athenahealth

ChARM EHR

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Ratings & Reviews

Overall Rating

3.74 / 5 (694)

4.37 / 5 (53)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

3.5 / 5

4.5 / 5

Customer Support

3.5 / 5

4.0 / 5

Functionality

3.5 / 5

4.5 / 5

Last Reviewed

May 18, 2020

May 11, 2020

Pros/Cons

  • Pros

  • Easy to learn and easy to work with. Billing is great and the rules based system is so helpful and our errors are less than 1% because of it.

  • Easy, pleasurable interface to navigate. Also easy to train others on it, overall a great product. I loved working on it compared to others I have worked with.

  • Cons

  • It is a great way to view your records and communicate with the provider, but if you are a group that takes care of the elderly it can be difficult for the patient to use.

  • Sometimes it was a little bit laggy and crashed often during the work day. After a phone call to athena they were usually able to fix it quickly though.

  • Pros

  • It looks good, it works well and the price is right

  • We love a lot about this software and how it has optimized our buisness- the calendar is beautiful and the features are very thoughtful.

  • Cons

  • Customizing can take awhile but in the end it is worth it.

  • Nothing really... Except that it's not going to help you very much with MIPS.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

332 Recommendations

14 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots