DaySmart Appointments
About DaySmart Appointments
DaySmart Appointments Pricing
All Plans Include: • Free Consultation and Onboarding • Event Scheduling • Customer Payments • Multiple Access Levels • Google Calendar Sync • Email/Text Reminders • Basic Support • Facebook Integration • Recurring Appointments • Detailed Reports
Starting price:
$99.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for DaySmart Appointments
1 - 5 of 172 Reviews
Jennifer
Verified reviewer
Staffing and Recruiting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Could Not Be Happier
The AppointmentPlus system has been a welcomed addition to our busy office. We use it for job candidate screening call scheduling. It has saved me countless hours of having to go back and forth in trying to find a time to schedule. The system is well-designed and easy to use. I also like the automated email reminders I get. Overall, I couldn’t be happier with the system.
CONSI can’t really think of any cons. Customer service is outstanding and the system exceeds our expectations
Vendor Response
Jennifer, we appreciate the 5-star review! Yes, having to go back-and-forth in trying to find a date and time that works is a big time-waster. I’m happy to hear that AppointmentPlus has solved this problem for your organization. It makes us happy that you couldn’t be happier!
Replied April 2018
Anonymous
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
Excellent appointment reminder! Will help you stay organized
I got the benefit of organization and never forgetting an appointment.
PROSI am someone who likes to stay organized. Having a great software to help me remember when to meet with students I am tutoring or when to go to business meetings for my freelance clients, when I have doctor appointments, etc. really helps me out. I have a busy schedule and can forget important appointments without this software! It is easy to use and fairly intuitive. It is also cloud-based, which helps me in case I don't have my computer or phone.
CONSIt has a bit of a learning curve. It took some trial and error to perfect use. Customer service is there to help, however.
Vendor Response
Thank you for your review of the system. It sounds like you are a tutor. We have hundreds of tutors who use AppointmentPlus. I'm glad the software helps keep you organized with your busy schedule. And yes, the fact that it's cloud-based does make it convenient because you can access your account anywhere at any time. With regard to your comment about the learning curve, it's true. Like most software systems, it takes a little while to get the hang of using the system. But, once you are used to it, it's easy. And, as noted, our customer service team is always ready to help. Thank you again for the excellent review!
Replied April 2018
Ryan
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2023
Stay away from this product! Poor customer service when things go wrong. Too pricy.
For may years, I've put up with poor customer service, glitches from time to time, the whole system being out for a few days at a time. Before, the price was right to put up with all of these issues. Now, the price is so great I refuse to keep going. I'm currently looking for another service. I don't feel like I was taken care of with my latest issues. DS lost/deleted hundreds of past completed sessions throwing off our packages. It took weeks for someone to finally look into the issue and get it fixed. This cost us hundreds of dollars because we had no idea when it was time for some clients to pay. It also cost hundreds of dollars extra in employee pay. Because of the lost sessions, I had no true idea how much to pay my employees because we depend on DS to track this for us. Because I didn't want to short change any employee, I had to increase pay to make sure they were paid at least what they were owed for their work. DS completely failed us. I asked for a refund for the month you lost our data but never got a response except to say "you were looking into it." I really should receive around 4 months free because that's about what this has cost me in terms of dollars spent/lost income from DS. [sensitive content hidden] was the only one that stayed in touch once she was made aware of the issue. Until then, I never heard a word on if the issue was even being worked on.
PROSI like the recurring scheduling that we do as well as tracking client appointments/packages.
CONSCustomer service is very poor. I have been with Appointment Plus/Day Smart for over 15 years and I have never liked not being able to actually talk to a human being. You are the weakest in your customer service. Not being able to actually speak with someone about an issue wastes time. Now, your pricing is way more than what I can justify (especially with all the glitches that occur).
Reason for choosing DaySmart Appointments
15 years ago, the price was right and the features were what we needed.
Sarah
Education Management, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2023
My review of DaySmart Appointments
Good, except for the uneven level of tech support.
PROSSaves me an enormous amount of time, because my customers can schedule their own appointments without having to contact me directly
CONSWhen there are technical difficulties, it sometimes takes weeks, or even months to get them resolved. There seems to be a wide variation between staff members in terms of understanding the system, and how to pinpoint problems. I have had issues where there has been a month's worth of back-and-forthing between one of your staff members and myself, with no resolution. Then, when that staff member refers the problem to someone at another (higher?) level or department, the problem is resolved within a day.
Reason for choosing DaySmart Appointments
Much more comprehensive. DaySmart has many, many options, and many ways to customize the service I want to offer my customers.
Ann
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2023
Long term user
It’s nice to have an appointment scheduling solution that sends confirmation, reminders and texts to our clients. That is a timesaver.
PROSI have used this system for approximately 10 years when it was Appointments Plus. It has some great features for scheduling and client management.
CONSThe monthly calendar (on the left side of the screen) is not fully accessible without scrolling down so you can’t see the whole month or the options to look at the waitlist. I also don’t use some of the service options like online scheduling, payment processing, aligning with my Quickbooks or email marketing because I don’t want to have one system holding all my info. We have experienced times when DaySmart is down and I can’t afford not accessing my client files.
Reason for choosing DaySmart Appointments
The customer service was really helpful and they were located in Colorado.