--- title: "Doxy.me Software Reviews, Demo & Pricing - 2026" description: "Review of Doxy.me Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/ca/medical/doxy-me-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Telemedicine Software](https://www.softwareadvice.com/telemedicine/) / Doxy.me Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/)[Alternatives](https://www.softwareadvice.com/telemedicine/doxy-me-profile/alternatives/) # Doxy.me Review From $29/month Free version Free trial 3 plans Wondering if Doxy.me is right for your organization? Our Telemedicine Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Doxy.me 4.6 [(1226)](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/) FrontRunner 2026 Pricing Starting at $29.00 flat rate per month ### About Doxy.me Doxy.me is a telehealth platform that helps healthcare providers deliver secure, accessible virtual care. Built for solo practitioners, group practices, clinics, and health systems, doxy.me supports behavioral health, physical health, and other care settings. Providers and patients connect directly in their web browser, with no software downloads. Patients simply follow their provider’s Room link - no account required. A virtual Waiting Room helps providers manage patient arrivals and start appointments. Doxy.me combines video visits with tools that support care before, during, and after each session. The Premium plan include Scribe for automated clinical notes, screen sharing, group calls, custom branding, and clinical apps. Shared Rooms, patient transfers, and administrative controls help teams coordinate care and manage their clinic. Designed for healthcare, doxy.me supports HIPAA-compliant telehealth and includes a Business Associate Agreement (BAA) at no extra cost. A Free plan makes telehealth available without a subscription, while paid plans offer additional tools for documentation, patient engagement, and teamwork. Custom options support organizations with specific req... uirements. Our mission is to make telehealth simple and accessible, so providers can focus on care and more patients can connect with the support they need. Do you work for Doxy.me? [Manage this product listing](https://www.g2.com/products/doxy-me/claim_requests/new?auto=true) Wondering if Doxy.me is right for your organization? Our Telemedicine Software selection experts can help you in 15 minutes or less. ## Doxy.me User Interface ## Popular Doxy.me Alternatives Main Product Doxy.me 4.6 [(1227)](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.83Value for money - 4.53Customer support - 4.58Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(860)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.55Value for money - 4.48Customer support - 4.25Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Mend](https://www.softwareadvice.com/medical/mend-profile/) 4.6 [(920)](https://www.softwareadvice.com/medical/mend-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.51Value for money - 4.60Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/) 4.7 [(972)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.59Value for money - 4.74Customer support - 4.48Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Jane](https://www.softwareadvice.com/product/86099-Jane-App/) 4.8 [(538)](https://www.softwareadvice.com/product/86099-Jane-App/reviews/) Ratings Breakdown - 4.62Ease of use - 4.71Value for money - 4.82Customer support - 4.59Functionality Pricing Starting at $59.00 per month Get Price Alternative Product [DocVilla](https://www.softwareadvice.com/medical/docvilla-profile/) 5.0 [(75)](https://www.softwareadvice.com/medical/docvilla-profile/reviews/) Ratings Breakdown - 4.97Ease of use - 4.94Value for money - 4.96Customer support - 4.96Functionality Pricing Starting at $100.00 per month Get Price ## Doxy.me Pros and Cons We analyzed 1,226 verified reviews for Doxy.me to find out what actual users really think. Select to learn more Intuitive For All Users The platform is designed for simplicity, with a user-friendly interface that makes setup and navigation easy for both providers and clients. Even those with little technical experience find it straightforward to use without extra training. Enabling Client-Centered Care Doxy.me helps providers connect with clients easily, offering HIPAA-compliant, secure sessions that are accessible for all, including those with limited tech skills or mobility. Clients find it simple to join sessions from any device, making it easier to maintain care and support remotely. Affordable And Flexible Options Doxy.me offers a robust free version with essential features, making it accessible for small practices and those with limited budgets. Upgrades are affordable and can be used as needed, providing good value for both new and growing practices. Occasional Connectivity Disruptions Some users encounter unpredictable connection problems, such as dropped calls or difficulty joining sessions. These issues may require restarting the browser or device and can be frustrating for both providers and clients. Sensitive To