Great value for the money. Easy to maintain accurate patient records electronically. Not as full-featured as other EMR suites, but easily meets my needs for my solo optometry practice.

Awesome value for the money. Not as full-featured as other EMR suites, but great for my solo practice.

Exam data section has limited options. I have to use free-text frequently to describe clinical findings.

I’ve used different products and I’ve found that Liquid is the easiest to use

I really liked how I could use my own server and keep control of this software in my office

Occasional glitches, instability and crashes, but has improved with new releases

The ease of drop down menus, easy to read

Chart requires lots of clicking for proper documentation, lags often

We love Liquid EHR. It has made charting and record management so very much easier. We were even able to scan in old charts effectively with ease for return patients.

Liquid EHR software is the easiest program to use and flows directly with my eye exams. The software support is second to none and almost instantaneous! We are very rarely interrupted from our normal day for updates and when we need an update it is done in a timely and quick way and set to a specific appointment time, so that our patients and our schedules are not affected. I can not say enough about the program. We are so thrilled with the ease of use and would never switch to anything else. We are able to import images from other machines right into patient charts and are able to communicate with patients the results of those tests while they can look on at their retinal images.

There is absolutely nothing that I would want differently from what Liquid is offering now.

LiquidEHR has solved my small optometry practice very well. My previous EHR software crashed and that company went out of business. LiquidEHR miraculously was able to retrieve my patient data from the crashed program and allowed me to have access to the records again. This is was a life saver as I had over 3 years worth of records. I cannot say enough about how happy I am with LiquidEHR for the software and the excellent service support. I mean--[SENSITIVE CONTENT HIDDEN]--a support technician--even calls me sometimes just to ask if I need any thing with the software! Who does that in this day an age with support? That's is top-notch support that you cannot get anywhere else. As for [SENSITIVE CONTENT HIDDEN], he really knows LiquidEHR product and capability. His ability to tailor the software to my practice needs at a very affordable monthly fee, without requiring a contract, sold me on this product.

Best feature is the top-notch and available technical support. All EMR/EHRs have glitches and quirkiness that can be overcome with time with a learning curve. But LiquidEHR has very accessible technicians who are very available on the phone and via remote connection to help. I never once was put on a hold or got a machine for technical support! My technical expert is [SENSITIVE CONTENT HIDDEN] and he's very patient, knowledgeable and professional. They even provide support on Saturdays for emergency. Customizable software packaging was excellent! [SENSITIVE CONTENT HIDDEN], in the Sales Department, listened well to my needs of a small business and tailored the EHR program. He was not pushy and offered different solutions to what I need without paying for services or functions that I don't use. A lot other EHR software companies offer one-size fit all and you end up paying a huge monthly fee for many functions that you do not need or use. Even as my small optometry practice changed and I need to add more features such as more communication & recall with patients, migrating from the stand-alone LiquidEHR on my sole computer to a web/cloub-based EHR, and a more self-booking calendar, [SENSITIVE CONTENT HIDDEN] took time to explain the features and options available to me. Not only that, but he supports small businesses and gave me the most affordable total package that he could that tailors to my need. I am extremely happy with [SENSITIVE CONTENT HIDDEN] for going out of his way to make it affordable for me to stay in practice.

The software seems busy and overwhelming at first as it is very comprehensive with lots of features. However, you don't have to use them all. The tabs for sections can be a little confusing as when you click on one tab, it changes the order of the tabs, thus making it more time-consuming to go back to the original tab(s) that you were on.