Overall, Medics is a great software with many qualities. My support team is awesome and will respond ASAP.

Once your learn how to use the reports it is very helpful. Scheduling is very easy. I would like to see account notes that pop up not be able to bypass if it isn't corrected.

I would like to see account notes that pop up not be able to bypass unless corrected at time of check in. Also in the Reports I would like to see them simplified more.

Overall experience thus far has been a good one.

Using the workflow/worklist is an important part of us daily. It helps keep track of day to day patient flow. The transitioning from the old to the new went rather smoothly.

The remittance reports should be more detailed. I do find on several of the remittance advices I have to go to the actual insurance pull the EOB to get more detailed information as to why a patients claim was denied.

Overall, the process has been very positive.

Excellent training. Setup and installation was handled well.

Installation on workstation requires installing an old version of the software and then performing an upgrade. Connection preferences are user based instead of machine based.

Great experience overall

Functionality and customization are some of the key features and functions

Some features could be improved, like online form completion and check in. Would like to see an end to end patient intake forms completion that works easily.

Our billing, our scheduling and reports are all in one program, a program that is easy to use and understand, and if we do not know how to do something, I just call support and within a reasonable time frame, they call back and walk me thru the process.

What I love about this program is how user friendly it is, even a not so computer literate user can easy learn to use this program.

Some reports are do not provide us with what this particular practice needs, but I am aware that the programmers can customize it if we choose to.