Internet Strength Doxy.me requires a stable, high-speed internet connection for optimal performance. Users in rural or low-bandwidth areas often experience lag, dropped calls, or poor video quality, which can disrupt sessions. Inconsistent Video Performance Video calls can be affected by glitches, dropped connections, or unclear visuals, especially if users have camera or device issues. Audio and video may not always sync, and some users report difficulty maintaining a stable video feed. ## Doxy.me Pricing and Plans Doxy.me has three plans. Free is free. Premium is $29.00/mo billed monthly. Custom is custom-priced. Free versionFree trial Free $0.00 Free forever Basic, one-on-one video sessions. See patients online with everything you need to get started. Built for care, not technology, this experience lets you focus on your patient instead of setup, downloads, or managing software during a visit. … Free plan includes: - Breach Insurance - Browser Notifications - End-to-End Encryption - GDPR and PIPEDA/PHIPA Requirements - Meeting History - Meets HIPAA - No Patient Data Stored - Online Help Pages - Patient Queue - Secure Data Center - Unlimited Video Call Minutes and Sessions - User Community - Waiting Room - Text & Email Notifications - Admin Controls Premium $29.00 flat rate, per month Built for care, not just calls. Premium helps you do more than just connect with your patient. It gives you the tools to make each visit more engaging, shape how you deliver care, and keep everything connected as care evolves. Use Apps to document, assess, and collaborate in real time, bring others into the visit when needed, and move patients between providers without disruption. As your workflow becomes more dynamic, Premium gives you the flexibility and control to adapt - so your care stays smooth, consistent, and easy to manage, no matter if you’re working independently or as part of a team. … Premium plan includes: - All Free Plan Features + Text and Email Invites Sent via Doxy.Me - Audio Calls - Edit Waiting Room - File Transfer - Group Calling Screen Share - HD Video - On-Demand Chat Support - Payments - Photo Capture - Room Passcode - Scheduled Phone or Video Support - Text & Email Notifications Custom Contact doxy.me for pricing A flexible approach to telehealth, with pricing and contract options tailored to your needs. Work with our sales team to find the right setup for your providers, workflows, and scale - while keeping care simple to access for patients.… Custom plan includes: - All the Benefits of Clinic + Onboarding Team - Dedicated Customer Success Manager - Five Customized Teleconsent Forms - Free Support Staff Licenses - Group Discounts - Monthly Usage Report - Security Review - Single Sign-on Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Doxy.me pricing compare to alternatives? Doxy.me's starting price is $29.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Doxy.me4.6[(1,226)](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/) | $29.00 /mo | Available | Available | 4.8 | | [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/)4.4[(860)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) | $23.00 /user/mo | Available | Available | 4.5 | | [Mend](https://www.softwareadvice.com/medical/mend-profile/)4.6[(920)](https://www.softwareadvice.com/medical/mend-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.5 | | [TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/)4.7[(972)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/) | $69.00 /user/mo | Available | Available | 4.6 | | [Jane](https://www.softwareadvice.com/product/86099-Jane-App/)4.8[(538)](https://www.softwareadvice.com/product/86099-Jane-App/reviews/) | $59.00 /mo | Not available | Not available | 4.7 | Doxy.me4.6[(1,226)](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/) * * * Starting price $29.00 /mo Free trial Available Free version Available Value For Money 4.8 - [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/)4.4[(860)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) * * * Starting price $23.00 /user/mo Free trial Available Free version Available Value For Money 4.5 - [Mend](https://www.softwareadvice.com/medical/mend-profile/)4.6[(920)](https://www.softwareadvice.com/medical/mend-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.5 - [TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/)4.7[(972)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/) * * * Starting price $69.00 /user/mo Free trial Available Free version Available Value For Money 4.6 - [Jane](https://www.softwareadvice.com/product/86099-Jane-App/)4.8[(538)](https://www.softwareadvice.com/product/86099-Jane-App/reviews/) * * * Starting price $59.00 /mo Free trial Not available Free version Not available Value For Money 4.7 ## Doxy.me Features - Popular features found in Telemedicine Appointment Management Billing & Invoicing Charting Confirmations/Reminders E-Prescribing HIPAA Compliant Multi-Provider Practice Online Forms Payment Processing Practice Management Self Service Portal Video Conferencing - More features of Doxy.me Activity Dashboard Alerts/Notifications API Appointment Scheduling Chat/Messaging Compliance Management Customizable Branding Customizable Forms Document Management Electronic Payments Email Reminders File Sharing For Medical Purposes Generative AI HIPAA Compliance Live Chat Low Bandwidth Support Mobile Access Monitoring Multi-Location One-to-One Messaging Reminders Remote Treatment Planning Reporting & Statistics Telecommunications Third-Party Integrations Two-Way Audio & Video Virtual Waiting Room Workflow Management ## Doxy.me Integrations Cloudflare Integration rated undefined from -1 review Stripe Payments Integration rated undefined from -1 review eClinicalWorks Integration rated undefined from -1 review Okta Integration rated undefined from -1 review ## Doxy.me User Reviews ## Doxy.me customer ratings - Overall rating: 4.6/5 - Total reviews: 1,226 ### Rating distribution - 5 stars: 846 reviews (69%) - 4 stars: 307 reviews (25%) - 3 stars: 45 reviews (4%) - 2 stars: 15 reviews (1%) - 1 star: 13 reviews (1%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 4.8/5 - Customer support: 4.5/5 - Functionality: 4.6/5 --- ### Doxy.me makes my professional life much easier! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Mental Health Care - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Very good. I can access the website quickly when I am between clients. I do not have to have second thoughts about whether I will be able to connect with the client. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros That it's reliable and will allow me to use my biolateral music to aide in the healing process. All the features it has. #### Cons I like everything about it -- mainly that it's HIPPA compliant and secure. I can't answer this question the way you want! --- ### Excellent product for solo private practice - Overall rating: 5/5 - Reviewer: Shea G. - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall doxy.me has been wonderful to use. They're still my top choice as a telehealth counselor, between the security they provide, their cost, and the sheer quality of their product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Doxy.me is an AMAZING product with features that put it at the front of the field. I'm able to create a stable link for patient use, preview my camera/mic/sound, see when patients log in for session, and start session, all from one screen. They've recently implemented options for billing and payments, as well. With various plans doxy.me creates amazing options for the price, and their customer service is responsive and helpful if you encounter any bugs. If you've ever used any other telehealth video platform there's almost no learning curve transitioning to doxy.me. #### Cons It would be helpful if there were an automated email of some sort sent to providers who use doxy when they're down, or expect to be down. I recommend having a stable second option you can quickly send patients as needed. Doxy isn't down often, but when it is, it's usually a surprise. --- ### Simplicity and HIPPA compliant - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: Self-Employed - Product usage: 3-5 years · weekly - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ive enjoyed using it but I am unable to use it consistenly (with all clients) because of the tech issues mentioned above. Not worth paying for but the free version is good enough for certain purposes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros HIPPA compliance. Ease of logging in for clients and provider. Having your own provider URL (no portal creation necessary for clients). Simplicity of the interface. #### Cons High cost to purchase additional features like screen sharing. Often has an echo when clients speak. Poor connections, cutting out, freezing, needing to restart calls to help mitigate that. --- ### Love new features! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Mental Health Care - Company size: Self-Employed - Product usage: 3-5 years · weekly - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love using it. The quality is great, it's reliable, and I don't have to worry about staying connected. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how the camera will shut down instead of lagging when connection is poor. Wonderful idea! I don't worry about losing important details just because I am having technical issues. #### Cons There's nothing I don't like. I use doxy.me as a backup for the companies that want me to use other sites. --- ### Doxy.me is easy to use, affordable, and reliable. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered I have been using Doxy.Me since it launched in 2013. I began searching for HIPAA comliant formats that were easy to be utilized by the patients, gave them the link in an email or text. Doxy.me hit all the parameters I was looking for. