Easy to use, and to enter information into.

This app is often running down, all problems are usually resolved pretty quickly though.

Over all as an earlier adapter I have been happy the see the software evolve at a decent pace.

Protocols allow for increased speed and efficiency. For a medically oriented practice like ours I love the high levels of documentation possible. Routine or wellness eye exams are very quick and efficient. The smart fields are a good feature as well as quick documentation of visual acuities. The ability to import prescription medications from the patient's pharmacy is a great timesaver and enhances accuracy.

The documentation for newer technologies like OCT angiography, Digital color vision testing, ERG's, Dark Adaptometry etc needs to be improved upon for better customization and flow. The most common dosages of prescription medications need to be better customized per user for automated filling of data fields.

The protocol system they have setup makes charting so much faster and reliable. No more training staff and having to go back and edit before signing off. Love the AI integration.

EHR and EPM work on two different platforms rather than one system. Dont love the confusion that comes with that

An ehr system that gets the job done but could use some revisions to make it faster.

It’s a complete ehr system that specifically addresses eye care provider needs.

Very click heavy. Contains far too much information such as every contact lens known to man. Only about 50 percent of those contacts are still used today.

Overall I like EHR. It's easy to use and the design is aesthetically pleasing. I can find all of the pertinent chart info on the left side and quickly see particular chart highlights on the right side beside each visit.

Everything is laid out very plainly in EHR so it's easy to use. I like the sidebar on the left side showing a quick recap of the patient chart (med history, ocular history, meds, allergies, family history). For other softwares, I have to scroll through individual pages.

I always have trouble remembering where the pharmacy and PCP tab is. It should be a little easier to find those since they're used a lot.

This is modern day office mate, the set up of information just makes sense and staff enjoys using it aside from the minor frustrations

Ability to attach all of our screening devices to automatically load into system, system keeps track of last exam and families last exams so when you are on the phone you can recommend that it is time for family members exams. Ability to use tablet or desktop

Contact lens input in exam is better but still time consuming and difficult, speed issues, internet blames EHR and EHR blames internet with no solution.

Many Features. Fast response when issues arise. Many ways to contact Tech support including facebook

Very difficult to navigate. It almost feels that the software is still in development. Somethings work great and others not so much. way two many steps and clicks to get to what should be a simple task.

Clunky but better than Officemate

iPads can get heavy but much better than computers

Time consuming when trying to put in examinations

Quite a long learning curve to get 92014/ 92004 code billed right for getting paid properly. Examwriter was more intuitive and "copied" what you wanted forwarded for future visits.

contact lens products load correctly, but must be priced in practice management system correctly

Using OfficeMate eyeglass order notes section to type exam notes (VA cc or sc, c/d ratio, iop) efficiently while in exam lane with patient , then I chart exam in Eyefinity EHR at my office desk. This improves my efficiency. Can really get bogged down performing contact lens trials, etc. as it is data driven. Does not copy forward previous findings like c/d ratio, cataracts, and other medical but can import previous spec rx and cl rx. Must read previous visits prior to seeing patient, whereas Examwriter "saw" historical findings and copied forward ( something Medicare doesn't approve of).

Easy to learn for new employees. Can easily look at pts past exams and visits. Does take a long time to load next page after saving.

The ease of use. Software is quick and easy to use.

The software requires you to click 'save' to go to next page and it takes 20+ seconds to load each time.

Terrible, see above.

obsoletely nothing. There is nothing I could say to recommend this, unless you want to recommend it to your competition to make them less efficient.

Everything. Looks like it was put together by a five year old. Have to tap through multiple screens to get where you want to go (vs revolution emr where you can see everything in side bars). Can not see previous cd or iop when you are entering current data, have to back out two screens then go back in (terrible for glaucoma or medical patients). Will not let you enter previous contact data unless you enter an rx (how many patients can remember they are in oasys but do not remember there rx). Should I go on? This has added 2-4 minutes per pt for regular exams, probably closer to 5 minutes per pt for medical (do the math on a 15-20 pt day.

Autofill options and drawing option.......

Way too many tabs making it difficult to complete charting with ease and effectiveness. Everything is too time-consuming when clicking through multiple tabs. Does not give you the ability to customize.

Great. No complaints except for with EPM which was the reason our office switched to Revolution.

Everything was easy to learn, use and understand. I liked that it was simplified but that you could easily add in notes or changes that needed to be made to a patient's chart. It integrated flawlessly with EPM.

There really wasn't much I disliked about this software. In the end we did ultimately decide to switch to Revolution.

Being able to communicate with staff or Dr's during a busy work day with the Intramail. Dr's being able to use the DirectMail to forward notes and referrals to other offices has been much more effective and faster than faxing paperwork.

Adding a modifier to Contact lens fitting codes (or any other modifier) is to long of a process. Error messages coming up during pt exam in the room

E prescribing and referral letters are so much easier than they were in the past. What time savers.

The thing that I like most about the software is that enhancements are made on a regular basis based on user feedback. New features are added regularly that make work flow and efficiency better. The patient portal is an example of this.

I wish that the software was more seamless from EHR to EPM. I wish I had only one program that did everything. I know that this is by design and may not be a reasonable request.

cloud based, navigating in the exams are very user friendly. Love the app

not as customizable especially in the letters

Easy to use and navigate. Very organized

Has system errors maybe once a month & have to call customer service to fix

easy to use, and video tutorials are very good

I would like to have more flexibility to change software settings

Not really anything special

Easy to use, page is easy to navigate website

Ebuy dosen't offer all of vendors we use

Please incorporate patients previous orders so the doctor can recommend properly

The fact that if the doctor is busy a trained member of the staff can fill in a lot of the information if the doctor doesn't have time.

The fact that the doctor can finalize an exam without everything being finished in the program for billing purposes.

This program is user-friendly and specific to the field so it provides all the necessary tools. The iPad kiosk feature is great.

There are two separate Eyefinity systems and switching between the two is a bit much. If they were able to integrate both into one system it would be great

Aside from being self-explanatory... It is so flexible and easy to navigate. We went through several EHRs that we didn't care for but this one is great!

At this time, there are no cons. We went through several EHRs that we didn't care for but this one is great!

Software is well written. The company offers great support and service. Updates are timely and on target with user comments.

Software is bit clunky and not intuitive to learn. There is a steep learning curve that requires concentrated effort on the part of the practitioner.

This EHR system has a lot of great features and the customer service and support are great. Definitely better interface than our old EHR system and notes are organized in a way that's easy to review.

It's initially very difficult to learn and navigate. Once you go through it a couple of times it gets easier.

The EHR is mostly functionable. most menus are laid out and the memory works although I prefer the templates of examwriter. No personalization available here.

the practice management software is the worse I have ever dealt with by leaps and bounds. One month later and it isn't communicating with it's insurance sister VSP. Was never set up. THus I have no payments from VSP this month. Lens pricing is slow, not all contact products exist, insurance billing a disaster. No way to seperate invoices for different insurances - like pair after cataract.