NapoleonCat Software

4.50 / 5 (18)

About NapoleonCat


NapoloenCat is a cloud-based social media marketing platform that offers publishing, conversation tracking, social content management and analytics across platforms such as Facebook, Twitter, Instagram, YouTube, Google+ and Pinterest.

Users can push content to multiple social media profiles at once and plan content publish dates with calendar and draft tools. The social inbox lets users respond to questions and comments from multiple channels. Automatic moderation rules let users automatically publish predesigned responses based on keywords, flag or delete content and forward client requests to selected recipients.

Analytics tools help track content performance compared to competitors. Users can also create and send PDF reports via email. Reports can be branded with user logos and comments. NapoleonCat also sends email and text message alerts based on user-configured triggers such as high content engagement.

Support is provided via email, chat and over the phone. Pricing is per month.



Read More

Supported Operating System(s):

Web browser (OS agnostic)

18 Reviews of NapoleonCat

Average User Ratings

Overall

4.50 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(10)

4 stars

(7)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-18 of 18 reviews

Do you use this product?Write a review

February 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

February 2018

Suprisingly Simple Solution to Manage Dark Posts

Pros

I managed social media for a B2B software company and was tasked with managing responses to our Facebook ad comments. After a couple of issues with not finding comments quickly enough, I went in search of a software that would send me email notifications when comments were left on dark posts--and found NapoleonCat to be the perfect solution. The cost is reasonable and I never had an issue with getting the notifications in a timely manner.

Cons

It can be difficult to navigate the product. It has gotten better since I first started using the software, though.

April 2017

aleksander from t5

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

5 of 5

April 2017

great tool for social media managers

We have purchased Napoleon due to several social media projects run at the time. It was well spent money, although the product is not the cheapest one. Intuitive interface, fast help desk and crystal reports make this app worth every penny. Strongly recommended!

Pros

Intuitive navigation, almost errorless app, very helpful and fast help desk.

Cons

Price might be a bit lower, however... cheap looks and works cheap.

Response from Napoleon of Napoleon Sp. z o.o.

Replied April 2017

Thanks for your review Aleksander :)

April 2017

Anna from More Bananas

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2017

Highly recommend!

I've been using Napoleon since 3 years. Never find better tool for social media analyzing, planning and moderating. Great support and easy use.

Pros

Easy use, features

Cons

-

Response from Napoleon of Napoleon Sp. z o.o.

Replied June 2017

Anna, thank you so much for sharing your opinion. We really appreciate it and we're happy you've found our tool so helpful :)

February 2018

Gosia from Tylko

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2018

I use Napoleoncat daily and I am liking it, even managed to recomment it once to a friend!

Pros

I started using Napoleoncat very 'urgently' after a colleague left our company, I had no experience and nobody to show the app to me. It was so easy to use, that I was able to work with it anyway. Once I had a question and the support offered me a skype lesson about the app, that was very helpful.

Cons

I would really appreciate, if the app could also gather comments from the Instagram ads, it is the only thing I am missing now!

February 2017

Artur from Berry Project

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2017

Nice and smooth!

Quite nice tool for comprehensive analysis - many features, complex statistics. Auto-moderation tool for FP - perfect :) Highly recommended!

Pros

Auto-moderation tool and complex data analysis option.

Cons

Publishing tool.

Response from Napoleon of Napoleon Sp. z o.o.

Replied April 2017

Artur, thanks for sharing your opinion. We appreciate it. And we're working hard on providing even more value to our users, including a sleeker publisher.

February 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

easy, useful, reliable

- Fast moderation - Great raports - New opportunities

Pros

It's very useful tool when it comes to manage moderation in Social Media. Both customer service and support are very helpful and friendly.

Cons

The application still needs to be upgraded in few things that Facebook provided lately (eg. group moderation for companies), sometimes it takes too much time to provide needed changes.

March 2017

Mariusz from Inion

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2017

Great tool and excellent customer support

Napoleoncat is an intuitive and powerfull tool supporting our social media efforts. On our way to this tool we tried many tools available on the market. Without a doubt this tools is one of the best we've tested. What's more they have great customer support that responds faster than you can type... Keep it up!

Pros

Ease of use
Great customer support

Cons

It's not cheap ...

Response from Napoleon of Napoleon Sp. z o.o.

Replied April 2017

Thanks Mariusz for your kind words. We appreciate it!

June 2017

Magdalena from RESULT MEDIA

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

Great tool to manage and analise your social media

Pros

We've used other platforms and after trialing NapoleonCat for the last month we've decided that this tool is the most comprehensive one. It is extremely simple to use and have excellent customer service. Implementation was smooth, we've had full support. Good value for money.

