Gymdesk vs Zen Planner

RATING:

4.8

(113)

Gymdesk has 113 reviews and a rating of 4.83 / 5 stars vs Zen Planner which has 246 reviews and a rating of 4.3 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (113)
4.3 (246)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 20, 2024
October 11, 2023
Pros/Cons
  • Pros

  • The ease of use, and the customer response time, initially and ongoing as needed. I like the customization options specifically for Martial Arts.
  • This system is extremely user friendly and it has been a smooth transition from our previous software. Very easy to navigate through all our memberships and features.
  • Cons

  • The only one thing I have found that I have had trouble with is when I search for a member if they are frozen their name doesn't come up in the search. I have to go to the frozen tab to find them.
  • I dislike not being able to give INDIVIDUAL stripes when a promotion is made. I can put stripes on the color belts, but it shows everyone with the same stripes.
Read all user reviews
  • Pros

  • Zen Planner has a lot of good features. Billing, client tracking, scheduling, and integration into our website are all pretty smooth.
  • There are SO many ways to customize reports to your liking and integrate with other software. And I love the icons chosen for each area of the program.
  • Cons

  • Converting reports to pdf feature should be a breeze, but doesn't convert the entire report and is useless.
  • There is one thing that really bothers me. Approximately once a week it just kicks me out of the app and doesn't allow to log in, app shuts down too frequently.
Read all user reviews
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos