Excellent, comfort and speed of technology extends to the doctor's office.

It is difficult to get them to do anything in a timely manner.

I do not have much to say as a pro. The system was promised to have many valued featured however they are all at additional cost.

As a physician, if I treat my clients as badly as this company has treated my company over the years, I would expect to either have no clients or many lawsuits.

There is an odd quirk in the system intended to add versatility that can cause problems if you change your CPTs or add modifiers.

While customer service was never a strong suit (still is not - may be even worse now), it was user-friendly for the most part.

We have been using Emds for 6 years and have regretted the move ever since day 1. They lie to you to get you on board and the hidden costs are ridiculous.

In particular...when e-prescribing stopped working and I reported the error and situation to the tech team...I was told to update our computers.

I've used several Practice Management systems in the last 10 years and E-mds is the one I recommend to inquiring practices because of it's comprehensiveness and ease of use.

We purchased the software but had to wait over a month to get in the training class. While in  Austin, we verbally explained that it was not what we thought it was and too difficult for our staff.

We have finally decided to move away from emds. If you sign on with them, you too will regret it.

The software was easy to learn and easy to use. It also wasn't hard to teach a knew employee how to use it either.

In 2011 when we first purchased the software it was an amazing piece of software that fit the needs of our small clinic.

I don't ever remeber having to ever calling tech support because it was so user friendly.

Flawed,buggy, updates made a once great software unusable. Non-existant support made it unfixable.

Poor implementation, terrible customer support and even worse are hidden fees.

Then I requested a refund, which was denied because it was past the time frame.

Their customer service has to be one of the worst in the industry. You have to submit a ticket and it usually takes 2-3 weeks to get a reply.

Since the eMD's takeover, that part of the system is a complete shit show and I absolutely beg anyone NOT to sign up for this portion of the system.

It's quick and easy and I don't have to talk to anyone on the phone. I  also really like that I can see my own lab test results and that I have access to all my vaccinations.

EMDs is chalked full of errors, moves in a cogwheel fashion. I spend a substantial amount of time staring at me screen waiting for system to respond.

The charting involved a lot of clicking...but ultimately it produced a very high quality note and performed all of the functions a small clinic would hope for from an emr.

Cpt codes stopped loading...old templates no longer worked and were progressively harder to build.

The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

US Dollar

As one of the most mature and reliable EHR and Practice Management solutions on the market today, CGM eMDs (formerly known as e-MDs) has a successful track record that spans more than 15 years. This physician-founded, physician-run company focuses on developing extremely effective, user-friendly applications that help practices optimize patient care, while improving practice performance and profitability.


CGM eMDs was designed to help practices better manage complex tasks related to patient care and billing, offering an intuitive, easy-to-use, and fully integrated suite of applications that improve practice efficiency. With this solution, doctors and administrative staff alike have complete visibility into the practice, from patient care and engagement to scheduling, charting, revenue cycle management, and more.


CGM eMDs provides comprehensive clinical content right out of the box, with an extensive library of templates that encompass almost all primary care, as well as a variety of other specialties. These templates can be adjusted quickly and easily with no programming expertise required and easily match the unique workflows of almost any specialty, from OB/GYN to cardiology, dermatology, podiatry, internal medicine, and much more. 


These templates and the EHR, in particular, were designed to provide best practices/Meaningful Use guidance throughout the patient encounter. CGM eMDs also offers nMotion for iPad, a powerful, Meaningful Use-ready mobile application. e-MDs Bill is equally robust, providing a feature-rich Practice Management system. There are additional tools for scheduling, document management, ePrescribing, and much more, including the eMDs Patient Portal. 


Current eMDs clients range from rural health clinics and solo practice to enterprise-level group practices with dozens of affiliated physicians. This system can be used by any practice seeking a proven, award-winning solution.



LongDescription

Treatment Planning

Patient Records Management

Meaningful Use Certified

Status Tracking

Practice Management

Order Entry

HIPAA Compliant

Charting

Waiting Time Tracking

Invoice Management

Patient Flow Management

ONC-ATCB Certified

Scheduling

Self Service Portal

EMR/EHR

Dashboard Creation

Historical Reporting

E-Prescribing

Handwriting Recognition

Voice Recognition

Activity Dashboard

Medical Billing

Image Management

Coding Assistance

Billing & Invoicing

Progress Notes

Compliance Tracking

Claims Management

Third-Party Integrations

Appointment Scheduling

For Family Medicine

Drug Reference Database

Medication Management

For Cardiologists

For Dermatologists

Confirmation/Reminders

Mac OS

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

CGM eMDs

In Person

Live Online

Webinars

Documentation

Videos

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



Employee Management

Purchase Order Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Real-time Scheduling

Booth Rental Management

Fitness Plan

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

SMS Messaging

For Salons and Spas

Referral Tracking

Contract/License Management

Task Scheduling

Financial Management

Secure Login

Client Database

Group Scheduling

Reservations Management

Online Registration

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Customer Accounts

Customer Database

Recurring Appointments

Gift Card Management

Class Scheduling

Payroll & Commissions

Calendar Management

Room Booking

Costume Management

eCommerce Management

Template Management

Data Import/Export

Promotions Management

Assessment Management

Email Templates

Multi-Location

Booking Notes

Self Check-in/Check-out

Student Management

Booking Management

Email Marketing

Rate Management

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Capacity Management

Membership Renewals

Membership Management

Resource Scheduling

Credit Card Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Email Reminders

Email Management

Website Integration

Alerts/Notifications

Online Booking

Client Profiles

Reminders

Time & Expense Tracking

Class Management

Group Reservations

Automated Scheduling

Event Management

Customizable Templates

Visitor Management

Calendar Sync

Mobile App

Team Management

Event Calendar

Website Management

Real Time Reporting

Member Types

Activities Booking

Commission Management

Facility Scheduling

For Physical Therapy

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

CGM eMDs vs Mindbody

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