Software is user friendly. I appreciate the value of Athena gets paid based on revenue.

Mobile app is easy install and it's nice to have pictures of my providers.

Running reports if difficult, not a lot of report options. Authorizations are difficult to track.

What I like the most about athenaOne is the vast amount of information that can be shared. There isn't much that it can't be used for when it comes to patient care.

I loved how easy it was to document patient visits. It was also very quick and efficient.

Ease of use good but especially like the ability to customize to make this “ mine.

Allows for different styles and helps MIPS compliance. Have seen an increase in revenue.

Very user friendly, customer service is outstanding. The ease of submitting questions and quick responses.

The portal is easy to use and implement (users simply configure a browser, login). Their help desk is pretty decent.

Billing is easy from a practitioner standpoint. It also is starting to integrate with other EMRs so occasionally we can pull labs and imaging from other participating systems.

These days, the technology we use and share is so important. Not everyone is health literate, but this helps make it easier.

I am hard pressed to find a negative that would dissuade me from purchasing athena all over again.

Integration to system provided by Athena folks that did not know the system. Athena has very little under standing of PT/OT and no  understanding of WC billing in PA.

I love the ability to customize my reports, letters and templates. I love the photo capture.

The layout of this software is terrible. Very confusing and it takes a lot of clicking to access any part of the patient’s chart.

The tickler system for follow up visits are subject to user errors and need constant review.

This software is sleek and beautiful. It has great ease of use for patients and myself and the office.

Poor functionality of Pharmacy. Major patient safety issues.

NO ONE told us and this document languished in some digital box. If we were a hundred person organization, I could pay someone to sit and manage the 20 or so boxes where they put communication.

The templates and text shortcuts were probably the best part of this software. The ability to add drop down menus and text boxes to your text shortcuts was extremely helpful for creating templates.

Clients can cancel appointments through the portal, which then notifies the clinician, but if a clinician cancels an appointment, again no notification is sent out to the client.

The support staff is amazing and very helpful. For me, that is the best part of Therapy Notes.

My overall experience with TherapyNotes has been great. They have done an amazing job creating this software.

I particularly love how the treatment objectives auto-populate into progress notes to keep you on track with monitoring and updating those.

It was relatively straightforward, great price, could do insurance billing for you, includes treatment planning, integrated CC processing.

If you have a problem, they spend hours blaming you. When that’s not the problem, they escalate and/or refer to the “development team.

They even have a telehealth platform integrated. The customer support is top notch, quick to respond, timely and efficient, helpful and always pleasant.

In February, when I was warned of a charge pending for lack of compliance, I called Therapy Notes. They then told me it WAS required.

I don't need the condescending ways that TherapyNotes literally PREVENTS YOU from, rather than cautions you about, doing certain notes out of order. Cautioning is a superb idea.

Intuitiveness and ease of use, reliability, and ongoing enhancement of features that fit my growing therapy practice needs.

I love the quality, organization and ease of use. They also have an amazing customer support team that are available around the clock to give support.

Overall great and cost-effective in the long-term.

M very happy with this software. I especially liked the customer service call during my free trial to help me learn about all of the features and assess if I needed support.

The  customer  service is  courteous and very patient and very  accessible. They gave me a free trial and is very  user friendly.

TherapyNotes is really intuitive and easy to learn. It has great built-in reminder features to make it simple to use from a clinical perspective.

The price is great as well and they are always helpful.

I chose this product for the value and the reputation for outstanding support.

Intuitive, Great Customer Service and Always Improving.

US Dollar

The athenaOne Suite which includes athenaCollector a revenue cycle management solution and athenaClinials an EHR (electronic health records) recently ranked #1 in 2023 Best in KLAS for athenaClinials Ambulatory EMR for 11-75 physicians and athenaIDX practice management. The suite provides cloud-based services for EHR, revenue cycle management, medical billing, patient engagement, care coordination, and population health management. In addition, the solution includes Epocrates another point-of-care mobile app.

Patients can utilize the patient portal to review history, pay bills, sign forms, and schedule appointments. Reminders can be delivered via phone, email, or text message; patients can even be alerted when test results are waiting in the patient portal.

athenahealth currently works with a network of more than 160,000 providers that utilize the user-friendly interface daily. The solution is set up so that even nontechnical staff will be able to navigate their way through the system with ease.

LongDescription

Patient Records Management

Meaningful Use Certified

Invoice History

Admissions Management

Practice Management

HIPAA Compliant

SMS Messaging

Charting

Policy Management

Patient Intake

Clinical Notes

ONC-ATCB Certified

Scheduling

Vaccine Management

Self Service Portal

Code & Charge Entry

EMR/EHR

Dunning Management

Claims Scrubbing

E-Prescribing

In-Patient Management

Voice Recognition

Out-Patient Management

Decision Support

Medical Billing

Physician Scheduling

Remote Treatment Planning

Physician Management

Coding Assistance

Billing & Invoicing

Accounting Integration

Compliance Tracking

Claims Management

Customizable Dashboard

Video Conferencing

Quotes/Estimates

Bed Management

Patient Scheduling

Appointment Scheduling

Inventory Management

Insurance Eligibility Verification

For Medical Purposes

Remittance Advice

Treatment Planning

Messaging

Patient Engagement

Immunization & Allergy Tracking

Medical History Records

Initial Assessments

For Mental/Behavioral Health

For Healthcare

Formulary Management

Healthcare Compliance

For Family Medicine

Medication Management

For Psychiatrists

Drug Reference Database

For Cardiologists

For Ophthalmologists

For Obstetrics & Gynecology

For Physical Therapy

For Podiatrists

For Primary Care

For Orthopedics

For Urgent Care

For Pain Management

For Substance Abuse Therapy

For Neurologists

For Urologists

Virtual Waiting Room

Multi-Location

Alerts/Notifications

Reminders

Appointment Management

Records Management

Multi-Provider Practice

Payment Collection

Case Management

Patient Management

Growth Charts

For Plastic Surgery Practices

Web-based Deployment

Windows 7

Windows Vista

Windows XP

Mac OS

Windows 10

Contact athenahealth for a customized pricing quote.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

athenaOne

In Person

Live Online

Webinars

Documentation

Videos

TherapyNotes is a cloud-based mental/behavioral health software system that includes electronic health records (EHR), a patient portal, patient scheduling and medical billing. The solution is suitable for practices of all sizes, including those with multiple locations or with providers who need access outside the office.


TherapyNotes provides access to several types of specialty note templates for various types of medical practices such as psychotherapy, psychiatry and behavioral health. Using TherapyNotes, medical professionals can create and customize treatment plans, progress notes, psychological evaluations, termination notes and more.


The solution also includes a billing module, which gives providers the ability to create statements and billing reports. The credit card processing module lets users enter/swipe cards directly into the system and save card information for future transactions. Users can create recurring appointments, set staff work schedules and send appointment reminders to the patients directly from the system.


TherapyNotes is an HIPAA-certified application and complies with PCI standards for data security. All data is stored in a fully encrypted SAS 70 Type II certified data centers.



Real-Time Analytics

Document Templates

Employee Management

Faculty/Staff Management

Electronic Payments

Status Tracking

Payment Processing

Claims Tracking

Online Forms

Document Storage

Activity Tracking

Progress Tracking

Referral Tracking

Task Scheduling

SSL Security

Electronic Signature

Confirmation/Reminders

Credit Card Processing

On Call Scheduling

Invoice Management

Claims Adjuster Management

Customer Database

Recurring Appointments

No-Show Tracking

Calendar Management

Paper-Based Claims

Data Import/Export

Assessment Management

Payor Management

Mobile Access

Compliance Management

Historical Reporting

Electronic Submission

Single Provider Practice

Inpatient/Residential

Role-Based Permissions

Client Portal

Real Time Notifications

Forms Management

Email Reminders

Handwriting Recognition

Workflow Management

File Sharing

Activity Dashboard

Co-Pay & Deductible Tracking

Calendar Sync

Customer Management

Electronic Claims

Audit Management

Real Time Reporting

Progress Reports

Monitoring

For Practice, Clinic, Hospital, Center, or Facility:
First clinician - $59/month
Additional clinicians - $30/month
Interns - $20/month

For Non-Profit US Organization: $25/month per clinician

14 cents each for electronic claims
14 cents each for text & phone reminders
Free email reminders

athenaOne vs TherapyNotes, LLC

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