everything in their comprehensive platform. From tracking web mentions, blogs, authors, Twitter and Facebook, Digimind provides an outlet to really understand what's being said about our brands and products.
PROSDigimind allowed us obtaining instantaneous, dynamic results allowing us to take real-time action. Thanks to the insights derived from social networks, we were able to gain deep consumer insights, detect new trends, react faster and make better decisions for our brand.
CONSSocial data from the likes of Facebook can be quite limited Sentiment function could be more accurate
Stephanie
Food & Beverages, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Great Listener
Very positive. It's got a much more user-friendly interface to work with, a wide variety of reports to run and present; and ability to share information with others so they can maximize the data.
PROSPros: Easy interface; terrific account rep who teaches us and reminds us about features so we're maximizing our use out of this tool that offers so much; she takes time to know our business to help us again, make best use out of this; she knows the product well; dashboards are great to get a quick overview; easy to share reports with others on our team who are non-users but can use the information.
CONSDoes seem to miss some content that we see on our own platforms; lack of third-party agreements on some platforms to catch other listening (ex: IG Stories, FB Stories, FB Groups, IGTV);
Reason for choosing Digimind
User friendly interface, strong customer support not only at the start, but throughout. We love [SENSITIVE CONTENT HIDDEN] and the true partner she's become to help us be creative in listening for new themes and how to engage other members of our team who are also finding Digimind to be an effective tool.
Reasons for switching to Digimind
Poor customer service from account rep and a more difficult product to use.
Anonymous
1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed September 2021
Tool could be useful but customer support so non-existent that it's almost worthless
We were trying to solve our competitive/market intel sourcing problem, but after 6+ months of usage, we have only realized frustration
PROSI really don't know...I cannot imagine they are better at anything than their competitors
CONSI don't have time for an essay so at a high level: False promises, extremely late deliverables, non-existent customer support/consultancy, outdated help/support articles, unintuitive UI, confusing functionalities, time-consuming, and so much more.
Andres Alexis
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great product! Realiable and easy to use.
Digimind is very realiable and easy to use.
CONSI don't have any complaints against it yet. I'd definetely recommend it.
Stefan
Building Materials, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Easy Newsletter creation
You can achieve a lot with little effort. I can create a biweekly Newsletter with very little time effort per day, ideal for people you have a lot of different tasks to do.
PROSEase of use and option of direct import of news into Digimind tool
CONSSetting up searches is time consuming. The logic of Projects, Agents and Lists is a bit confusing.