All iTRUST Reviews
1-25 of 78 Reviews
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Claire
Verified reviewer
Hospital & Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Great, intuitive platform!
Very intuitive and easy to use. Helped us become much more efficient and streamlined.
CONSNothing that I can think of at this time.
Vendor Response
We're honored by your 5-star rating for iTRUST EHR in the optometry field. Your positive feedback inspires us to keep innovating and providing you with the best tools for your practice.
Replied October 2023
Kia
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
High Recommended
Excellent!!!
PROSThe product was easy to use! Most products have a learning curve, but this didn’t.
CONSCustomer service was excellent. Whenever I had a question it was immediately answered.
Madison
Verified reviewer
Arts and Crafts, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Loved this!
The features are super easy to understand and easy to navigate. Adding and managing contracts are simple and can easily be paired with other programs we use. It's cost-effective and definitely worth it having!
CONSThere aren't really any cons I have about this software! It was easy to understand. The only thing I could say is that it's definitely an adjustment period to get used to having something so easy to use!
Alexys
Verified reviewer
Alternative Medicine, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Best Software Out There
The ease of use and the customer service.
CONSNothing everything is truly great and if not they will quickly resolve it for you.
Anonymous
51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
I trust iTrust
The online booking platform is one of iTrust's qualities that I adore. I can design a unique profile page containing the services, prices, and availability. They can schedule appointments with us whenever and wherever they like if I share this page with our prospective and current patients. My calendar and iTrust automatically sync, and iTrust notifies me when someone schedules an appointment.
PROSFor the past five months, I have used iTrust software solutions for one of my jobs at an optometrist's office, and I am extremely happy with their goods and services. I can manage all elements of my job with the help of the all-inclusive software platform iTrust, from patient intake and care to billing. It also provides automated reminders and online booking.
CONSThere are occasional glitches, but the good news is that the support staff takes care of them swiftly.
Anonymous
1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Trustworthy company
Overall my experience has been positive and I would recommend I ITrust to others.
PROSI trust the services provided by ITrust and feel my data is safe and protected. In times where hacking and identity theft are a huge concern, this puts me at ease.
CONSThere is always difficulty with using a new platform, and at times it seemed confusing, but once I learned how to use it, it was smooth sailing
Ellen
Verified reviewer
Market Research, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Improved organization and communication
Outstanding. The overall support is great and integration was seamless.
PROSEfficient and relatively easy to use. The patient appointment book has really improved our organization and we now have much better patient communication. The automated texts and emails are such a helpful tool.
CONSNo real cons from my perspective. Looking forward to using the VoIP phone system once the feature is available.
Reason for choosing iTRUST
After taking advantage of the free trial, it was clear that these were the tools we needed to update and optimize our operating systems.
Vendor Response
Thank you for your enthusiastic 5-star endorsement of iTRUST EHR in the field of optometry! Your trust and satisfaction mean the world to us, and we remain dedicated to delivering excellence.
Replied October 2023
Demeke
Verified reviewer
Civil Engineering, 5,001-10,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
satisfied
it is great to manage project running
CONSIn my experience i did not that much cons. N/A
Melanie
Verified reviewer
Utilities, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Intuitive interface and great customer care
iTrust is easy to use, intuitive and requires little effort to navigate. When I had an issue it was quickly and seamlessly resolved by customer service.
CONSNo complaints! I really enjoy using iTrust.
Catherine
Verified reviewer
Information Technology and Services, 10,000+ employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great and Easy system
Great experience
PROSiTrust is user-friendly, flexible, and integrates seamlessly with other existing systems.
CONSI wish I was made aware about this system earlier.
CHELSEA
Medical Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Best EHR for the price!!
All in one product to manage my EHR, inventory/sales, and patient communication. Plus its incredibly affordable!
PROSAll inclusive system for an incredibly low cost. Includes 2-way texting & E-Rx. No contracts or update fees!
CONSWish it was available years ago! Wasted thousands on old systems that did one tenth of the functions of this system!
Anonymous
2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
I'm Really happy with this software
It would have been great if it had been available years ago! Wasted thousands on old systems that performed a tenth of this system's functions
PROSAll-in-one software to manage my EHR, inventory, and patient communication. It's also incredibly affordable!
CONSThe system is all inclusive for a very low price. E-Rx and 2-way texting are included. There are no contracts or fees for updates!
Tazmir
Internet, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Good service and helpful software
Provides accurate service and excellent customer service
Jane
Human Resources, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Amazing!!
I think they have absolutely great customer service and I would absolutely recommend to others.
PROSI love how unique this product is and how easy to use it is.
CONSI couldn't find anything negative to say.
Anonymous
2-10 employees
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
iTrust Review
iTRUST has helped make my job easier and I am thankful for it.
PROSThe user-friendliness is my favorite part.
CONSThe learning curve is very small with this product.
Chasity
Legal Services, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
I trust iTRUST!
The product is extremely easy to use. I love everything about it.
CONSNothing everything is wonderful. I enjoy it very much.
Shirley
Verified reviewer
Construction, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
It’s so awesome to be able to text my Eye doctor!
I am a patient that is constantly needing to contact my eye dr for prescription copy’s , setting appointments for my family and this new software has made it so easy for ordering new contacts and glasses. When you have 4 boys in contact sports in glasses that goes a long way to making my life easier.
CONSNothing from patients perspective it’s awesome.
Anonymous
2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Look no further- iTrust is the best
It was a great experience
PROSEasy to use. User friendly. Great tech support.
CONSIt took me a while to get the hang of how it all flows together.
Anonymous
10,000+ employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Wonderful Product, Ease of Use and Practical for all Users
The product was very easy to use and implement. I particularly like how the UI is user friendly, practical and clean-looking. The setup was completed very quickly and it did not take long to start using the software. I was able to complete the tasks I needed with the product. Highly recommend.
CONSI do not have any complaints at this time, but will update if need be.
Samuel
Verified reviewer
Construction, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
iTrust Review
Easy to use interface. All of the features help to streamline our systems and functions.
CONSI cannot think of anything that I dislike about this software.
Fima
Verified reviewer
Writing and Editing, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Yefim's Review
Ease of use and design make it a very good user experience.
CONSThere are not many cons to the software. None that stick out to me.
Samantha
Verified reviewer
Leisure, Travel & Tourism, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Great product.
This is one of the best products I've ever used.
CONSI don't dislike anything about this product
Anonymous
1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Very helpful!
Very easy to use, having everything I need in one place.
CONSTook me a bit to learn, but once I got it I felt fine!
Anonymous
1 employee
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Easy system to integrate
Our office was looking for a new software to help organize our charting. I found this easy to integrate and we were able to get on board with this software relatively quickly.
CONSSo far, we haven't found any cons to this software.
Anonymous
51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
iTrust is the best for me
My experience with my medical goes very smoothly. Thanks to iTrust.
PROSIt is very easy to use, functional and the most important is having a good customer service.
CONSI don't have any bad experience with this software.