Veradigm FollowMyHealth vs athenaOne

RATING:

2.2

(21)

Veradigm FollowMyHealth has 21 reviews and a rating of 2.24 / 5 stars vs athenaOne which has 839 reviews and a rating of 3.77 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
2.2 (21)
3.8 (839)
Ease-of-Use
2.5 / 5
4 / 5
Value for Money
1.5 / 5
3.5 / 5
Customer Support
2 / 5
3.5 / 5
Functionality
2.5 / 5
4 / 5
Last Review Written
October 27, 2023
March 26, 2024
Pros/Cons
  • Pros

  • The FollowMyHealth software is easy to use & has common sense terminology that help end users understand what they are looking at & find what they are looking for.
  • It is super convenient when questions come up and the office is closed, as you can email your questions and get an answer when the office opens.
  • Cons

  • She blamed me and accused me of not being on the correct website. I told her there was a new record added but I didn't see where it was flagged.
  • There appears to be a fatal flaw on how data gets updated (or not).
Read all user reviews
  • Pros

  • Software is user friendly. I appreciate the value of Athena gets paid based on revenue.
  • Mobile app is easy install and it's nice to have pictures of my providers.
  • Cons

  • Running reports if difficult, not a lot of report options. Authorizations are difficult to track.
  • I am hard pressed to find a negative that would dissuade me from purchasing athena all over again.
Read all user reviews
Pricing Range
$
$
$
$
$
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Product Demo
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Product Screenshot
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421 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos