EpicCare Software


 

Epic Systems’ EpicCare is an electronic medical recording (EMR) solution for large hospitals and healthcare systems, certified for Meaningful Use Stages 1 and 2. EpicCare is developed, implemented and supported by an in-house team. Modules include dashboards that combine and display clinical and financial metrics as well as customizable templates.

EpicCare also provides a patient portal and e-prescribing features as part of Meaningful Use Stage 2 requirements. The tool also supports telemedicine options that allow doctors to communicate with patients via a video platform and offers mobile and tablet functionality. EpicCare MyChart allows patients to view medical information, message doctors, schedule appointments and manage medical history via a personalized portal.

With EpicCare, clinics can streamline their workflows using personalized screens, dashboards and specialty applications. The application's finance module allows clinics to track payments, bills and invoices. EpicCare is a mobile-ready solution, allowing both doctors and patients to access information on their Apple devices.

 

EpicCare - Patient record
 
  • EpicCare - Patient record
    Patient record
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

110 Reviews of EpicCare

 

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Software Advice Reviews (72)
More Reviews (38)

Showing 1-20 of 72

Jacob from Jacob M Silverstone DPM INC
Specialty: Podiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Hospital based EHR

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Customization; lay out and templates are tailor fitted, the charting is clear and patient tracking is easy.

Cons

You need to be very well versed on the ins and out to customize it, the challenges are really on usability- not an easy system to learn.

Review Source
 
 

Tania from Associates in Pediatric and Adolescent Medicine
Specialty: Pediatrics
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Fantastic software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This system was very easy to navigate. I never had a problem finding images or lab results. The images were always clear and all uploaded files were clear.

Cons

It is a little difficult to learn at the beginning; however, the user will learn its way around the software and would love this software.

Review Source
 
 

Alexis from MemorialCare
Specialty: Urgent care
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

Intuitive Software

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

I loved all the different features there were and how many different aspects there were to customize your EPIC sign in to your liking. I loved the custom tool bar and the different drop downs that I can pin in the order I liked as well. As a part of a younger generation, I feel as though there wasnt a big learning curve at all.

Cons

I personally did not have any problems or any cons for this software. Everything was easy to use for me.

Review Source
 
 

Audrey from Pediatrics
Specialty: Pediatrics
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Epic Fail

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Why does it take weeks and weeks of training by “red-shirts” and we still don’t know what we’re doing?
VERY user unfriendly. I would never recommend this.

Pros

Accessing outside records

Cons

Too busy...like an unmedicated ADHD child.
Not user friendly
Not intuitive
Too many ways to perform one task
Half the time the trainers don’t know what they are doing
Too many updates
This program slows down my patient interaction
Honestly I could go on and on and truly believe this is an over hyped emr

Review Source
 
 

Matthew from Mattgameworld
Specialty: Other specialty
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Decent software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

It was really easy to teach the guys over CareCorp how the system works. It's fast to move to a menu.

Cons

The UI was bit of confusing for the guys at CareCorp to learn. The text was small and took forever to make them big.

Review Source
 
 

Ana from Software Development & Design
Specialty: Community health center / FQHC
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2018

September 2018

Customer support really needs to improve

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

The functionality is good on this product. System rarely goes down. The software can be customized to meet most of our needs.

Cons

The support is really poor. I am a consultant with several EPIC clinics and have been trying to get support to understand how to send secure messages to multiple patients (bulk messages). EPIC has failed to provide this information in spite of multiple requests from me and my clients.

Review Source
 
 

Wayne from The Permanente Medical Group
Specialty: Hospital
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2018

September 2018

A robust, non-intuitive system that requires a big learning curve

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

It would be nice if EPIC had more simplified workflows and cleaned up the appearance of the screens. It would also be nice if EPIC could allow the user to customize the screen appearanc (currently, there is a feature that allows only very limited customization of the screen layout.

Pros

Depending on the features that are activated, it can be a robust EHR system. It can handle workflows of many types, including outpatient visits, procedures, and hospital workflows.

Cons

It can be difficult to use, even with many years of experience using it. The screen is way too busy with buttons, tabs, active links and data all over the place. There are too many hidden features to remember, and the workflow is often very clunky, requiring multiple mouse clicks and jumps to multiple screens (with delays between loaded screens). The screen includes a multitude of features and buttons/tabs that I never use (are to be used by other disciplines such as discharge planners), making it seem like a one-size-fits-all screen.

Review Source
 
 

Alex from Ummc sod
Specialty: Dentistry
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Epic was a great program in functionality overall

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Lots of diverse features and overall a surplus of features. We switched to epic care this year and have been pleased overall

Cons

Hard to learn to use at first. It took several weeks for us to learn all of the features and the steps to use everything

Review Source
 
 

Radhika from Care2Cure Physical Therapy
Specialty: Hospital
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2018

September 2018

a physical therapy inpatient user

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It interconnects well with multiple disciplines in a big hospital environment including physicians , nurses and rehab staff.

Cons

It is very time consuming to write physical therapy notes and not much room for free writing and comments.

Review Source
 
 

Rahael from OT Kidz
Specialty: Pediatrics
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

Epic review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love this program for its versatility in use for different disciplines. Used by nurses, doctors, and therapists alike.

Cons

This program does take a lot of learning and skill to use. It is best used once full training, which is necessary, is provided.

Review Source
 
 

Kenneth from Medical Practice
Specialty: Billing services
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Excellent Value For Our Organization

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

EpicCare really helped us when we needed it most. When you need comprehensive, value driven organization this is the best!

Cons

Our team had some difficulty onboarding but this was quickly resolved with their excellent tech support team!

Review Source
 
 

Mary from FixleyHealthcare Consulting
Specialty: Pediatrics
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2018

August 2018

Flexible Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is truly a great product and the customization is unlimited. I have worked with this software in several healthcare setting and was amazed how customized it was to the specific entity.

Pros

The programs were easy to use and the ability to integrate voice technology to make documentation easier

Cons

It took a while to learn but once you did, it had a tremendous power as a documentation system. I found it difficult to organize the miscellaneous records at times and especially in a large organization, it was difficult to find scanned documents.

Review Source
 
 

DOROTHY from The Family Foot Care Group
Specialty: Podiatry
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

August 2018

August 2018

VERY TIME CONSUMING

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is generally for government gathering of private information and healthcare statistics.There's so much time consumed by clicking in forwarding and pushing buttons that Patient care is compromised.

Pros

There is a great deal of information available in access to other hospital departmentsCan be carried outOnce you have masteredThe kinks in the system.

Cons

There is little benefit to patient care because time in front of the computerIs unusuallyDemanding.This is ideally suited for Government gathering of informationIn public health data.Is not primarily For improve patient care in fact the opposite occurs.

Review Source
 
 

Mallory from Mallory Griffith, MA CCC-SLP
Specialty: Speech therapy
Number of employees: 1 employee Employees number: 1 employee

July 2018

July 2018

Great product for medical charting!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I would love to use this program again! I wish my current setting used it.

Pros

I used this product for two years at a hospital setting. This product was great because it held provider accountable for finishing their notes prior to billing. It also allowed the option to create templates which can speed up the process of charting. This product is used across several hospital settings, so it was easy to share information with other providers. Seemed to be conducive to different types of providers as well.

Cons

Not a lot of complaints of this software. It does look a bit dated. I was not responsible for payment or accessing customer support, so I can't speak to those components.

Review Source
 
 

Danit from Balance & Concussion Therapy Center
Specialty: Physical therapy / rehab
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

July 2018

July 2018

Epic? No, but still pretty good to use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Great interdisciplinary system - gives phone numbers for other providers, lets you know if someone else is using the patient's chart when you want to use it and gives you info so you can contact the person - nice to have the whole patient record in one place

Cons

there is a lot of redundancy, at least in the department that i'm in - we have to enter dx codes every time we see the patient even if we see them weekly for the same service.

Review Source
 
 

MH from KP
Specialty: Other specialty
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

Limited functionality

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It is good for managing the revenue cycle of due, co-pays, co-payer information and tracking the bills.

Cons

It is not as competitive in the market as other products. Behind the curve in catching up with the market needs and not pro-active.

Review Source
 
 

Christopher from IBM
Specialty: Radiology / imaging
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

Epic System for Hospital

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

We used the system epic in our hospital and it was used for all departments. It was easy to train new employees and could track insurance and each visit on the system.

