About Kicksite


Kicksite is a cloud-based martial arts solution designed for small and midsize martial arts schools and academies. The key features of this solution include attendance tracking, fee collection, lead management, rank management and social media integration.

Other features of Kicksite are student check-in, inventory tracking, event management, student ranking and a student portal. The dashboard allows users to view and monitor metrics such as absent students, membership status and upcoming birthdays. It also helps in creating lead campaigns with custom submission forms, confirmation page and follow-up email that helps users capture leads from their websites.

Kicksite offers Facebook integration, which enables users to post information such as belt promotions, events and birthdays to their social media. This feature allows students to share their achievements on their wall.

Kicksite offers services on a monthly subscription basis that includes support via email, phone, online training and through a knowledge base.



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Supported Operating System(s):

Web browser (OS agnostic)

108 Reviews of Kicksite

Average User Ratings

Overall

4.83 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(91)

4 stars

(16)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 108 reviews

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December 2014

CHANDA from U. S. Taekwondo Center

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

December 2014

Kicksite Your School Into The Future!

Do your students interact outside of the dojang? With Kicksite, our students manage their own user accounts, stay up to date on events and communication, have curriculum videos and documents at their fingertips, and share their victories on their Facebook page. It saves our staff time and that saves our schools money because our students can update their contact information and use Kicksite 24/7 from anywhere in the world...and so can our staff! Facebook has become the most efficient advertising platform to market any business using FREE digital word of mouth marketing. There is no better way to advertise and Kicksite integrates Facebook by letting our students proudly post their rank promotions on their timeline automatically. We were hesitant to switch our 1100 students fearing a data transfer nightmare, but Kicksite's professional and knowledgeable staff made it as seemless as possible. And when we have an issue or suggestion to improve or add a feature, Kicksite listens! They offer solutions or work to create one. The staff of Kicksite are amazing, fast, respectful, and resolute! You will never contact them multiple times for an unaddressed, unresolved issue or an unreturned phone call. They will take the time to train your staff, share video tutorials, and walk you through your transfer to Kicksite. They are not just Kicksite savvy, they are also school owners and offer ingenious solutions to improve our schools... even ideas unrelated to Kicksite. There is a very minor con for schools with multiple locations and large student populations. It can be tedious to manage attendance for students who train at multiple locations and to send school-wide announcements to all locations since each of our locations have their own separate Kicksite account. Our staff have to ensure they stay on top of it and we copy-paste announcements. We would love to see a newsletter template feature similar to Mail Chimp or Constant Contact that can be sent to all of our Kicksite accounts at once...hint, hint! But it is a small issue compared to the many features that simplify, connect, and improve our relationship with our students both in and outside of the dojang. Overall, Kicksite is user-friendly, interactive, and always growing with improvements well beyond what other school management systems offer with EXCEPTIONAL and speedy customer service. Thanks to all of the staff at Kicksite!

October 2014

Dennis from The Nackord Kenpo Karate System

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

October 2014

Good Service...Great People

The software is top notch for communication with students. It is a little difficult to get certain information with the data base system since there is not enough information on the students main input file. It is somewhat difficult to do certain information sorts. It seems as if the design of this software came from someone unfamiliar with the martial arts business. Please be aware the good parts of this software far out weigh the weak parts. I am only reflecting the observations of myself and my manager, since I was asked to do so. Kicksite, through Solupay, processes all my student payments and this system works wonderfully. There is a lag time in getting answers from customer service since you must always leave a message and wait for a call back. This is usually not a big deal. The staff of Kicksite is professional, knowledgeable and friendly. There was some confusion with the credit card rates when I first investigated Kicksite. I was told on three occasions of a certain guaranteed rate but once I became a member a different rate was charged. This rate is however in line with other services. I actually spoke with the owner who quoted the first rates but those conversations seemed to have been forgotten. Being quite candid I have relayed my general impressions of Kicksite and overall feel it is a solid company which I can recommend. I plan on continuing to use them. I have had some experience running martials arts schools since I have been doing so since 1969.

Response from Kicksite of Kicksite

Replied October 2014

Thank you for your review Mr. Nackord. As someone who has been involved with the martial arts for nearly 45 years, we value your input and continued loyalty. Rest assured, Kicksite was developed by martial arts school owners who have been involved with the martial arts from the time their father opened his first school in the 1970's. It's what gives us the ability to know what's valuable to a school owner and, equally important, what should be omitted to maintain an easy to use system. That being said, we are always open to your suggestions for improvement and welcome your feedback. Thanks again for your commitment and loyalty. It is our privilege to serve you. The Kicksite Team

July 2016

Annette from Master Palacios ATA Martial Arts

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

July 2016

Owner and Chief Instructor

Maggie (and ALL staff) have been extremely attentive and professional especially at times when I was not my best self.

