Accumed Support the patient dashboard is easy to use everything is in one place they can improve in payment reports.

It was very easy to use and with a large amount of patient information coming in it was easy to manage because of the software.

Not a big issue but kindly update to support for Mac.

Very positive.

User friendly, intuitive and we have successfully created innovative workflows, connections (interoperability). [SENSITIVE CONTENT HIDDEN] is particularly expert and has been our partner for some time.

Less about the software than the structure/responsiveness of support/development team. Sometimes SLAs come and go. Although we have created dashboards, would love for this (business analytics/reporting) to become part of core business.

Revenue cycle management, thus far, has been great. [SENSITIVE CONTENT HIDDEN] is responsive, on top of the work, and proactive in configuring solutions. The software development for our needs can tend to be slow. There are meetings where we come to an agreement for a deadline and find that it's missed and we need to continue to remind/prompt and then revisit the following month. In our 2+ year tenure, there have been ebbs and flows. Our current developer is better than our first. [SENSITIVE CONTENT HIDDEN] is helpful in ensuring developer follow up.

We like the ability to customize and create a product that fits our program.

The product, itself, has worked generally well. We've needed to learn the various features to support more streamlined use. However, it's had good functionality and we haven't experienced major issues.

It has been an excellent experience. As a new practice, I was having issues with a previous EMR. An AccuMed team came in on a holiday weekend to set up my EMR, manage the usernames and passwords. I was up and running immediately. They were available to help make the transition a smooth one.

AccuMed is a wonderful EMR system. It is easy to learn, easy to use. The team at AccuMed are extremely responsive, very helpful and answer your concerns immediately. I have used many systems but AccuMed is the best one. I highly recommend.

There are no features that I did not like.

Generally, we have had a positive experience with Accumedic. Recently support requests have been a little slower to resolve but not a consistent problem. Start-up was great - a lot of support, techinical assistance and training.

Ease of use Linkage between appointment/treatment plan/progress note Tailoring of forms Ability to set up work flows/processes Linkage between clinical activity and billing

Reports can be difficult to obtain Not always advised ahead of time of program updates