Percolate Software

4.23 / 5 (35)

About Percolate


Percolate is a cloud-based content marketing solution for midsize and large companies. Primary features include content management, brand and channel management and social media management.

It allows users to manage brand and channel management activities from a central location. It offers end-to-end content creation and a brand publishing platform to help users distribute content to organic and paid social media channels. The social media management tools offer content creation, distribution, audience management, social listening, analytics and customer care features.

The marketing calendar allows users to view and plan editorial calendars for different channels, teams and markets. Other features include marketing project management, marketing asset management and business intelligence. It offers integrations with Slack, JIRA, Microsoft Office 365, Google Docs, Salesforce, Marketo, WorkFront, Sharepoint and others.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

35 Reviews of Percolate

Average User Ratings

Overall

4.23 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(15)

4 stars

(13)

3 stars

(7)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 35 reviews

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August 2017

Gulshan from L`Occitane en Provence (Azerbaijan)

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

Percolate actually made my work easier and this is the most important thing.

Pros

First of all I would like to note that working with monthly calendar and assets in Percolate is more comfortable than in Excel, as it was before. Also it is much more easier to download assets from Percolate than via we transfer, as I can download them whenever I want, I can see updates and changes immediately. It's really very cool.
Also last year I suggested to put an icon for each social network somewhere on the side panel and you can see changes, comments of users and etc. by clicking on the icon of Facebook, Instagram or Twitter. I mean that each network will be separated from others. And it was accepted by your side, i really appreciated it. I wish you good luck in future. =)

Cons

Actually i have one.
I would like to suggest you to add, search panel in percolate.
Let me explain why:

There are many pictures are posted every day. But when I want to find and check pictures posted by our(I mean Azerbaijan) malls, bloggers or users, I should scroll all that day to find out what I want. Sometimes I miss the comments or new publications.
It is really uncomfortable. And that is why I suggest you to add search panel on Instagram page in Percolate.

For example:
If I want to monitor Port Baku Mall's page, I write the name of the page in the search panel and immediately see all posts, check the comments and etc.
It will be better than monitoring general posts (from other countries, users, pages) all day.

If you want I can send you a presentation. Thank you in advance.

August 2017

Brendan from Andeavor

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2017

Strong customer support. Continuous improvement. Modern UX.

Pros

Collaboration capabilities and how it allows you to work how you want - via email response, mobile or in platform comment thread, centralized planning, and modern UX.

Cons

No software will fit each organization's needs perfectly - there are always small items that we have to have manual workarounds for - like collab outside of tool for business SMEs. Social platform APIs dictate/limit some of the functionality Percolate can provide. I don't think the mobile option is totally there or intuitive for a number of functions.

March 2017

Kim from icuc.social

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2017

Using Percolate for Social Media management

Currently using Percolate for a big brand client where we provide moderation and engagement through this tool. The tool is somewhat easy to use, but I would say that at first sight it is not easy to navigate. With a quick tutorial, though, everything should make sense. I think the labeling of the various sections could simplify the user interface.

Pros

Ability to see multiple streams in one window is a huge plus.

Cons

overall user interface seems a little more complicated than it should be.

March 2017

Dan from Dow

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2017

Percolate review

The tool itself is top notch from a capability standpoint. The real separator over the competition is the service level that they provide. Every person who touches our account is qualified, knowledgeable, proactive and always willing to help with even the most mundane of requests.

May 2018

Santiago from Free-lance

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

May 2018

Quite interesting, I expect the cost

Time, in this era it is important to do more with less time, that seems to me the most relevant aspect of this platform. I can not talk about benefits to save money because they have not given more information, but I am sure that to enter such a competitive market will offer an attractive and functional option for everyone, from small to large customers.

Pros

The most interesting thing is that you can find in this platform all in one, it allows you to optimize time and efforts. One of the great tasks that we have who dedicate ourselves to digital commerce is to give the time, this platform allows to carry with each client a concrete strategy that offers results in a short time.

Cons

That they do not finish saying if the price is high, it is medium or it is low, in the best of scenarios, that it is free. For now it is by invitation, we hope that in the coming months they offer it without major limitations, they could include a free version and another pay, that way, in a short time it could surprise the market.

August 2017

Veronica from Hibbett Sports Corporate

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

August 2017

They have made social easy to plan

Being able to schedule!

Pros

The asset manager! Also being able to visually see all of the posts are amazing. It keeps me up to date on planning.

Cons

Issues of use sometimes . Often has issues that need to be fixed. When it comes to loading assets or reloading the page it goes very slow!

December 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

December 2018

Percolate needs to innovate more!

Again, digital marketing is a fast-paced industry. They don't seem to be able to make changes that reflect the needs of users. It is reliable, but a little clunky. More drag and drop features and other user-friendly conveniences should be added, but it offers a decent AEM and content management system. Must be something better out there.

Pros

I like the calendar view of creative work that's been scheduled and that its publishing automation. It's nice that it has an AEM, but I don't find that very necessary for my particular work.

Cons

I hate that when a piece has missed its publishing time, it vanishes from the calendar. You cannot use the tagging feature on Facebook due to privacy issues, but that really slows down my work. Cannot add video captions in percolate, must do natively in social/other platforms individually. Does not publish to all social channels, e.g. Instagram. They don't seem to make changes quickly enough to keep up with the industries they serve.

March 2017

Sarah from St Edwards University

Company Size: 51-200 employees


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

March 2017

Simple. Elegant. Sophisticated.

Pros

I enjoy using this product for our social media purposes because of the flexibility across different platform.

Cons

Onboard training is intensive, but that's just due to all the features. Recommend spending multiple sessions to get comfortable with the product.

March 2017

Gary from Verizon Digital Entertainment - go90

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

March 2017

Percolate for the record!

We have had a great overall experience with this software! Would recommend it to other Marketing Organizations.

Pros

The collaboration features and keeping info in one central place.

Cons

Uploading video files can be slow. Disappointed that it doesn't support all files types as we were told. Would be great if you could export to Excel or Word or PowerPoint files. Also the calendar needs a quarterly and annual view.

August 2017

Michelle from The Church of Jesus Christ of Latter-day Saints

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2017

I use Percolate for work. I clear social media posts for IP

Pros

I like that I can comment to the producer in Percolate and not have to email them directly. This is very helpful in saving time in communicating wit the teams that I work with

Cons

That I can not approve a page for publishing. I need to go to each link individually. If I were able to approve a day of the month in it's entirety then that would make my job a little faster.

August 2017

romeo from Sanlam

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

my experience has been great

it is very easy for me to store and retrieve documents on percolate

Pros

I like the direct links to documents that you get from suppliers when you are working on projects, makes it easy

Cons

I don't like the fact that we have one asset library. I think project should have their own libraries or rather teams should have different libraries which then makes it easy to find things

August 2017

ASHLEY from RUNA

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

Easy

Pros

Organized way to document activity, streamlined process, great way of keeping track of all field work

Cons