Pros

Integration.

Cons

Inventory (not sure if it's a user error or lack of education on use) - would like a order list once inventory levels reach a set amount.
Email - after reviewing the tutorial, I am able to create more aesthetically pleasing emails, however, going through the time and effort of uploading pics into Flickr is a pain.
ATA communication link. Not sure entry of testing results is efficient yet. I will try to use it again after August 26 testing, however, a video tutorial would be nice. I have to submit a Tiger testing, then ask headquarters to hold before shipping certificates, then submit a MAK and Adult testing. I don't see a way to do that at kicksite.
Website Dojo communication link. I am getting leads from my website and having to enter them separately into kicksite. I'd like them to communicate.

Response from Kicksite of Kicksite

Replied July 2016

Thank you for your review of Kicksite Ms. Palacios. While it is our focus to achieve all 5 Star Reviews, we are grateful for the opportunity to improve on any, and all, facets of your Kicksite experience. The two areas that have our full IT attention are Point of Sale and further enhancements to communications. We are excited about our plans and eager to roll out functionality to make things even easier for you. Updates are coming! As it pertains to testing submissions and lead capture, we have already shared some additional instruction on how to submit testing results with ease, as well as how to ensure Kicksite is seamlessly, and automatically, integrated with your website provider. Thank you gain Ms. Palacios. We take great pride in providing you the highest customer service and the most effective software. We value your feedback and continue to work tirelessly to keep Kicksite at the top of the Capterra review rankings.

August 2017

Glenn from Karate Quest Dojo & FitQuest Kickboxing

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

Excellent Martial Arts School Management/Tuition Collection Software

Ease of Tuition Collection, Student Management, Communication w/Members and Families and Profit Centers/Landing Pages are among the many benefits.

Pros

My team and I like the ease of use of the program that does just about everything that we need to have done...student tracking, communication, tuition billing/collection, profit centers as well as excellent customer service (not really needed much as the Kicksite team has done a great job and is always innovating). I would highly recommend Kicksite to my fellow martial arts school owners.

October 2014

Sylvia from RMA Martial Arts & Fitness

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

October 2014

Greatly increased our bottom line and significantly reduced our stress. We are having fun again!

I don't like change. I get in my routine and tend to stay there. So, I was very hesitant when my husband approached me about Kicksite. He saw me (as well as himself) totally overwhelmed with managing our school. After talking with Jason, Melissa and all the great folks at Kicksite we decided that it was a great match for what we needed. Since implementing Kicksite, I have more time to enjoy life outside of work and have found a renewed love for my job. I can focus on the students instead of having my head buried in paperwork or totally stressed out! It has kept me MUCH more organized! The Kicksite Dashboard tells me exactly what I need to know each day/week so I don't have to worry about missing something. I love the automated e-mail that goes out for students who have missed class! It is helping greatly with retention and making sure we don't lose those students! I highly suggest just giving them a call to see if it can meet your needs. No high pressure sales, just friendly professionals that will answer your questions and help troubleshoot your specific needs. I was really concerned about trying something new, but I am so thankful I tried it! I wanted to take the time to write it down to let you all know about it, so that it can hopefully help another business owner or school because I have first hand knowledge on how it's benefited us! It really changed the quality of our business, saved us tons of money. No more wasted energy on things that drain my time and leave me frustrated. Now, I am putting my energy and time into what's most valuable and what will bring us the highest return and enjoying it!

November 2018

Michelle from Lee's ATA Martial Arts - Arizona

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Finally a Martial Arts student management system that fits our needs!

The part that makes using Kicksite the best for me as the owner is how helpful all the Kicksite staff has been through all phases of our implementation and training.

Pros

With 10 Academies and 50 employees it was great to find a system that such a wide variety of individuals could use.

Cons

It is so easy to implement 50% of the products effectiveness but my staff still needs to spend the extra time to get the flows going.

November 2016

Justin from Range Martial Arts

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2016

Great time-saving organizer

Kicksite was used as a replacement for a system that we had developed in-house and used over the past eight years. The features available matched very close to that system, and over the past few months the staff has been able to become comfortable with the system and utilize it well. Support is quick and if the system doesn't have a specific feature yet, they can suggest alternative ways to do it!