Cons

There weren't a lot of cons using this EMR system, it was great for the hospital. The one thing it lacked in was the slow customer service when issues did arise.

Review Source
 
 

Taylor from Family First Health
Specialty: Family medicine
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

LPN at outpatient site

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is easy to view and compare lab results from past and present. Also, care through other facilities can be loaded to all be contained in one place.

Cons

Can be difficult to search for patients if they have hyphenated names, as your entry needs to be very precise to pull up the correct person.

Review Source
 
 

Tiffany from Southwest kidney institute
Specialty: Nephrology
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

EpicCare is great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love the accessability ! This program is used all througout the clinics and hospitals and its so easy and convienent, perfectly effecient!

Cons

No cons for me, I absolutely love this program. We have been using it for years and its still great!

Review Source
 
 

Tina from COPE Center for Colorectal and Pelvic Health
Specialty: Hospital
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

Not good for therapy notes

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Easy to see all nursing and physician notes in one place. Easy to use "quick" summary toolbar on the R side of the screen saving valuable chart reviewing time.

Cons

Not therapy friendly for outpatient. Inpatient is better. Outpatient documentation is formatted all over the place and it takes me 45 minutes to do an eval note. You have to come up with your own "smart phrases or templates", which makes it easier once done, but this takes a lot of time too

Review Source
 
 
 
Showing 1-20 of 38

Kyle from Brigham and Women's Hospital
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2018

December 2018

Possibilities are unlimited

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using EpicCare EMR for over 2 years not and there isn't much bad i can say about it. Compared to most other EMR software out there it is far ahead of its competition. It's simplistic yet versatile design has made everyday challenges much easier for both healthcare employees and its patients.

Pros

Epic is extremely versatile in its ability to provide a lot of functions to its users in the healthcare settings. With its new updates setting up orders for patients have never been easier. From medication reconciliation to appointment scheduling to its organization of encounters and medical history, there isn't much epic cannot due.

Cons

Customer support/service is not very receptive to user friendly changes that are requested when it comes to simple tasks that could be made easier by the input of a button or checkbox in certain areas.

Downtime for service is can also be problematic if it needs to be performed during work hours which has happened a few times.

Review Source: Capterra
 

Heather from Hospital
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Generational program

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

It has been a great system to bring the organization together. The access to see outside medical records, office visits, Ed visits and other testing is helpful in treating the patient as a whole.

Pros

The ease of maneuvering throughout the system. With little education the program was self explanatory. When working in the hospital the different aspects, like the banner help to quickly analyze the patient at hand.

Cons

Certain features throughout different organizations allow for a very general physical assessment. The option available is no change or normal. Example: a person’s normal HR could be a-fib but the option to chose regularly irregular would be considered the normal for the patient. What is needed for any change would be to document the actual sound. Also the charting by exception makes it difficult for other disciplines to know what is really going on.

Review Source: Capterra
 


November 2018

November 2018

Best EMR and Healthcare Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

EPIC is the best EMR software I have used and switching to EPIC helped bring out clinic to the next level.

Pros

EPIC made it possible for us to join other large healthcare systems and access records from other clinics, boosting the clinic's efficiency allowing us to better serve patients. The scheduling and charting features were superior to other healthcare software.

Cons

It took a full day to train to use it properly but the training is incredibly helpful.

Review Source: Capterra
 


October 2018

October 2018

Epic review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Overall- I think it helps me deliver safe care to my patients. This platform allows me to accurately chart and organize my day to best serve the population in my hospital.

Pros

It allows for safe medication administration- links the drug info. right there with the medication and allows for user friendly charting. Plenty of flowsheets to chose from. Information that isn't helpful can be completed or hidden. Integrates with our devices to pull in vital signs and information about the patient. Also allows for communication between the interdisciplinary team connecting each other through messaging and allowing for contact information. There are a few ways to get to the same spot and I find the navigators are helpful.

Cons

Some charting/flowsheets are a bit redundant. Also, sometimes when flowsheets or sections of charting are hidden- it can be hard to find specifically where to reactivate it. I think it takes a while to get the right custom EPIC for your institution in place so there are tons of upgrades and learning curves with new versions.