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like Doxy.Me for its simplicity for my patients. There is no learning curve either for clinicians or patients. #### Cons The only con is the cost of paid subscription, however it's cheaper than most. However, I did use the Clinic version for several months while I was in private practice. It was worth the peace of mind. --- ### Very good site for a small therapy business. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Mental Health Care - Company size: Self-Employed - Product usage: 1-3 years · monthly - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Very positive experience. It looks very professional. Love the waiting room, and the fact that it is free. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use. You can have your practice name as part of the link to log in. Keeps track of sessions and time spent in each. #### Cons Connection sometimes fail if client is not using a laptop and/or reliable internet connection. Sometimes it freezes. --- ### Doxy.me and Surviving the Pandemic - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: 3-5 years · weekly - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered The company has been so great to work with. The folks who started out with my organization in the beginning during the pandemic were incredibly caring and attentive. That relationship has continued to this day. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This product is easy to use and within 2 weeks I was able to learn how to use it myself and create content to educate my entire health center and get us up and attending to patients during the pandemic. #### Cons At first when the camera or microphone didn't work, I had no idea why and had to learn how to troubleshoot things like that, but this is part of all platforms. --- ### A tremendous help to my psychology practice - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: 1-3 years · weekly - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Doxy.me is extremely helpful, useful, convenient and safe. It respects and insures my patients' privacy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Doxy.me platform performs reliably and conveniently. Its operation is clearly described and easy to use by me and by my patients. #### Cons I am generally impressed by the software and its operational efficiency. I can't really say that I have any significant criticisms. --- ### Doxy .ME Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Positive. I used this to start my telehealth practice and save a lot of money over paying for integrated EHRs or Zoom Workplace with BAA. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Free and HIPAA-compliant, thisis ideal for starting telehealth practice. It was easy to have the same link and waiting room. #### Cons Felt out-dated in appearance/layout. No screen recording/sharing when I was using it a few years ago. --- ### Free telehealth video platform - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was a really great way to start in HIPAA compliant telehealth #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I love that it was free, there was no downloads required, and that I had a waiting room #### Cons Sometimes it could be a little bit clunky to use, and you couldn’t schedule directly within it --- Showing 1 - 10 of 1226 Reviews [See All Reviews](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/) ## Doxy.me Popular Comparisons [Carepatron vs Doxy.me](https://www.softwareadvice.com/medical/care-patron-profile/vs/doxy-me/)[Mend vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/mend/)[TherapyNotes, LLC vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/therapynotes/)[Jane vs Doxy.me](https://www.softwareadvice.com/compare/85649-doxy-me/vs/86099-Jane-App/)[DocVilla vs Doxy.me](https://www.softwareadvice.com/medical/docvilla-profile/vs/doxy-me/)[Tebra vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/kareo/)[Teladoc Health vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/teladoc/)[athenaOne vs Doxy.me](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/doxy-me/)[Zanda Health vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/power-diary/)[Healthie vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/healthie/)[SimplePractice vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/simplepractice/)[CharmHealth vs Doxy.me](https://www.softwareadvice.com/medical/charmehr-profile/vs/doxy-me/)[TheraNest vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/theranest/)[CureMD vs Doxy.me](https://www.softwareadvice.com/mental-health/curemd-profile/vs/doxy-me/) [Compare All Alternatives](https://www.softwareadvice.com/telemedicine/doxy-me-profile/alternatives/) ## Other Top Recommended Telemedicine Software [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (153) Recently recommended **15** times [ModMed gGastro](https://www.softwareadvice.com/medical/gmed-profile/) **4.1** (20) Recently recommended **13** times [Ambiki](https://www.softwareadvice.com/product/527905-Ambiki/) **4.9** (14) Recently recommended **13** times [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (916) Recently recommended **12** times Stuck Between Options? 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