Pros

Ease of use, multiple program and membership management, finance reporting

Cons

Attendance mass check-in based on program rather than membership. trial membership attendance cannot be entered via mass check-in

November 2017

Ben from Thriveworks

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Functionality

5.0

November 2017

Wonderful product, great service

Pros

the business parts of a martial arts school sucks. This program really helped me out by doing the heavy lifting on the admin stuff that I hate doing. It really helped my staff out as well as I can create pre-planned lessons.

Cons

it only works for martial arts! In all seriousness it doesn't help with tracking overall finances, but that's alright.

November 2018

Alfonso from ABBC Taekwondo

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Kicksite makes running my business so much easier!

Love the functionality of getting leads thru my website right into my Kicksite database.

Pros

Love that it is online which allows me to work anywhere and access on the road too.

Cons

Anything I would like changed or improved is well received by the team and they consider it in future updates/upgrades.

May 2017

Thomas from Infinity Martial Arts & Self Defense

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

May 2017

We use this software in our martial arts business.

Pros

I like the ease of use of the software. It has a fairly intuitive interface, as well as, several useful features.

Cons

Right now, it appears that there are a few features that are either in development or non-existent. It would have been nice to be able to import our existing attendance data into Kicksite rather than having to manually enter the info. Also, I really wish the lead html widget would work with a Facebook ad.

August 2016

Jennifer from Twin Falls ATA

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2016

Don't Hesitate!

We opened our studio not even a year ago and quickly signed up for Kicksite. I wouldn't have it any other way! Others we knew started with excel files and hard copies of everything and were a mess! We jumped on board with a great company who have made sure that we are able to access all of the pertinent information quickly and easily. They have inventory management and attendance tracking as well as Facebook integration. Really, almost everything we've thought we might need, they have. And the customer support is amazing, they are always quick to reply and answer my questions, from the easiest to the most difficult and head scratching.

July 2014

David from Church's Taekwondo America

Review Source: Capterra


Ease-of-use

5.0

Customer support

3.0

July 2014

Great basic front desk software!

Kicksite is fantastic for keeping attendance and scheduling events, such as belt testing. Belt testing has never been easier for me. The automated messaging feature is also an amazing time saver. I wish Kicksite offered statistical records and analysis and the attendance reports are useless. As a school owner I need to get attendance reports by individuals and per class not for the entire day. Also, if there is a problem, and there rarely is, their service people will be quick to pin it on user error. Like I said, there is rarely an issue. I've used Kicksite for 3 years and have only had issues 3 or 4 times, but each time it was somehow my fault or my clients'. That is frustrating.

Response from Kicksite of Kicksite

Replied July 2014

Thank you for your openness Mr. Church. We have embraced this review process not only as a way for prospective schools to get real feedback on Kicksite, but also as a way for us to receive honest comments on ways we can improve. Thank you. We take great pride on our customer service. While you've only had a few challenges in your 3 years of service, we will do everything we can to identify what prompted any error that you experience. While these are often difficult to pinpoint, we will do our best and value your input. Thank you for your continued loyalty and support Mr. Church! Sincerely, The Kicksite Team

June 2015

Tina from Shunato Karate & Fitness Center

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

June 2015

The BEST martial arts management software available at ANY price

I have tried numerous martial arts management software programs, and none come close to Kicksite. I've used the smallest, most basic programs which were barely a step up from pen and paper, to very expensive "customized" multi-industry management tools. Kicksite strikes the perfect balance of providing you with every single thing you could possibly need, without bogging things down with unnecessary extras. The entire system was designed by people who TRULY understand what martial arts schools need to run smoothly, and the program is intuitive, user-friendly and doesn't require extensive computer knowledge. Every day I've used the program I've discovered a little something new, and the entire system has completely streamlined our day to day operations. The training and support from the very first day have been outstanding. I've been through training with other management software companies, and none have come close to the patience, expertise and friendliness of Kicksite's team. As a school owner and Program Director, I highly recommend that any martial arts school, of any size, use Kicksite.

October 2018

Denise from E3 Scholarship Fund Nonprofit

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Kicksite Is Almost As Essential As Our Mats!

The staff at Kicksite is amazing, in addition to their software. They have thought of everything!

Pros

Kicksite automates everything, intuitively!

Cons

I wish people could join online as a recurring billing member. At last check, they can sign up and pay for trial memberships, classes and seminars.

January 2016

Rich from Straight Blast Gym of Niagara

Review Source: Capterra


Ease-of-use

5.0

Customer support