About Loomly

Loomly is a cloud-based marketing solution that helps freelancers, influencers and social media managers manage content on their social media platforms. Key features include marketing analytics, automated publishing, keyword filtering, multi-account management and post scheduling.

Supported social media platforms include Facebook, Twitter, Instagram, Pinterest, Google Plus and LinkedIn. Loomly provides users with a master calendar that helps them manage multiple social media calendars, calendar views and post overviews. It also allows users to store, access and share various content types in their libraries such as photos, videos, post templates, notes and links.

Additionally, Loomly features automated scheduling and publishing functionality and an an...


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Supported Operating System(s):

Web browser (OS agnostic)

396 Reviews of Loomly

Average User Ratings

Overall

4.70 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(291)

291

4 stars

(95)

95

3 stars

(8)

8

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 396 results

February 2020

Whitney from Whitney DeBerry Virtual Solutions

Verified Reviewer

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2020

Great option for SMM's

My overall experience with Loomly has been amazing. I switched from Buffer and haven't looked back!

Pros

I have used almost every social media management platform under the sun and Loomly is by far my favorite. When I started my own business I had a robust checklist of items I needed in a platform and Loomly fit 95% of those. Some of the features I love include: A schedule of upcoming holidays and important dates Advanced scheduling features like being able to move a post from one date to the next using the calendar feature. You would be surprised how many platforms don't offer this. The ability to schedule one post across platforms and edit the content for that specific platform. This to me is HUGE. The support - the support is amazing, I always receive relevant, friendly responses in a timely manner. The collaborators feature. My client love being able to log in and approve posts. It's simple and easy for them. The Library- I love being able to store ideas for later, saves a lot of time! These are just a few of the amazing tools Loomly offers.

Cons

Loomly doesn't offer direct posting to Instagram although I know it's in the works.

Reasons for Choosing Loomly

The client functionalities, the white-labeling options, the customer support, the post ideas, the library, the posting experience, etc.

Response from Loomly

Replied February 2020

Dear Whitney, Thank you so much for your incredible review, this means the world to us. I am really glad to read that Loomly fits your (and your clients') needs: this is really why we wake up every morning. I confirm that we are doing everything in our power to bring Instagram direct publishing to you as soon as feasible. Please let our team know if we can help with anything. Sincerely, Thibaud, CEO of Loomly.

June 2020

Dominic from Mercure Sydney

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

June 2020

Easy-to-Use Platform

The team were amazing in providing answers to my questions in a prompt manner and communication from them is very timely.

Pros

I loved how you have the ability to view your posts on a calendar as opposed to list and weekly. This gives me an big picture overview of our messaging strategy.

Cons

I feel like basic analytics should be packaged as part of the basic plan and a paid version would give in-detailed analytics.

Reasons for Choosing Loomly

It had the Calendar view feature that others lacked.

Response from Loomly

Replied July 2020

Dear Dominic, Thank you so much for your review, this is immensely helpful and appreciated. I am glad to read that you are enjoying the Calendar View and that our team was able to assist you when you needed it. I confirm that Basic Analytics is part of the Base Plan and Advanced Analytics is available in the Standard Plan and up: our support team is going to reach out to you to make sure you are able to access the feature included in your plan. Please let us know if you need anything else. Sincerely, Thibaud, CEO of Loomly.

August 2020

Gavin from UNLEASH

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Love this Social Media Management Platform!

I use Loomly daily as I manage our social channels. I have yet to use it with another user, but that is the plan and the ability to set draft posts and a process of sign off will be invaluable.

Pros

Great calendar views with easy post creation, and really useful creative recommendations. It makes creating multiple posts a doddle!

Cons

The analytics do take a while to come through, but this is not much of an issue as it takes a while to compile. I also cannot seem to tag others on LinkedIn, just allows me to tag companies.

Reasons for Choosing Loomly

Weighted against the other options, Loomly had the right features for a lower monthly price. Easy choice in the end!

Response from Loomly

Replied August 2020

Dear Gavin, Thank you so much for your review, this is much appreciated. It means a lot to read that Loomly helps you with creative recommendations. I confirm that at the moment, the LinkedIn API only support @mentions of Company Pages and not Profiles, but we are monitoring actively any update to bring such a feature to you as soon as possible. Please let us know if we can help with anything. Sincerely, Thibaud, CEO of Loomly

November 2019

Katie from Rule29

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

2.0

November 2019

You pay what you get for

Their customer service is great. The view of the posts is great. But not having Instagram is a huge missed opportunity. I know they are working on it- but taking away a functionality that was once there is really frustrating.

Pros

It is super nice to see the calendar view and the ease of use is pretty great. I also love the recommendations they provide based on if your post is posting at the right time, right length, or even just some ideas on what to post as far as holidays that day etc.

Cons

You can no longer post directly to instagram! As an agency we made this platform as a recommendation to clients and now it really stinks that it no longer does what we said it could do because they took away the instagram publishing. This is huge.

Reasons for Choosing Loomly

Pricing honestly.

Response from Loomly

Replied November 2019

Dear Katie, Thank you very much for your review, this is immensely helpful. It means a lot to read that you have been enjoying Loomly and that our support team was able to assist you when needed. As far as Instagram publishing is concerned, as our support team probably mentioned, this feature relied on an integration with Buffer, which was unilaterally discontinued by Buffer, with a very short notice of just two weeks, without Loomly having a say in it (you can read the details here: https://blog.loomly.com/buffer-integration-sunset/). That being said, our team is working on a different solution to bring back publishing to Instagram through third-party integration shortly, and we are doing everything in our power to bring Instagram direct publishing to you ASAP. Again, I definitely understand that this was a disappointing development and we are doing everything in power to deliver a suitable solution to your shortly. Sincerely, Thibaud, CEO of Loomly

July 2020

Leanna from DeBellevue Global Marketing

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

July 2020

Loomly was surprisingly easy to use!

Very pleasantly surprised at the ease of you, the options it provides for creating content as well as the cost.

Pros

Loomly gives marketing agencies the ability to share content with clients without giving them full access to the entire project scope. We like the fact that we can tailor our audiences and that it gives us the ability to see each platform individually.

Cons

The one aspect I feel could be improved is the calendar function. Each time I want to go back instead of scrolling through the weeks to go backwards or forwards I have to manually switch to another month. I also don't like that it defaults me back to list mode each time I log in. I prefer calendar so I wish I could be lock that in as my preference. I would also love to know who the last person was to access the account. I could see if it was our team or the client.

Reasons for Choosing Loomly

Client recommendation, ease of use during free trial period.

Response from Loomly

Replied July 2020

Dear Leanna, Thank you very much for your review: this is immensely appreciated. It means the world to read that you find Loomly easy to use. I hear you regarding the way navigation works in Calendar View and have shared your feedback with our team. The good news is that you can define Calendar View as your default view in the Settings page of each calendar: our support team is going to reach out to you separately to help you set this up. Please let us know if we can help with anything else. Sincerely, Thibaud, CEO of Loomly.