The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

Most of all, I like the fact that Qualifacts Support is always ready to help you out and give you guidance for any questions or issues that you face.

Biling is difficult, reporting is a little slow and often reports have to be combined to get accurate information.

Ability to customize the product/forms, general ease of use is pretty good.

The training to get a clinician ready to provide care and effectively document services is fairly easy and allows even new staff to start working with consumers quickly.

Very positive experience with Carelogic. Most every aspect of switching to it from our previous system has been a positive.

The customer service and support has been amazing. So wonderful to  have this from company.

It could also have more detailed reports for revenue reporting. Need services to be able to be broken down into further details and more options.

CareLogic presented itself as easily modifiable, which sounds wonderful and has been beneficial when we need to create a specific form for a specialized program.

If the tickets can be answered by the first responding team, they get answered quickly. If they have to be escalated to Tier 2 or 3, it's awful.

This is an easy to use electronic health record that lends itself to behavioral health services. Generally the end users all agree that it is user friendly.

Reporting is limited, at times confusing and sometimes innacurate.

The reports vary from moderate to very slow to generate, which is especially frustrating when trying to close the GL every month or run reports for analysis.

Major cons are system latency and limited canned reporting. Pentaho is integrated with the system however creating reports is not easy.

Currently we find that we are unable to meet many of the Federal programs due to the delay or lack of functionality.

We love the fact that we can pull great data from the system in report form and be able to submit those directly for grants.

I had so many client on my caseload during the 15-16 months that I used this program, it was difficult to remember names and dates.

I can say that deleting information was a bit difficult once information was entered in, so this was the only negative.

Not only does the system fail to communicate on the back end, it typically requires a minimum of 8 + clicks to navigate anywhere within the system.

The ability to integrate the IMPACT assessment module directly into the treatment planning process is fantastic.

Excellent company with a true eye out for the endusers, industry, and the product they have built and sell.

Occasionally system crashes leaving users confused. Configurable forms are hard to maintain.

Great software that will improve efficiency and lower costs for your company.

Due to its lack of integration, the user must comb through many documents to obtain necessary information such as past medications, allergies, medical history, and labs.

We have been with them since 2013 and overall the value is good.

Snagged often, problems often, customer service was somewhat dependent on the day.

I had a good experience working with care logic enterprise.

I takes a lot of keystrokes to do most tasks which leaves more margins for mistakes and the reports a pretty bad.

Very good service upfront but once implementation is completed the customer service is lacking. As a whole it is a good product and I believe we made a good choice.

Features and ease of use have improved over the years since our implementation. Most of the billing and AR features work as intended.

CareLogic is the worst investment one can purchase for their company or practice. Fear this--yes because you got ripped off.

There a lot of improvements needed but that is true of all EHR products on the market as standards and practices are rapidly changing in this field.

Over the past twenty years that I have been working with EHR systems, Carelogic is by far the worst system that I have ever worked with.

US Dollar

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



LongDescription

Treatment Planning

Employee Management

Purchase Order Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Practice Management

Real-time Scheduling

Booth Rental Management

Fitness Plan

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

For Salons and Spas

Referral Tracking

Contract/License Management

Task Scheduling

Financial Management

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Online Registration

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Customer Accounts

Customer Database

Recurring Appointments

Gift Card Management

Class Scheduling

Payroll & Commissions

Calendar Management

Room Booking

Costume Management

eCommerce Management

Template Management

Scheduling

Data Import/Export

Promotions Management

Assessment Management

Email Templates

Multi-Location

Booking Notes

Self Check-in/Check-out

Student Management

Booking Management

EMR/EHR

Email Marketing

Rate Management

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Capacity Management

Membership Renewals

Membership Management

Resource Scheduling

Credit Card Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Client Profiles

Reminders

Time & Expense Tracking

Class Management

Group Reservations

Automated Scheduling

Event Management

Customizable Templates

Visitor Management

Calendar Sync

Mobile App

Team Management

Billing & Invoicing

Progress Notes

Event Calendar

Website Management

Real Time Reporting

Member Types

Activities Booking

Commission Management

Facility Scheduling

For Physical Therapy

SOAP notes

Employee Scheduling

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

2-10

11-50

51-200

201-500

501-1000

1000+

Mindbody

Live Online

Webinars

Documentation

Videos

CareLogic is a cloud-based electronic health records (EHR) platform for midsize to large behavioral health and human services organizations. The EHR system offers agencies a suite of clinical, administrative and financial capabilities including scheduling, intake, treatment planning, service documentation, eprescribing, consumer engagement, billing and reporting.


CareLogic is ONC-ATCB certified and can be used by a variety of organizations within the mental/behavioral health field including psychiatry, psychology, therapy, counseling, substance abuse and others. It also supports mobile, outpatient, community, residential and inpatient settings.


System administrators can modify the CareLogic EHR platform to mirror existing workflows, and it includes a rules-driven validation engine to catch errors in real time. CareLogic is delivered using per user per month pricing model.



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