ChiroTouch
About ChiroTouch
ChiroTouch Pricing
$159/month + a one time fee for installation, training & data conversion* *ChiroTouch Advanced started at $299/mo
Starting price:
$159.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for ChiroTouch
1 - 5 of 961 Reviews
John
2 - 10 employees
Used less than 2 years
OVERALL RATING:
5
Reviewed May 2021
Jumping in the paperless world of healthcare with Chirotouch
Michael
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Chirotouch is great! The customer support is fantastic!! It is an all inclusive practice software.
Quick chart notes, full service software.
PROSThe quick and easy chart notes are what I like the most. I went from a group practice that used Chirotouch, to a solo practice. I looked at a few other sotware alternatives, plus the one that came with the practice I bought, and still decided to buy Chirotouch for my office. I was able to do a data transfer from my old practice which made the implementation very easy.
CONSPrice is higher than most other softwares. After paying the monthly usage fee, the billing fee, and the cloud based backup, it is a lot of money to come up with monthly. I think thete should be discount packages when they are bundled together.
Vendor Response
Dr Trottier, Thank you so much for taking the time to offer your feedback. We are grateful for the consideration and aim to improve on our discount bundles coming soon. Thank you for the opportunity to serve your practice!
Replied January 2018
Bethany
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
ChiroTouch is comparative
I have been using ChiroTouch since 2016 (before that I used SmartCloud). There were many features in SmartCloud that were superior to ChiroTouch and visa versa. All in all, I like the software and have no difficulties using it.
PROSUser friendly. Easy to learn and understand.
CONSThe reports are complex and do not give you the specific information you need at times.
Reasons for switching to ChiroTouch
compliance requirements for medical records, etc.
Stephanie
Medical Practice, 1 employee
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
2
Reviewed April 2017
Plan for a large ongoing expense
The product seems to be comprehensive. It handles a lot of functions in my office - scheduling, managing patient ledgers, office flow. Inventory.
CONSOnce I purchased the software, I was bombarded with emails telling me to let them know when I went live. Little did I know that as soon as I clicked I was live, my initial training sessions ended. It was nice, as a new office to have low monthly payments to buy the software, but when the first year is over and the payments go up, the technical support goes away - as does your access to MyChirotouch so that I cannot log in and create new or update existing emails through the system, including patient visit reminders. I cannot access a user guide. I cannot even update or change the services I subscribe to or billing methods. I suppose the justification for the high cost of yearly support is so they can continue updating the system, but if you're a cash office as I am, this system is over qualified. Plus, it seems like I'm nickle and dimed to death as each additional service (online intake forms, patient reminders, backup etc) is an additional fee. I hate their intake form, the only service I like and use is the reminders, but I can't save any money subscribing to just one service because they are bundled. Having their backup service is probably useless without tech support. I did well without support for 2 years, then I moved my office to a new location. I'm having so much difficulty connecting my ipads so that I can use the apps, and because my static ip address changed, my patients can no longer use the online scheduling feature. I've called for help, and was told they are now only responsible for connecting one office computer to chirotouch. If customer rep was to help me with anything beyond that he "would be dinged because the calls are monitored." Customer service at its best, right there. I will need to pay for support for them to help me with these basic functions - unless I bring in my own local IT person, but we still won't be able to update online scheduling without access to mychirotouch.com. "Well, this is how we get paid" says rep. So, obviously, this is a company who has a culture of not taking care of the customer. $ to purchase + subscribed services won't go far with this company. Plan an additional $ /year to have full availability to basic features.
Ranae
Alternative Medicine, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
CT Is the Best
We have been with since 2016 and not looking back
PROSServer Based Chiro Touch is Awesome and the best
CONSReporting feature is a bit cumbersome and takes too long to load big reports
Reason for choosing ChiroTouch
CT was the best product on the market and it still is
Reasons for switching to ChiroTouch
VOS was shutting down and CT was the best option