fitli
About fitli
Awards and Recognition
fitli Pricing
Client and Professional Accounts are FREE. Businesses get a FREE TRIAL, then pay based on number of instructors: See pricing here: https://www.fitli.com/pricing
Starting price:
$39.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for fitli
1 - 5 of 113 Reviews
Lynne
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2020
Perfect for me
My clients found the software easy to use and did not experience glitches with the system. I loved the accessibility to help. Questions are answered promptly and satisfactorily.
PROSThis software is very straightforward and easy to use. The staff are very responsive to my questions.
CONSI would like for it to be available on android.
Reason for choosing fitli
My interaction with Fitli when choosing software was what won me over. They were responsive to questions, concerns and readily available to help out when I was ready to set up.
Reasons for switching to fitli
Mindbody was cumbersome, and overpriced. New features actually put competitors on the opening page of the app which could take customers elsewhere. If you advertised on that page, they would take a percentage of the booking - I PAY for people to book classes and shouldn't have to pay for the service to advertise competitors and/or charge me for having to advertise specials. MB also did not respond to complaints or concerns.
Howard
Performing Arts, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
A great value, excellent customer service
Excellent
PROSFitli is ideal for a small dance studio that needs to hold down costs. Does all the essential basics: class scheduling, packages, appointments, blocking out studio rentals, sales reports, class histories for students. Customer service has been superb. They have added some important features, like the ability to associate accounts with more than one person, like for a familiy. And they definitely have features I haven't even used yet.
CONSIt's a little more challenging to use when I need to go back in time to record payments or catch up records, but I've learned workarounds for most of these issues. Would be nice to have an android app as well as the iPhone app.
Reason for choosing fitli
Reviews, online descriptions and price.
Reasons for switching to fitli
Mindbody was expensive and getting more expensive. And the company was always trying to foist expensive on you costly marketing services and networking that was of little value.
Dana
Sports, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Great Customer Service
Overall, a great and easy system. I would recommend.
PROSMy favorite feature was the customer service. They were fast and efficient.
CONSThe lack of having an app was to use was kind of a bummer about the software. Also sometimes the sign in process for customers was not always working. I never figured out if it was user error/confusion or the system
Reason for choosing fitli
Customer service. I always felt heard. Other software companies, it was like speaking to a bot.
Emily
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Alpha Project
I like how everything is fairly user friendly. I also think their customer service is top notch! If I have an issue or a question about something regarding the platform they are on it ASAP. Very attentive and responsive.
CONSI don’t like how some people have issues often with the APP. We use this platform to book groups and I get complaints about the app failing.
Lamarr
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
To The Point!!
Phenomenal customer service. I can’t say enough about the professionalism and down to earth nature of this awesome team at Fitli! Definitely a team that is open to change, willing to listen and accountable to their standards. A rarity in business today. Fitli is HIGHLY RECOMMENDED!!
PROSEasy to set up & navigate A1 Support!!! Clients found the software easy to use Option to be rated built into the software
CONSWould like Quickbooks integration or additional payment options other than Braintree.
Reason for choosing fitli
Honestly one had a few extra features but (for me) nothing is more important than the relationship that’s established. I don’t feel like a number or like I’m bothering someone to get an answer to my question! Thanks Team Fitli
Reasons for switching to fitli
It would take 24 or more hours to get a response to questions. An overall good service but those response times had potential impact on a sale. Tried the Fitli trial, had a question on the weekend and didn’t expect an answer til Monday. Got a response an hour later. MIND BLOWN That level of service remains consistent!! Love this team!!
