AdvancedMD EHR vs WebPT

RATING:

3.6

(451)

AdvancedMD EHR has 451 reviews and a rating of 3.6 / 5 stars vs WebPT which has 463 reviews and a rating of 4.33 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.6 (451)
4.3 (463)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
February 26, 2024
March 26, 2024
Pros/Cons
  • Pros

  • The software is customizable to providers which is nice, we have tools that help track productivity and we are able to keep a constant stream of revenue with our billing.
  • AdvancedMD is very user friendly with all the bells and whistles.
  • Cons

  • The note templates are often difficult to customize and once done tend to have bugs that cause our providers frustration.
  • Communication is very poor. It has been difficult getting people to understand a therapy clinic vs a physicians office.
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  • Pros

  • Very user friendly and easy to fill out the needed fields. Reports are clean and easy to read.
  • Very user friendly interface. Lots of useful information online.
  • Cons

  • More recently they are having problems with documenting cancellations and no shows which they were not even aware of.
  • I have multiple groups that are multispeciality, who find it does not work as well for their providers who are not Physical Therapists.
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Pricing Range
N/A
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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203 Recommendations
42 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos