CareCloud vs CounSol.com

RATING:

3.5

(106)

CareCloud has 106 reviews and a rating of 3.54 / 5 stars vs CounSol.com which has 848 reviews and a rating of 4.75 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.5 (106)
4.8 (848)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3 / 5
5 / 5
Customer Support
3.5 / 5
5 / 5
Functionality
3.5 / 5
4.5 / 5
Last Review Written
March 1, 2024
March 12, 2024
Pros/Cons
  • Pros

  • ITS VERY HELPFUL AND ACCURATE GIVES ME ALL THE INFO ON MY INQUIRIES.
  • I have read many of the reviews and wonder what experience these writers have had with EHR systems. My experience has been very positive from ease of use to cost.
  • Cons

  • The buy in from our therapists was very slow and their use of the system was sporadic. In addition, for our smaller practice CareCloud's cost was a difficult adjustment.
  • It's challenging to understand the simple charges, payments & insurance payments in the financials section.
Read all user reviews
  • Pros

  • I really enjoy it's user friendliness. I love that it can be easily accessed on your phone for notes and any other documentation.
  • I didn't need a lot of integrations in order to run a multi-person practice. I like the colorful icons and plainspeak tabs.
  • Cons

  • No need for notes or documents, just make an appointment and send in the bill. The calendar is very clunky and hard to use.
  • They also do have a tendency to feel confused about the many features available to them and some need a walk through in the beginning.
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Pricing Range
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$
$
$
$
$
Product Demo
Product Screenshot
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2 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos