Sendible

RATING:

4.6

(131)

About Sendible

Sendible is the leading social media management platform for agencies looking to manage social media more effectively for their clients. The Sendible platform brings all your social networks together into a centralised hub and is the easiest way to execute a winning social media strategy for multiple brands at scale. Positioned as a productivity tool for agencies, you can be certain that your team will save hours of time! With powerful social media engagement, monitoring, publishing, lead generation and reporting features, Sendible gives you all the tools to delight your clients every step of the way. Sendible's social media automation features help to simplify the process of driving interactions, growing a following and starting conversations on social media. The ...

Sendible Pricing

14-day FREE trial. Creator: $29 per month. Traction: $89 per month. Scale: $199 per month. Expansion: $399 per month. Custom White Label: Contact us for a quote.

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

Easily identify important messages and take action in one place, including delegating conversations to specific team members. Stay focused on what's important by filtering your inbox by specific social profiles.
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Sendible Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Sendible

1 - 5 of 130 Reviews

User Profile

Carrie Joëlle

Verified reviewer

Insurance, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Great tool for creators

PROS

The product is so user friendly. You can schedule, create and collaborate with your team mates. Easy set up.

CONS

The Price I like the least about this software.

Reason for choosing Sendible

The price was the best for what we needed. They have an excellent support team as well.

Reasons for switching to Sendible

Price and what it had to offer us.

Vendor Response

Hi Carrie, Thank you so much for taking the time to leave us such a lovely review - we appreciate the feedback! Don't hesitate to get in touch with the team if you ever need any help. Katey

Replied November 2021

Joanmarie

Primary/Secondary Education, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Sendible is worth every penny!

I have had a wonderful experience with Sendible and I would HIGHLY recommend it to anyone looking for a social media manager. If you are someone who values your time, this tool will work well with your goals.

PROS

I love that Sendible appreciates the importance of brand attendance and does not limit you to certain platforms just because you want to pay less. Most small companies (or in our case public schools) need to conserve their funds or are limited to what they can invest. Not only can you post to your favorite social networks, but they offer so many great tools to help you measure the success of your efforts.

CONS

I feel that it would be helpful to be able to archive posts and reuse them again later - for example, job listings - we have recurring positions and it would be great to be able to jump back into my archives to choose a template or repost an old position. Also, I would love to be able to access our Media folder to clean up the duplicates. It takes me some serious time to locate an image I know I have used in the past and I find that it creates a legacy every time it reposts.

Reason for choosing Sendible

The price aligned beautifully with the purpose.

Reasons for switching to Sendible

I wanted to be able to post to more than one platform, monitor, schedule, and more on a low budget.

Vendor Response

Hi Joanmarie, Thanks so much for taking the time to leave us a review. I have passed on your feedback about archiving posts to the wider team. If you ever need any help in the future, of have anymore feature requests, please don't hesitate to reach out to the team. Katey

Replied June 2021

Freddy

Health, Wellness and Fitness, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed May 2020

Not impressed and rather disappointed

I landed on Sendible after recommendations from colleagues and after reading many reviews. From the time I read a review (published May 8) to the time I tested out the software (May 15) the trial changed from 30 days to 2 weeks. Okay no problem, I can roll with that. Android app worked great and I really liked the Canva integration, how easy it was to use, the different available planning calendars, the ability to include multiple images on an Instagram post, and that you could schedule the first comment for an Instagram post. Within the first day, the Android app stopped working (could not schedule a one image post let alone multiple images). There was no help available and the troubleshooting tips did not resolve my issue. An email request for assistance received a response after at least two days. The gist of it was "well those on a trial plan don't receive any assistance." Furthermore, the pricing plan I was considering had changed and was now less money but also had less features. Someone named [SENSITIVE CONTENT HIDDEN] then emailed me stating she wanted to correct the situation and offered different alternatives. It's now going on a week with no response. One star for the attitude I perceive from them and one star for the overall experience.

PROS

Ease of use, pricing plan and associated features, calendar, Canva integration, Instagram first comment

CONS

Android version of app stopped working properly, no assistance for those on a trial plan, delayed email responses in excess of 2 days, change in plans, pricing, and features in the middle of the trial, change in trial from 30 days to 2 weeks

Reason for choosing Sendible

I did not choose Sendible, I'm likely going with another product since I have not received any response from Sendible.

Vendor Response

Hi Freddy, Thank you for taking the time to leave us a review. I'm really sorry to hear you didn't receive the support you were expecting. Our support team is definitely one of the best on the market! Regarding the Android app, I have passed this feedback onto the wider team. All seems to be working, but we are continually working on our mobile app to make it more intuitive and easier to use. Please don't hesitate to reach out directly to me should you need any help in the future or wish to trial us again. Katey

Replied October 2020

Kaylee

Marketing and Advertising, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

3

Reviewed October 2019

Simple and As Complicated As You Desire

Overall, Sendible has been able to do everything we need it to do for our business. It is sometimes tricky, but usually gets the job done with minor errors. We are able to use it on our main platforms and we haven't had to request customer service support more than once in the last year, which is definitely a benefit. We have yet to take full advantage of the entire scope, but we're hoping to fix that soon. Sendible looks simple enough and is fairly manageable.

PROS

When you need something simple, you can use Sendible and keep it as simple as you want it. If you want it more complicated, there are enough widgets to use. There are alerts when things are happening, and I receive weekly emails regarding news, updates, and upcoming webinars that can provide insights into using the software, SEO, and more. Sendible is easy to work with and does the job I need it to do.

CONS

Sendible doesn't always learn quickly; some of the notifications refuse to go away. LinkedIn requires users to log in again through Sendible every 60-90 days which is tiresome and occasionally forgotten, so it affects our calendar. The tracked metrics could be more specific with more personalization opens. The webinars are occasionally helpful but can be repetitive. It doesn't interact well with Instagram and is limited to its social library.

Reasons for switching to Sendible

Hootsuite prices went up without offering enough benefits to make the cost worth it. The prices averaged around Sendible but Sendible had more options- and the Hootsuite support was never helpful.

Vendor Response

Hi Kaylee, Thanks so much for taking the time to leave us a review! We appreciate the honest feedback. Katey

Replied October 2019

Ethan

Marketing and Advertising, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Easy for Employees and Clients!

Honestly the best social management tool I've used in any position and the most affordable with the most features at its price point. Even with some hiccups as any software has it is still the closest to the tool I'd create in my perfect world!

PROS

Sendible makes it really easy to create profiles and assign accounts to employees and provide clients with direct oversight and review powers!

CONS

It was tough originally getting to grips with getting clients into the software. There's the option to have them login through a website plugin but when something breaks you have to go back to the client to ask them to log in again instead of just keeping the passwords yourself and fixing it yourself.

Reason for choosing Sendible

Just far better price and had all the right features!

Reasons for switching to Sendible

Price and features

Vendor Response

Hi Ethan, Thanks so much for taking the time to leave us such a lovely review, we appreciate the feedback. If you need any help in the future, please don't hesitate to reach out to the team. Katey

Replied December 2020