Gain

RATING:

4.8

(63)

About Gain

We designed Gain to fix all your marketing and social media approval pains. Stop wasting time following up on clients, tracking down the latest version of an asset, and being the messenger between creatives and your clients. Gain moves your work from person to person so you can get your marketing assets and content out the door, quickly. From creation to publication, Gain makes the entire marketing workflow seamless for creatives, account managers, and their stakeholders. Teams can collaborate in context. Clients can easily share their feedback and approve from any device. Gain keeps a detailed history of it all. And you now have time for growing your client relationships and do more meaningful work. • Create, schedule, send to approval, and publish unlimited social p...
Create as many approval workflows, with as many stakeholders and revision rounds as you need for each of your clients.

Gain Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Gain

1 - 5 of 63 Reviews

User Profile

Lena

Verified reviewer

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2018

User friendly , easy to navigate and visually appealing

Time saving, more professional.

PROS

Visual previews of all content, ease of sharing content for approval with clients, ability to export content as a PDF after approvals, automatic scheduling to Facebook or Instagram

CONS

Inability to tag Facebook accounts (although this is due to a Facebook privacy change), customer service can take a while (due to us being located in Australia), posting more than one image to a post automatically shares it as an album (which we don't always want).

Vendor Response

Hi Lena, thanks for your review. We are glad to hear that GAIN is helping your team to save time. We wanted to address the issue you faced when including multiple images in one post being shared as an album on Facebook. A couple of months ago we implemented changes to the Facebook posting to make this work in the way that you actually expect. GAIN now uses native Facebook multi-photo posts. This means multi-photo posts now use Facebook's scheduling engine (useful for boosting posts before they're published) and there's no need to create an album just for the photos in the post. If you have not tried posting multiple images since then please do, and let us know how it works for you! Thanks!

Replied May 2018

Curt

Banking, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Use Gain app to effortlessly schedule social content across multiple channels

PROS

The Gain app is so easy to set up social media channel marketing across Facebook, Instagram, Twitter, and LinkedIn (plus other channels). We use the calendar view to easily know which posts will appear on specific channels. Posts can be scheduled and we trust they will deliver on time. One of the best features of the app is the review and approval process. We can send posts out for review and monitor changes and approvals. We work within a compliance-controlled industry and this review process is critical to our workflow.

CONS

The Gain app is really solid but one aspect of the app that can be improved is the ability to sort and prioritize content tags. We can search the content tags to find specific posts but it would be nice to be able to order the tags by our preference to aid in search.

Reason for choosing Gain

We chose Gain over Hootsuite based on a lower price for Gain but also because of a high recommendation by our agency partner.

Vendor Response

Hi Curt, thanks so much for your review! We're so glad that the approval workflow and the activity tracker are working well for your work in such a highly regulated industry as banking. That's exactly what we set out to do when we designed Gain! Thanks for your suggestion to improve the content tags, our team has been discussing how to improve them so your feedback is timely. Also, we just made our roadmap public so our users can see which projects we're working on, upvote their favorites, and even suggest new features. We invite you to take a peek! You can access it from your Account menu in Gain.

Replied February 2022

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2019

Great product but struggles to address key issues

PROS

It's easy to use, lots of good tools for agencies, far better than other similar products

CONS

Every now and then bits of the tool break. The most recent has caused major problems for us and the clients but seem to be a low priority for the GAIN team. For example, in this case, posts are not displaying properly on LinkedIn. We get these issues aren't always in GAIN's control but would appreciate more urgency and communication around the problem.

Kelly

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

GAIN is definitely in the Game

PROS

GAIN is easy to use, great for collaboration an easy to use approvals fo clients.

CONS

I really like everything - there are a few features that could be added, which I think they are working on. - ability to schedule at different times like 10.02am - not just 5,10,15 past etc - add a feature listing awareness days

Reason for choosing Gain

features, easy of use, price, unlimited accounts included, easy to copy posts between social media channels.

Vendor Response

Hi Kelly, Thank you for taking the time to share your feedback on Gain. It's wonderful to hear that you find Gain user-friendly and value its collaboration and approvals features. Your suggestions for improvement are invaluable, and I'm delighted to inform you that scheduling posts at specific minutes is currently available. If you have any further suggestions or thoughts, please feel free to share them with us. Your support means a lot to us!

Replied December 2023

Emily G

Online Media, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Gain is my best friend!

I love it! Gain is pretty much the most used platform. I've been using for years and it's an easy and efficent way to het things done. Also, it makes my client's approval process easier.

PROS

Gain has been a crucial part of running my small business. As a social media manager, it's great to have a tool that makes the approval part with the client so easy.

CONS

I wish that Stories had it's own option, since I need to plan them for both IG and Facebook. Also, wish the uploading of said content wasn't manual.

Reasons for switching to Gain

It was complicated and since some of my clients are not tech savvy, the approval process for content was slow and frustrasting.

Vendor Response

Hey Emily, thanks for your review! That Gain is pretty much your most used platform and that it makes your client's approval process easier is music to our ears :-) We understand how it's not ideal to have to use a workaround to manage your Facebook stories. We'd love to hear more about your workflow please feel free to contact support to schedule a meeting with our product team so we can improve your experience!

Replied February 2022