Review Source: Capterra
 


October 2018

October 2018

Soon, it will diagnose patients for you

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Epic has one of the best EMR solutions on the market. It integrates well, with various authentication systems, has superb patient portals (usually entitled "MyChart") and has a great on-site support staff at launch. For people who learned medicine the "old" way using Latin-based terms like "NPO" and "PRN" this software is fantastic as it quickly converts it into "layman" language when documenting an encounter. This makes for a compelling tool when outputting medical records for patients, and the patient summary is fantastic post-encounter. It has a few bugs, like auto-replying to messages to a care team telling the patient to refill a prescription using the app or online patient portal when the portal says "this prescription cannot be refilled," and that message is usually not delivered to the care team for review. There are several idiosyncrasies that the less-technical provider will not understand, but as a holistic EMR, Epic makes a great tool that simplifies the encounter process from intake to discharge for all levels of the care team.

Pros

Work with Latin-based terminology and quick codes or standard non-Latin wording

Cons

Very difficult to port to it from another EMR or to leave it.

Review Source: Capterra
 

CARL from NCH Medical Group
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

EPIC review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is an efficient EMR that allows some communication between different health systems. However, the phone app and IPAD app are rudimentary and need improvements to make them useful.

Pros

It has an excellent portal for patients to correspond with physicians, as well as obtain their lab results and make appointments.

Cons

It is not always organized in the most logical way. The different key buttons show up in different places, depending on what screen you are using. There is no way to notify a patient you are out of the office.

Review Source: Capterra
 


October 2018

October 2018

Amazing EMR with incredible functionality, if you know where to look

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Epic is intense--it can house nearly any data point you want to throw at it. The capacity of information in the charts is wonderful. The best feature, I think, is the depth of the "dot phrases," they cut your note taking time into a fraction. The customer support is wonderful, quick, helpful and efficient. We are big proponents for Epic and the pros certainly outweigh the cons.

Cons

Epic is a great tool but it's not always easy find what you're looking for--you need to be in the right "context" and working through the chart in a specific way to find certain things.

Review Source: Capterra
 


October 2018

October 2018

Epic EMR Review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Overall, my favorite EMR system. I have no complaints about it and everyone loves it.

Pros

I LOVE Epic. In fact, everyone in my hospital loves Epic and we are actually shifting towards this system very soon. The reason is because there's less unnecessary clicking. Doctors HATE clicking. When you are in clinic with a patient, you want to write a note as quickly as you can because the focus is on the patient, not the computer. Epic minimizes that by organizing everything in a logical order (the tabs are great), and making the note itself like a "Word" document where you can free-text. Prescribing is a breeze and the tech support is excellent.

Cons

Some functions can be difficult to find and training takes two days at our hospital.

Review Source: Capterra
 

Julia from NorthShore University HealthSystem
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

EPIC user

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Overall, I am happy with EPIC. It made my life much easier then when I had to deal with the paper charts.

Pros

The organization I work at was one of the first organizations that started using EPIC when It became available. The best part of EPIC is that one can easily find all necessary information about a patient. Everything is there, labs, radiology reports, medical professionals notes, immunizations, referrals, etc. EPIC is easy to navigate, once one learns the navigation process and EPIC features.

Cons

There are too many features to remember. Many features and short cuts are hidden and almost impossible to find. When EPIC upgrades come, some of the upgrades are totally useless and unnecessary, like for examples, enhanced colors and little icons. Sometimes there are too many steps and clicks to get form point A to point B.

Review Source: Capterra
 

Jacqueline from WellBeingMD
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Way Too Many Features

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I am no longer an active user of EpicCare EMR, but overall, the few weeks that I had training on it prior to launch, I was not a fan.

Pros

The best feature of this EMR is the widespread availability of records for patients across the country and across many providers.

Cons

When you are opening a new chart, there is far too much on the screen at once and the clutter on the screen makes using it for the first time difficult for users.

Review Source: Capterra
 


September 2018

September 2018

Oh so easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Being both a builder and a user of several ehrs I do believe that this product is is very user-friendly. I am in a nurse informaticist. And the features and functionality available truly help arcare providers be able to care for and document the care they give.