Response from Napoleon of Napoleon Sp. z o.o.

Replied June 2017

Magdalena, thank you very much for sharing your opinion :)

February 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Very user friendly and support team is great at helping out.

Pros

It's an easy way to monitor the social accounts that we have. The support team is superb at answering and helping us figure out any problems.

Cons

Load time on comments can be slow. Not great if you want to see comments by post. Unable to capture all comments on certain ads to send to team if they need feedback.

February 2017

Dhiraj from Dew Solutions Pvt Ltd

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2017

moderation tool for facebook ads

Awesome tool to monitor your facebook ads campaigns, moderate the comments posted on it, the best thing is that comments trigger real time alerts and you can act on them. Perfect tool for managing comments on your facebook page/ads.

Pros

Awesome tool to monitor your facebook ads campaigns, moderate the comments posted on it, the best thing is that comments trigger real time alerts and you can act on them. Perfect tool for managing comments on your facebook page/ads.

Cons

none in particular

Response from Napoleon of Napoleon Sp. z o.o.

Replied April 2017

Dhiraj, thank you very much for sharing your opinion :)

January 2018

Artur from Coloplast

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

I used the trial period and I have to say that it's one of the best tools out there

Pros

- Number of features
- Many additional data and metrics given
- Additional resources and free tools provided by creators

Cons

- The price is way too high. With that kind of pricing there is no place for freelancers and people using social media not as a source of income.

February 2018

Pragya from Whatsmode

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

User friendly

Pros

All message and links get on one platform which is very comfortable best thing can put keywords and short out less massage.

Cons

if possible message should be in sync with relative conversation and for reference a small picture as well.

June 2017

Maciej from RESULT MEDIA sp. z o.o.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

Great software - time saver for analysts.

Pros

NapoleonCat is a great tool. It works very well for our company in managing different social media channels and analysis. All data could be exported to xls or to custom pdf report. If we have any questions or want to customize the tool - customer team is always fast and helpful.

Cons

They are making product improvements all the time. Access to historical data is limited, but this is a common issue for the tools in this category.

Response from Napoleon of Napoleon Sp. z o.o.

Replied June 2017

Maciej, thanks for sharing your opinion. We appreciate it :)

February 2018

Jessica from Ketchum

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

February 2018

We found Napolean Cat to be very helpful in assisting with finding data analytics for our project,

Pros

I liked the ability to adapt visuals of up to date algorithms to my project, allowing me to provide backed evidence to my insights. It was very easy to gather the needed information I was looking for to apply to my client's project, for a very good cost.

Cons

When using NapoleanCat some of the interfaces within the platforms weren't universal and found ourselves bumping into the wall's of NapoleanCat's limitations a couple times throughout our project.

April 2017

Maciej from Spin Off Agency

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2017

I don't like cats except NapoleonCat

I run an agency offering social media services. I have been using NapoleonCat for 8 months, and thanks to it my work has been improved. User interface became more friendly after last update. Client's support is good, price is reasonable, and that makes NapoleonCat one of the best in category.

Response from Napoleon of Napoleon Sp. z o.o.

Replied April 2017

Maciej, thanks for your honest review! We appreciate it and we're glad you found our recent update helpful.

February 2017

Spencer from Bloglovin'

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2017

Amazing tool, best customer service out there

Our team was searching for an analytics tool to track specific hashtags across various social channels. We couldn't be happier with the customer service and fast turn around here. Looking forward to working with the platform and team again in the near future.

Response from Napoleon of Napoleon Sp. z o.o.

Replied April 2017

Spencer, thanks for your kind words. Happy we could help you and we're looking forward to having you back on board again soon :)

February 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

2 of 5

February 2018

Fairly easy to use, good with Facebook content, but limited in overall capabilities.

We did use NapoleonCat on two client-facing projects and did gain useful insights on Facebook usage, engagement, content engagement and content posting attributes.

Pros

Easy to upload profiles and create projects. Useful data outputs and visualizations. Visuals easy to download. Fairly intuitive to use. Good Facebook data. Attentive customer service.

Cons

Limited data sets and capabilities. Really it's only or mostly useful as a Facebook tool. It's not very useful for other social platforms. Historical data is very limited on Twitter.

May 2017

Spencer from Bloglovin'

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2017

Very reliable technology and great customer service.

Pros

I like how you can really track everything you need from one platform. The customer service is also so reliable and helpful... its nice to know you are getting full support

Response from Napoleon of Napoleon Sp. z o.o.

Replied June 2017

Spencer, thank you so much for your opinion :)