About RainMaker


RainMaker is a cloud-based martial arts management solution for fitness centers of all sizes. It offers membership management, class scheduling, appointment management, point of sale capabilities and more.

Businesses can set up a point of sale (POS) to sell training packages, track inventory, record purchases and more. Other features include marketing campaign management, reporting and analytics, billing history and document management.

RainMaker POS capabilities enable businesses to accept multiple forms of payment including credit cards, e-checks and cash. The real-time dashboard displays key performance indicators for monitoring overall business performance. The solution also offers an online portal for each member to view upcoming programs, schedule classes, pay bills, make purchases and update their info.

Monthly and annual subscription pricing is available. Support requests can be submitted through an online portal or via email.  



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Supported Operating System(s):

Web browser (OS agnostic)

79 Reviews of RainMaker

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(60)

4 stars

(17)

3 stars

(1)

2 stars

(0)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 79 reviews

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June 2018

Chris from Linkwondo

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

2.0

Functionality

1.0

June 2018

Very complicated to get started with, overcomplicated steps to perform simple tasks, software issues

ability to take attendance and have member information in one place, although accessing it takes multiple steps because the database is not user friendly

Pros

The calendar feature is the best! Scheduling on the calendar and then being able to transfer those contacts directly to members if they enroll is very usefull, although it takes about a million steps because everything is overcomplicated in this program

Cons

Has some software issues that renders the statistics feature and the client survey features so inaccurate that they are practically useless. i have contacted the support crew about the issue on May 11th 2018 and have been messaging them every time the problem interferes with my work (which is practically every other day) and the issue is still not resolved. it is June 25th and i am still waiting for a solution, very unsatisfied. Many other features are over complicated making it annoying or difficult to do what you are trying to do. There is a steep learning curve because they made the whole program so complicated to use so it is not very user friendly. They try to make up for that by making tutorial videos that are upwards of 20 minutes long, but if they simplified their features while maintaining all of their functions the database would be soo much better. I dont know about most people, but i do not have to watch hours of tutorial videos to use complex designing/editing software i have never used before, so i do not understand why it is a pre requisite for this program.

June 2017

Shayne from Shayne Simpson's Martial Arts & Fitness

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

June 2017

Very Smart Buiness Move to Aquire Rainmaker software for My Buiness!

Steam Lined My Buisness! That it is not FREE ;) .. like all buiness Rainmaker is not perfect.. but they work hard at fixing all mistakes fast, I like that!

Pros

I Love the Profit Generator.. I Love the Email and Text Message Flows.. I Love how a client can set their first appointment on line.. I love how it manages my Trial Programs .. I love how it keeps all my stats up to date for me, and al lthe diffrent ways i can see them... I Love the Bulk Email System, so smart for marketing!

June 2018

Annette from NPMA

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Great revenue optimizer!

Increased revenue.

Pros

Easy to use, seen increase in revenue in no time! Great support and training. Integrated seamlessly into our current Software program.

Cons

We have nothing negative to say about LRO. Great product! Service and support is great. Would highly recommend to anyone looking to stay within market trends.

June 2017

Kristina from Roufusport Martials Arts Academy Foley

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

June 2017

Overall it's been a really good experience. It allows me to analyze my business & member behavior.

Retention rates, financial reports, prospect manager.

Pros

I love the System of people starting as an inquiry then becoming a prospect and then becoming a member. I also like the home screen and how it gives me a financial outlook all in one screen.

Cons

I hate the calendar. It is extremely hard to use and I don't because of that. I wish it were more user friendly and allowed me to repeat the appointments instead of entering them individually

April 2018

BM from ILKB

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Rainmaker is a great system to use!

Pros

Rainmaker is fairly simple and easy to navigate. It is extremely user friendly even for the newest users!

Cons

Every once in while there will be an error and the system won't work properly. However, this is normal with any system so not much of a con.

December 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

December 2018

Nice, but there are others that give you more bang for the buck

Pros

Interface and functionality works well. It allows you to do be very organized in building your student base.

Cons

While it has a lot of functionality there are is a lot that some users may not use and thus may be a bit high price for schools that do not have a lot of students.

May 2016

James from Level 10 Martial Arts College

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

May 2016

Kicking myself for not doing it sooner!

Rainmaker is such an awesome program. It does so many different things and I am finally ORGANIZED in my follow-ups!! I just set it and forget it and it works like freaking magic. It allows us to do in-house billing, take attendance, send out our weekly communication emails (and track who is receiving them and engaging with us, too) and it allows us to run a great variety of reports to help us keep track of what's happening in our school each week. The dashboard gives us a quick birdseye view of what's going on in our school, and shows us how many people opted into our website (we use FCOM for our website, which is integrated with Rainmaker and the two work BEAUTIFULLY together)! The gang at Rainmaker has been SO helpful in helping us learn to use the program. I had my staff up and running on it in just 10 minutes, and they probably know more about it than I do now. Don't wait any longer, or YOU will be kicking yourself for not doing it sooner. Jump on board and watch it RAIN in YOUR school :)

February 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

February 2018

Did this on a trial basis. The UI was nice, but learning curve was not so easy.

