Document Control

RATING:

4.4

(124)

About Document Control

Document Control by MediaLab is cloud-based software that helps medical labs to manage policies and procedures. The tool caters to hospital-based medical laboratories, reference laboratories, environmental laboratories, blood banks, government and military medical laboratories and more. Key features include document approval, employee sign-off, periodic reviews, clinical documentation, real-time dashboard access and centralized to-do lists. Document Control helps users edit documents related to policies and procedures, meeting compliance and security requirements. Users can also upload existing files into the system. The employee sign-off feature enables users to digitally sign documents received via emails. The tool assists department heads, Clinical Laborato...

Document Control Pricing

Tiered pricing based upon total laboratory user size. Contact MediaLab for a price quote.

Starting price: 

$625.00 per month

Free trial: 

Available

Free version: 

Available

Inspection checklist

Document Control Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Document Control

1 - 5 of 124 Reviews

David

Health, Wellness and Fitness, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

MediaLab has been transformative. It has enabled me to better oversee document control.

Before using MediaLab we struggled constantly to manage the hundreds of policies and procedures in our lab. MediaLab has allowed me as the laboratory director to more easily review, edit, and approve all documents. It has also allowed me create more consistent documents in terms of formatting across all areas of the lab. Instead of using copies of copies of copies of forms or worksheets, we now have these in MediaLab, so there is no excuse not to have professional-appearing forms at all times.

PROS

Ease of use with regard to using Microsoft Word to create and edit procedures and policies. Customer service has also been exceptional.

CONS

There are some features I would like to see added, e.g., intradocument hyperlinks and the ability for me as a director to more easily convert from minor revision to major revision.

Amer

Hospital & Health Care, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2018

Great document control software; easy to use

Overall, MediaLab LDC has been GREAT! We went from using an extremely buggy and unreliable SharePoint document control system to one that is seamless to use with excellent tracking capabilities, easy to upload, update and manage laboratory and personnel documents. Would highly recommend MediaLab to any laboratory especially accredited facilities.

PROS

It's easy to use and provides excellent reporting functions. Updating and uploading documents is seamless and tracking functionality is second to none.

CONS

Receive too many emails from database which leads to ignoring of important messages. Some aspects are not as easy to use as others and this is true of the personnel documentation section.

Heather

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed May 2018

Overall, positive. Becoming more proficient as I become more familiar.

PROS

Inspection proof: I like that our CAP checklist is imported and it is easy to link procedures to it. We will see how good it is during our upcoming CAP inspection. This will be our first inspection using Media Lab software.

CONS

There is definitely a learning curve with this product. There are some features "hidden" in places that don't seem logical to me. The interface is a little "old school" looking, but maybe that's why it's so cheap. I don't even know where to begin with Compass.

Jennifer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

This is the best document control system that I have ever used for a laboratory.

This product simplified the review and approval process, and made true document control a reality.

PROS

Tracking of revisions and approvals is simplified by far. You can always look up retired documents for retrospective review, changes are tracked and highlighted for quick review, as are all levels of review and approvals. It's easy to get to one's to do list, and the system can be set up to send emails when there are actions for you to take.

CONS

Can't think of anything that I don't like. The vendor is responsive to requests for changes. When we have asked for changes, they have been implemented in a fairly quick timeline.

Delanda

Medical Practice, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

Overall the experience with MediaLab have been very informative

The experience has been great.We use the software on a daily basis. The software helps streamline the workflow of the organization and it keeps our documents in a centralized location. Employees are able to use the current version of each document. Assigning documents by groups and individual employees is also a great benefit of this system. Being able to assign compency test so Scientists and other staff members can stay informed and current is also a great benefit.

PROS

Overall, I like the system. I enjoy assigning users to review important documents. I like the assessment field and continuing education. The system helps our company with retrieving and maintaining documents.

CONS

Too many screens and it is not easy to toggle back and forth. The Help menu is also hard to get the information that you are researching.