DuxWare
About DuxWare
DuxWare Pricing
Contact DuxWare for pricing details.
Starting price:
$150.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for DuxWare
1 - 5 of 75 Reviews
Sandy
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
great company
Always received help with any questions asked in a timely manner and everyone I spoke with was friendly and courteous, they are always felt like family members. We have been with them for many years!
PROSThe software was easy to learn and Medical Practice was always there to help with any of our questions
CONSthere was nothing I did not like about the program
Mario
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
This One is Different
Its easy to navigate and the support staff is AMAZINGLY KNOWLEDGEABLE in their own product. I left Athena Health to get back in control of my data and finances.
PROSThe support staff is available for all my questions. Everyone in the office knows how to help me and if I have a request they are very receptive to those requests.
Vendor Response
Thanks for the review Mario. We are so happy to have you are back with us!
Replied January 2017
Mollie
Used free trial
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed November 2015
Very Accomidating!
Our pediatric medical company uses DuxWare for scheduling, appointment reminders and billing purposes (just to name a few). Every month DuxWare continues to evolve and update their software to fit the needs of its clientele based on our input and requests. The staff really cares about our opinions. They are always there to help train or instruct us as needed on proper usage, efficacy, and new updates. They always respond and follow up promptly to resolve any issues that may arise. DuxWare looked at our company and its many needs as a whole then determined a plan to incorporate several functions under the care of their one product. I have been incredibly impressed with how quick and knowledgeable their staff has been in integrating their software to accommodate the changes from ICD-9 to ICD-10. I am so grateful for DuxWare ! Their continuous efforts and dedication allow for our 16 clinics to run smoothly and efficiently, allowing us to give our patients the complete focus and care they deserve.
Vendor Response
Mollie we appreciate your honest review of DuxWare. Providing relevant tools for practices both large and small is our job. The high level of support you receive when you call us is our goal and we strive to achieve that every day.
Replied November 2015
Lucille
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2017
duxware review
My experiences with support have been very good. The employees are friendly and helpful. It feels like I'm talking to a co-worker. (Especially Lisa)
PROSease of use
CONSThe patient statements do not offset a debit when there is a credit on another date of service.
Vendor Response
Thanks so much for the review. We are always happy to help in anyway we can! Give our support team a call about your statement questions. I bet we can help!
Replied May 2017
Kayron
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
User friendly
Excellent
PROSThe ability to get around quickly and the ease of the applications.
CONSThe reporting tool. I do think training would help the people that need the reports.
Reason for choosing DuxWare
User friendly, Doctor familiar with produce