Cons

I do believe there are several kinds and maybe it's just with what has happened within our organization but there is an ability to have too many variations in documentation which leads to discrepancy. Additionally from what I understand from the AC and am there is not a good way to search for these discrepancies in the system once they are built. The AC and am's that are sent to support future go lives as in our instance where we added on 14 new hospitals they did not have the level of experience to support our organization.

Review Source: Capterra
 

Mary from Verve-Health
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Too many updates

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy access to sign on, easy to check patient medications.

Cons

Ever time you get to understanding the system, there is an update that changes everything. So, then you have to learn to do a different way. By the time you get that down, there is a new update that changes it.

Review Source: Capterra
 

Alex from Arizona College of Nursing
Number of employees: 1 employee Employees number: 1 employee

August 2018

August 2018

Epic EMR review!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall, Epic is the best EMR I've use to date and would love to see it used in more hospital settings.

Pros

I have seen both the business and user side of Epic. As a CNA, and nursing student, I have been using Epic for sometime. I love it. As someone who has also used other EMR services, I can say with confidence that Epic Systems is by far the easiest and most customizable. It does take time to navigate, but all EMR services do. Epic has great support, its easy to use, and has great customizable ability.

Cons

EpicCare EMR is pricey. A lot of hospitals don't use Epic for that exact reason. However, it is well worth the price.

Review Source: Capterra
 

Kayla from Kettering Health Network

July 2018

July 2018

Overall, wonderful. Some improvements to be made but they are constantly improving for the customer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of navigation between functions and the multiple ways to perform functions which allow for us to determine the best way for you

Cons

no true complaints that are devastating or frustrating with the software. minor complaints that could maybe be considered petty

Review Source: Capterra
 

Tamieka from Cincinnati Health Department
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

EPIC is one of the most popular EMR systems in Cincinnati.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support
Pros

EPIC is the system that the majority of hospitals and healthcare facilities use in our city. This is EXTREMELY beneficial because when we have patients that go to more than one site, the other site can access the patient's medical history and receive very important information. The electronic system allows for providers to communicate with each other without actually being on the phone or in person, and it allows for the providers to access records from multiple sites. This is very important for our organization because our providers serve patients at multiple locations.

Cons

This system has made communication easier for administration, providers, and other healthcare professionals so I have no complaints about EPIC.

Review Source: Capterra
 

Aaron from HonorHealth

July 2018

July 2018

Epic was very easy in terms of functionality and overall use in regards to the system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall functionality and use it easy and it provided a great experience in regards to charting and documentation

Pros

It was very easy to learn how to use. Not a steep learning curve. The flowsheets are easy to use and provide easy charting functionality. Overall this is the best EMR that i have used.

Cons

It takes a while for it to get tailored to the specific facility that you are in. When they first install it it is not specific to the facility and needs many updates.

Review Source: Capterra
 

Kayla from University of Texas Medical Branch Galveston

June 2018

June 2018

Functional software for Patient Data Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software stores and manages patient data fairly easily. It also has the functionality to produce reports as needed.

Cons

I do not like the overall feel of the software. I feel as though it is a little outdated. It could also be organized a little better.

Review Source: Capterra
 

Jessica from The Dedham Group

June 2018

June 2018

EPIC is a great way to view a patients medical history.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that I can see patient treatment options & notes down to the day, time, and provider recording them. It helps to inform patient management decisions.

Cons

I do not like that it can be hard to understand which treatment options are on protocol / recommended vs. which are non-preferred.

Review Source: Capterra
 


May 2018

May 2018

Best EMR on the market.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Totally patient-centered. All the data you need is on the patient, not the software. Can be shared with other Epic using sites.

Cons

Too many clicks. Not enough updated and supports being pushed out from Epic to the many sites. Needs better end-user training.

Review Source: Capterra
 


May 2018

May 2018

A great place to write and store patient's electronic medical records with ease.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I think that everything can be found in one place. As a clinician, it is nice to have notes and information from every discipline that is caring for the patient, which provides more well-rounded care. The formatting and tabs are also easy to use.

Cons

It is constantly changing, making it hard to keep up. Although everything is customizable, it takes too many steps to do so, and makes it almost not worth it.

Review Source: Capterra