Software is user friendly. I appreciate the value of Athena gets paid based on revenue.

Mobile app is easy install and it's nice to have pictures of my providers.

Running reports if difficult, not a lot of report options. Authorizations are difficult to track.

What I like the most about athenaOne is the vast amount of information that can be shared. There isn't much that it can't be used for when it comes to patient care.

I loved how easy it was to document patient visits. It was also very quick and efficient.

Ease of use good but especially like the ability to customize to make this “ mine.

Allows for different styles and helps MIPS compliance. Have seen an increase in revenue.

Very user friendly, customer service is outstanding. The ease of submitting questions and quick responses.

The portal is easy to use and implement (users simply configure a browser, login). Their help desk is pretty decent.

Billing is easy from a practitioner standpoint. It also is starting to integrate with other EMRs so occasionally we can pull labs and imaging from other participating systems.

These days, the technology we use and share is so important. Not everyone is health literate, but this helps make it easier.

I am hard pressed to find a negative that would dissuade me from purchasing athena all over again.

Integration to system provided by Athena folks that did not know the system. Athena has very little under standing of PT/OT and no  understanding of WC billing in PA.

I love the ability to customize my reports, letters and templates. I love the photo capture.

The layout of this software is terrible. Very confusing and it takes a lot of clicking to access any part of the patient’s chart.

The tickler system for follow up visits are subject to user errors and need constant review.

This software is sleek and beautiful. It has great ease of use for patients and myself and the office.

Poor functionality of Pharmacy. Major patient safety issues.

NO ONE told us and this document languished in some digital box. If we were a hundred person organization, I could pay someone to sit and manage the 20 or so boxes where they put communication.

The templates and text shortcuts were probably the best part of this software. The ability to add drop down menus and text boxes to your text shortcuts was extremely helpful for creating templates.

US Dollar

The athenaOne Suite which includes athenaCollector a revenue cycle management solution and athenaClinials an EHR (electronic health records) recently ranked #1 in 2023 Best in KLAS for athenaClinials Ambulatory EMR for 11-75 physicians and athenaIDX practice management. The suite provides cloud-based services for EHR, revenue cycle management, medical billing, patient engagement, care coordination, and population health management. In addition, the solution includes Epocrates another point-of-care mobile app.

Patients can utilize the patient portal to review history, pay bills, sign forms, and schedule appointments. Reminders can be delivered via phone, email, or text message; patients can even be alerted when test results are waiting in the patient portal.

athenahealth currently works with a network of more than 160,000 providers that utilize the user-friendly interface daily. The solution is set up so that even nontechnical staff will be able to navigate their way through the system with ease.

LongDescription

Patient Records Management

Meaningful Use Certified

Invoice History

Admissions Management

Practice Management

HIPAA Compliant

SMS Messaging

Charting

Policy Management

Patient Intake

Clinical Notes

ONC-ATCB Certified

Scheduling

Vaccine Management

Self Service Portal

Code & Charge Entry

EMR/EHR

Dunning Management

Claims Scrubbing

E-Prescribing

In-Patient Management

Voice Recognition

Out-Patient Management

Decision Support

Medical Billing

Physician Scheduling

Remote Treatment Planning

Physician Management

Coding Assistance

Billing & Invoicing

Accounting Integration

Compliance Tracking

Claims Management

Customizable Dashboard

Video Conferencing

Quotes/Estimates

Bed Management

Patient Scheduling

Appointment Scheduling

Inventory Management

Insurance Eligibility Verification

For Medical Purposes

Remittance Advice

Treatment Planning

Messaging

Patient Engagement

Immunization & Allergy Tracking

Medical History Records

Initial Assessments

For Mental/Behavioral Health

For Healthcare

Formulary Management

Healthcare Compliance

For Family Medicine

Medication Management

For Psychiatrists

Drug Reference Database

For Cardiologists

For Ophthalmologists

For Obstetrics & Gynecology

For Physical Therapy

For Podiatrists

For Primary Care

For Orthopedics

For Urgent Care

For Pain Management

For Substance Abuse Therapy

For Neurologists

For Urologists

Virtual Waiting Room

Multi-Location

Alerts/Notifications

Reminders

Appointment Management

Records Management

Multi-Provider Practice

Payment Collection

Case Management

Patient Management

Growth Charts

For Plastic Surgery Practices

Web-based Deployment

Windows 7

Windows Vista

Windows XP

Mac OS

Windows 10

Contact athenahealth for a customized pricing quote.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

athenaOne

In Person

Live Online

Webinars

Documentation

Videos

InSync’s easy-to-use platform means team members can quickly and easily get up to speed and adopt InSync’s productivity improvements into their daily routines.

CUSTOMIZABLE TO YOUR NEEDS
The ability to manage and customize the InSync platform to your office’s needs is the first key ingredient. With InSync, your practice can create and customize as many users/sign-in accounts as you need!

ACCESSIBLE WHEN YOU NEED IT
InSync’s Screen Dock gives you the option to shrink the desktop application and pin it to the side of your computer screen, so all of InSync’s features are visible for whenever needed. Screen Dock ensures your paging and messaging platform always remains visible, minimizing screen space used, the repeated opening and closing of windows, and missed communication among staff.

ELIMINATES MISSED MESSAGES
InSync’s built-in chat feature allows team members to quickly exchange messages on the go. Users can chat individually or in groups, and carry-on multiple conversations at once. Staff members can compose emails easily with just one click. InSync allows you to send email messages without launching a web browser or email application.

SIMPLIFIES STAFF PAGING
Page staff to specific rooms in your practice with two clicks of the mouse. Simply select their name and then select the name of the room they’re needed. Simple! InSync’s advanced dental office paging system is like no other, designed to streamline communication and increase efficiency in dental practices of all sizes.

EASY PATIENT TRACKING
Replace paper sign-in sheets and confusion with InSync’s patient tracking. Upon arrival, patients are greeted by your contactless check-in kiosk, and staff are updated with the arrival of each new patient in the queue. Color-coordinated buttons allow you to easily track patient location, status, and time in the queue, allowing you to easily track how much time a patient spends in each area of your office.

INCREASED OFFICE PRODUCTIVITY
InSync allows you to conveniently pull visit reports to monitor your office’s efficiency. Set goals for your staff and gauge progress with a visual report to present and discuss in your next office huddle!

SUPPORT WHEN YOU NEED IT
InSync’s technical support team operates on a quick, user-friendly system that is easily accessible through the InSync application. Rest assured that any issue or questions will be acknowledged and resolved quickly and efficiently. Our team is equipped to assist with billing questions, application questions, upgrade information, troubleshooting, and more!

ATTRACTIVE AND CONVENIENT PRICING
InSync’s attractive and convenient pricing is structured to fit the needs of your practice. Licenses and features can grow and evolve as your practice grows.

DEVELOPED BY THE DENTAL TECHNOLOGY EXPERTS
InSync’s intra-office communication software was designed and developed by Digital Technology Partners, the dental technology experts. We’ve been a leader in dental practice technology for more than 15 years – providing fast, secure, and reliable IT solutions. Practices can rest assured they have the latest and most advanced dental practice technology with InSync.

Activity Tracking

Communication Management

Activity Dashboard

Reporting & Statistics

Pricing is based on the size of your practice.  There is a free plan available, and paid plans start as low as $59 per month.   For complete details, please visit our pricing page https://insyncapp.io/pricing/

InSync

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