Pros

Nice UI. Once you learn how to use the system it flows nicely and has a lot of nice features that you can use.

Cons

Trying to learn the system can be a bit much. As a martial arts instructor you need to be able to quickly learn the system and be able to teach it to your staff without having to depend on the company to explain it.

September 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

September 2018

Rainmaker Review

I have used Rainmaker for many years. It is reliable and functional.

Pros

Ease of use, ability to run reports, functionality

Cons

Inability to scroll for billing codes. Dictionary malfunctions at times.

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3.0

Customer support

3.0

Functionality

3.0

December 2018

Associate User

Pros

Entering time is reasonably simple and the functionality is good.

Cons

The layout is old-looking and not intuitive

May 2016

William from Three Points Karate

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

May 2016

NO OTHER OPTION Than Rainmaker

I've used them ALL. Full Service, bare bones, cloud based, cd-rom (yeah) based. If you run a martial arts school, you are WASTING time using anything other than Rainmaker, period. I've run multiple schools, hundreds of students and pushed hundreds of thousands of dollars through rainmaker over the last few years and it's hands down the best. Take it from another martial artist. STOP listening to other companies say why their software is "great". It's NOT tailor made for you, and Rainmaker is. Look, I know I sound crazy. It almost sounds like a fake review. But the freaking pain and suffering I endured for a decade of operating schools before Rainmaker came along was the worst, and I know you feel the same thing. It CAN be easier, it SHOULD be easier, and Rainmaker makes it easier.

May 2016

Lorenzo from Ageless Karate

Review Source: Capterra


Ease-of-use

5.0

Customer support

3.0

May 2016

Love rain maker great system.

It's very efficient with texting then most other systems I've used. And profit generators are a must. I also love how you can link text and other pos to the system. Champions way though has a prettier system with cooler graphics, that I wish rainmaker had. Also I wish that the attendance did a class by class attendance like champions way did so you can see what classes your students are attending. I hope they start that soon. Champions way also has 24 hour staff, which I really miss. Because it's hard sometimes to learn the system at a convient times like weekends when your not teaching classes. The system overall is still very efficient and is still functional wise way better. And I love how it meshes well with any website.

May 2016

Emmanuel from Galvan's Martial Arts

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

May 2016

Best customer service on the planet!

Ok besides rainmaker being the best martial arts software ive used, and ive gone thru more than 6, what really sets the Rainmaker team apart is there customer service. They have always gone above and beyond to help out. I once had a question and threw it up on a group page with other instructors specifically about rainmaker, what I didnt expect was for Scott D., the owner to personally get on there and answer and check up on my issue and work with me to solve it for a while. That doesnt seem like that big of a deal, well this was thanksgiving day and I know most people wont give up time from family for work, but he did. And its not the only time! Thanks guys for everything that you do!

May 2016

Bill from Texas Storm Kenpo Karate

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

May 2016

RainMaker software rocks

I have been using RainMaker since the fall of 2015. I use it almost everyday and although I think it is a little intimidating getting started with the software. I was say that the customer service is 5 star. I have never worked with a company that offers better customer service than RainMaker. I love the variety of features offered. The one drawback is that I wish you could offer partial refunds. An example is that a mom did not enter a promocode correctly on my website and did not notice until it charged her. Instead of refunding (through the software) the difference on her card, as I wished that I could, I refunded the difference in cash when she came in for orientation.

May 2016

Paul from Holley's International Martial Arts

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

May 2016

Where Once was Fear Now Lies Results!

I am a one man shop and wear all the hats. I am NEW to Rainmaker and was nervous about data entry, software management, checking stats, etc... Basically, I am a good soldier: fax it in, someone else does the rest. I was referred by a good friend with similar characteristics that is 'killing it' in his school because of it. Rainmaker took my fears and tossed them. Customer Service and Staff are VERY knowledgeable with the product, professional in how they get things done and extremely PATIENT with me. I look forward to looking at my screen daily. The ONLY regret that I have is that I didn't know about them earlier in time. Thanks Rainmaker!

May 2016

Walt from American TKD Martial Arts

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

May 2016

Rainmaker is a powerful platform

Rainmaker is a powerful tool for handling and automating most all processes in school management. To many features to list. Most important to us, Rainmaker has made a significant positive impact on our service levels for our students. It makes running the school much easier when you have everything in one platform. Core features (which there are many) are easy to master. The advanced features and capabilities are a little more challenging to set up, but you can automate almost every task and