Uniguest

RATING:

4.8

(16)

About Uniguest

Uniguest's UCView software combines a simple user interface with flexible features and an extensive library of easy to use widgets and templates. Our software allows you to deliver your digital signage message to any TV or display simply and professionally. Individually control each screen or control as groups from cloud or locally stored CMS. Our software also comes complete with its own integrated IPTV platform, allowing you to entertain as well as inform your audience. Uniguest's solution features content scheduling, allowing users to manage content on multiple screens from a unified portal. The content creation functionality helps users design signage content using several default templates and layout designs. Users can also upload multimedia content in differen...
Content Library

Uniguest Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Uniguest

1 - 5 of 16 Reviews

User Profile

Vijay

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

Every signage need is different, they understand that.

Pixel perfect content delivered to my users. The ability to use their development for custom solutions. And of course, happy clients. The interface is easy once you understand the basics or logic. Don't let the interface throw you off. The people of this company are development powerhouses. They have the best support and are always listening to interface changes. The technology is solid -too solid.

PROS

They have their own creative team that constantly tests new technology with emerging ways of creating and delivering content. By joining forces, they are quickly able to adapt to just any change in content. They truly back of what people enjoy most about signage, the content. And it's scalable, super important -whether you are a smaller company managing your own or a larger company having their content managing it from them. It is an enjoyable company to work with as well.

Michael

Computer Software, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Leaps ahead of competitors

As an integrator we checked multiple software for operating and monitoring digital signage. Put against top competitors, UcView is the clear top choice. The UI is super friendly and easy to operate, processes are intuitive and logic is just right for smooth operations.

PROS

Robust system, agile, configurable, easily scalable, smooth operations and monitoring, great technical support and developer support.

CONS

After using the software for several years, we can’t say we have a least favorite. Seriously, none!

Reason for choosing Uniguest

I have no doubt that anyone with 30min tour will choose ucview over competition.

RAVI

Broadcast Media, 2-10 employees

Used less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed September 2019

Giving false information on sale hardware

I was using Ucview software for my inside studio, salesperson advise me if you want our service without any monthly cost buy our hardware, I bought a hardware it was very difficult to set up the first time like network, video input configuration, remote connectivity, and some other issue bt tech support . its take two months to set up . I ask for sales if I can return the unit and use subscription they deny to say that it's cross 30 day even server not set up that time. later I find out my all setup go away when I call tech support than they ask me to pay yearly support fee to activate. I do not recommend anybody Ucview because of false information for sale and tech support. beware.

PROS

I do not recommend anybody Ucview because of false information for sale and tech support. beware.

CONS

I bought hardware it was very difficult to set up the first time like network, video input configuration, remote connectivity, and some other issue bt tech support . its take two months to set up

David

Computer Hardware, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Ubiquitous variability, scalable, supported by a team that continues to push the envelope.

I have been using UCView and working with their team for a little over 7 years, applying the software to a variety of spaces including room sign communications, elevator messaging, lobby video wall systems etc. People come to me with a variety of ideas that can seem outside the box or unorthodox in the digital signage world. UCView have been extremely important in this process, as they are interested in bringing a realistic perspective as well as throwing out alternative options that may work for the project no matter what it may be or how outlandish the idea may seem. They continue to show a willingness to go above and beyond in this phase, and will stick by their assertions when the time comes to bring one of these to fruition; a quality that is certainly fleeting by comparison nowadays.

PROS

Once you get used to the unique and easy to understand workflow, any changes made or even sudden content requests needed to be pushed to a location for an event can be completed in 5 minutes. Those familiar with other platforms will know that this used to be a confusing, time consuming task that often required a correspondence with customer support. UCView has a platform that is transparent in comparison; displays are arranged by location and can be grouped along with the content they are showing, which also gives credence to the fact that it can also be scaled as much as needed no matter the size of the enterprise.

CONS

As I mentioned in the title, the team at UCView are constantly working on the software development to cover the platforms that appeal to it's customers. Overall this is good, but it also means that the latest software packages can have unforeseen issues that need to be patched. This can be avoided easily by simply sticking with the versions that have worked in the past, but being the type that likes to experiment with the 'latest and greatest', I come across these once and a while. I don't have anything bad to say about the software if it's used properly; so I'll also turn a con into a pro and say that I would rather see new versions come out as it just solidifies one's confidence that they are still pushing the limits and finding new uses for the platform versus stagnating and not moving at all. It shows that they are not satisfied with 'good enough' like some of the platforms I have used prior to UCView.

Dennis

Non-Profit Organization Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2017

UCView Microsite feature delivers maximum flexibility, support team is excellent

We tried a few different digital display systems over the past couple of years. A few got close to serving our needs, but each missed one or more key features ... until we discovered UCView. As a charitable non-profit organization, we offer 3-25 day learning programs, in a group setting on our residential campus, related to personal and professional development. We now use UCView exclusively for our digital displays, including an information screen (image and video gallery; donor appreciation wall; time, date and weather; text scroll announcements) and a digital rack card display (replacement for paper rack cards used to market our programs). To create the digital rack card display we used UCView's Microsite feature, which allowed us to incorporate images, video, interactive text and more - basically, a custom web page we developed using Adobe Muse - on a large format touchscreen powered by a UCView VM45 player. We've just gone live with the touchscreen display and our visitors and program participants are finding it highly engaging. They love it! It's prompted strong interest in some of our new programs, and we're sure that increased registrations will soon follow. From design to development to implementation to on-going management, the UCView admin portal has served us well - it's well-organized and effective. Overall, we have found the app to be feature-rich and solid. And throughout our trial period, proof-of-concept testing and implementation, the UCView team has delivered outstanding support. In short, we love the product and our experience has been great!