About ChiroFusion

ChiroFusion is a cloud-based electronic health record (EHR) solution designed for chiropractors to manage key clinical activities such as scheduling, reporting and billing.

ChiroFusion offers integrated practice management features that allow practitioners to schedule and manage patient appointments, send appointment reminders to both doctors and patients, create reports and bill patients for medical services. Appointments can be booked, confirmed, rescheduled or canceled via an email or text message, allowing clinics to track daily bookings, no-shows and cancellations.

ChiroFusion allows clinics to create SOAP compliant notes, submit claims to insurance companies and process payments electronically. Medical documents and clinical records are automati...


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Supported Operating System(s):

Web browser (OS agnostic)

445 Reviews of ChiroFusion

Average User Ratings

Overall

4.69 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(332)

332

4 stars

(97)

97

3 stars

(10)

10

2 stars

(5)

5

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 445 results

December 2017

Dr. Chris from Advanced Spine Rehab Center

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2017

Overall great quality and always updating.

Pros

I love that it is cloud based and that I can access the software on any device. It also means that it is always being updated with new features to make practice easier. Any time I've had a question, the customer services has been fantastic about getting back to me the same day. Even when I submit a question at the end of the day, when they should be home, somebody usually replies back. Once the first visit is in, it's pretty easy to document each visit and enter appropriate charges.

Cons

It's a monthly cost forever. It's the same as paying for maintenance support in some of the other EHR software out there, but it's an expense that I will have forever. I'd like a few more statistical reports, but these are things that can be added in the future with the updates.

Response from ChiroFusion

Replied January 2018

Hi Dr. Chris! Thanks for your time in giving us such great feedback. Along with the several reports we already offer, we listen to all feedback from our clients and have many more on the way! One of the most invaluable aspects of being subscription based is that we take care of all the hassles of maintaining compliance, safely storing your data in the cloud and giving you full access to tons of new updates and features we release frequently. It's like have a car warranty that never expires and a car that always stays new! can't beat that ;)

November 2019

Terry from Calmare

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

November 2019

Nice EHR

The company seems pretty helpful and are better than most ehr company’s when it comes to training and ease of use.

Pros

The notes are really easy and that’s why I bought it and why we use it.

Cons

We haven’t used the billing side and I would like to if it had good tracking but frankly I’ve never even looked at it because I have a billing company.

Reasons for Choosing ChiroFusion

They talked to me on the phone and made the software work for my practice.

August 2020

Chris from Optimize chiropractic

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

August 2020

New user

Pros

The software is easy to use and the flow is smooth. Was using chirotouch but found it to be clunky and messy. To many screens had to be open at once. ChiroFusion is one scene that allows you to jump around smoothly.

Cons

There are a lot of Small things missing in drop down menus. It can be customized but that requires a lot of time from the user. BUT ChiroFusion has a page where you submit ideas of things the system is missing and they update the software if it’s a useful idea.

January 2018

Dean from Wilmington Chiropractic

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2018

Needs more refining, very inconsistent. Keep in mind, most of these reviews are new users.

Pros

Billing is integrated which saves a ton of money compared to other programs. Visually appealing. Built for chiropractors.

Cons

Quite a few here: * The schedule is very clunky feeling. Not the easiest to see what your week looks like. Doesn't allow for blocks for out of office etc. without making a fake patient which makes it more difficult to track stats. Adding a patient is also clunky. If a new patient calls, you go to the schedule, find a spot, add the new patient info, then it takes you to their file instead of the calendar where you then have to add the patient onto the time slot you originally clicked. * If you are not a subluxation based doc, you have to deal with the fact that it is all over the chart. I would prefer the ability to put "restrictions" or "Segmental dysfunction" or anything alse. * The chart flow is VERY inconsistent. Some pages require that you click save, others don't. When changing tabs, the program could easily auto save but it doesn't. * Requires constant maintenance to chrome just so it doesn't lose data from click to click. * Statements are a bit of a pain. It only allows you to print batches of 10 patients at a time. If you have a couple hundred patients, It would take a VERY long time. * Definitely takes more than 30 seconds per note.

Response from ChiroFusion

Replied January 2018

Hi Dean, Thank you for taking the time to provide us with your feedback. A quality experience for all of our clients is of utmost importance to us. The initial training we offer helps ensure a quick & easy acclimation to CF and most users are up and running in just a couple of weeks. We do see that you did not take advantage of the full training experience we offer & some of the challenges you are experiencing are simply attributed to a lack of understanding for the workflow of our system. Maintaining your browser updates is highly recommended for the security of any web browsing experience. Chrome is great because updates take just seconds. We are always open to feedback from our clients & do our best to incorporate a lot of what we receive into future updates. We strive to meet the needs for all styles of practice & providers that use our software. Thanks again Doc!

June 2020

Annie from Brennan Family Chiropractic

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Great software for new practice

Pros

I love Chirofusion! One thing that we were considering doing is outsourcing our billing, but since we’re a new practice and we don’t have a ton of extra income to hire someone to do that, we decided to do it ourselves with Chirofusion. It’s straightforward and fairly easy to use once you get the hang of it. The customer service is awesome and everyone is so friendly.

Cons

It would be nice to be able to add another doctor to the system without having to pay an extra $99/ month. I would have liked if the first tier of membership was 1-2 docs, next was 3-4, and so on.