MedicsPremier vs WindoPath

RATING:

4.6

(81)

MedicsPremier has 81 reviews and a rating of 4.62 / 5 stars vs WindoPath which has 31 reviews and a rating of 4.19 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (81)
4.2 (31)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
August 7, 2023
July 6, 2022
Pros/Cons
  • Pros

  • Ability to access patient information--demographics is easy to use and so is scheduler.
  • The software is simple to navigate for the new employee, yet offers complex reporting and analytics to help us evaluate our continuous improvement.
  • Cons

  • It doesn't put the account overview in date of service order. It puts in order that it's entered which makes it hard to find specific dates without scrolling through the entire chart.
  • Secondary claims that need to be sent to insurances for some reason never go automatically. I am not sure what exactly I am doing wrong or if that is just how it is.
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  • Pros

  • The sales team at Psyche is an absolute dream team - they were super responsive, communicative, and adapted to our many needs.
  • I love the ease of use and the potential for customization to your needs with WindoPath. I use daily and have had a great experience.
  • Cons

  • The label-making function was a bit hard to learn, and for a while, it all fell onto one person to coordinate the initial labeling of the inventory.
  • Incredibly dated, hard to learn and navigate, multiple errors, difficult to sync up with more modern programs and software.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos