--- title: "Best Patient Portal Software - 2026 Reviews & Pricing" description: "Find the best Patient Portal Software for your organization. Compare top Patient Portal Software systems with customer reviews, pricing, and free demos." source_url: "https://www.softwareadvice.com/medical/patient-portal-comparison/" page_type: "subcategory" language: "en" --- [Home](https://www.softwareadvice.com/) / Patient Portal Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Patient Portal Software of 2026 Updated October 21, 2026 ## Patient Portal FAQs Software Advice advisors had 13 conversations with buyers about Patient Portal software between January 2025 and April 2026. These are the questions that came up most. - How do I choose the right Patient Portal software for my business? During advisor calls, buyers focus first on patient portal software that is easy for both patients and staff to use, since a cumbersome user experience is a common source of friction. Teams also check that the tool offers secure online access to health records, treatment plans, and intake forms, and many look for options that integrate with scheduling or billing systems to reduce extra work. Affordability matters, with most buyers expecting monthly costs between $200 and $250, and cloud or software-as-a-service (SaaS) deployment is a frequent requirement for support and accessibility. Scalability and simple setup are additional considerations for small and growing healthcare practices. - What is the best Patient Portal software for a small to mid-size business? When speaking with our advisors, buyers from small to mid-size businesses look for patient portal systems that give patients online access to their health records and treatment plans. A good fit lets users easily share information with patients and manage records without a steep learning curve or complex setup. Many buyers also want options that are affordable and can scale if their practice grows. Integration with existing scheduling or billing tools is often a priority to avoid extra work for staff. Answer based on 7 advisor calls - What should businesses watch out for when choosing Patient Portal software? When choosing patient portal software, buyers in advisor calls often point out that a cumbersome or confusing user experience can slow down daily tasks and frustrate both staff and patients. Most buyers looking at this software are in the Hospital and health care industry and run small businesses, so ease of use is especially important. Cloud or software-as-a-service (SaaS) deployment comes up most often in these calls, so buyers should check support and accessibility options for this setup before making a decision. Answer based on 11 advisor calls - What are common complaints about Patient Portal software? Based on advisor calls, buyers frequently mention that a cumbersome and inefficient user experience is a common complaint about patient portal software. Teams describe having to click through too many steps or deal with confusing layouts, which slows down daily tasks and frustrates both staff and patients. Answer based on 5 advisor calls - What should I look for when comparing Patient Portal software options? When comparing patient portal software options, buyers we've talked to focus on how easy the portal is for patients to use when accessing health records, treatment plans, and related information. A common sticking point is that many systems feel cumbersome or inefficient for users, so ease of navigation and overall user experience is a top priority in these conversations. Answer based on 11 advisor calls - How does Patient Portal software handle its core workflows and key processes? According to our advisors, buyers want software that gives patients an online portal to view their health records and treatment plans. A common sticking point is that buyers frequently mention the user experience can feel cumbersome or inefficient in many options. Answer based on 11 advisor calls - How much does Patient Portal software cost? Most patient portal tools use a flat monthly fee model, and buyers frequently tell our advisors that prices usually run from $200 to $250 per month. The median monthly cost mentioned in advisor calls sits at $200. This pricing does not depend on company size, based on what advisors hear. Answer based on 7 advisor calls - What features should Patient Portal software include? The features buyers ask for most in a patient portal system are online access to health records, treatment plans, and other personal medical information. A common theme in these conversations is the need for patients to view their own data and updates in one secure place. Answer based on 9 advisor calls - What is Patient Portal software and what does it do? Patient Portal software lets healthcare providers offer patients a secure online space to access their medical information and communicate with the clinic. Advisor-call conversations show that buyers commonly use this software so patients can view electronic health records, manage billing, and fill out intake or insurance forms before appointments. Answer based on 9 advisor calls On this page 1. FrontRunners 2. Popular Comparisons 3. Buyers Guide 4. Frequently Asked Questions 5. Related Software Filter products 101 results ### Compare Products Showing 1 - 25 of 101 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. ### [RXNT](/medical/rxnt-emr-profile/) - Overall rating: 4.3/5 - Reviews: 512 - Starting price: $32.00/month - Best for: Small businesses - Free trial: Not available - Free demo: Available #### Overview RXNT is an ambulatory healthcare technology company that empowers medical practices, multi-location groups, and enterprise multi-specialty organizations to scale with confidence [Read more](/medical/rxnt-emr-profile/) ##### What users love - Simple setup and daily operation - Streamlined electronic prescribing workflow - Intuitive and user-friendly design ##### To take in mind - Limited and unresponsive support experience - Cumbersome patient data handling - Prescription processing and pharmacy issues #### Features ##### Best rated features - Therapy Notes: 5/5 - Reminders: 5/5 - Search/Filter: 5/5 - Real-Time Reporting: 5/5 [See all features](/medical/rxnt-emr-profile/#key-features) #### Pricing ##### Scheduling - Price: $32.00/month - Manage patient appointments and office resources. ##### Electronic Health Records - Price: $126.00/month - Real-time access to custom charts and reports, lab test requests and review, and patient portal. ##### Practice Management - Price: $213.00/month - Streamline billing, reduce denials and rejections, and get reimbursed faster. Includes medical [See full pricing details](/medical/rxnt-emr-profile/#pricing-and-plans) --- ### [athenaOne](/medical/athenacollector-athenaclinicals-profile/) - Overall rating: 3.8/5 - Reviews: 915 - Free trial: Available - Free demo: Available #### Overview athenaOne is an integrated solution designed for healthcare practices, offering electronic health records, revenue cycle management and patient engagement tools. The platform’s EHR [Read more](/medical/athenacollector-athenaclinicals-profile/) ##### What users love - Intuitive and user-friendly design - Convenient access from anywhere - Robust system-wide integrations ##### To take in mind - Slow and inconsistent support response - Impersonal and difficult portal experience - Complex and error-prone billing #### Features ##### Best rated features - Healthcare Compliance: 5/5 - Patient Management: 5/5 - For Healthcare: 5/5 - Case Management: 5/5 ##### Worst rated features - For Orthopedics: 1/5 - Clinical Notes: 1/5 - Quotes/Estimates: 1/5 [See all features](/medical/athenacollector-athenaclinicals-profile/#key-features) #### Pricing ##### Basic - Price: Custom - Pricing available upon request [See full pricing details](/medical/athenacollector-athenaclinicals-profile/#pricing-and-plans) --- ### [Elation](/medical/elation-emr-profile/) - Overall rating: 3.8/5 - Reviews: 83 - Free trial: Not available - Free demo: Not available #### Overview Elation Health is the most trusted technology platform for high-value primary care. Since 2010, the company has delivered clinical-first solutions — built on a collaborative EHR [Read more](/medical/elation-emr-profile/) #### Features ##### Best rated features - Imaging and X-rays: 5/5 - Virtual Waiting Room: 5/5 - File Sharing: 5/5 - Electronic Signature: 5/5 ##### Worst rated features - Claims Management: 1/5 [See all features](/medical/elation-emr-profile/#key-features) --- ### [NextGen Office](/medical/nextgen-profile/) - Overall rating: 4.0/5 - Reviews: 1,285 - Starting price: $300.00 - Free trial: Not available - Free demo: Not available #### Overview Enables real-time, web-based patient and provider communication. The patient portal is accessible on desktop computers and mobile devices. ##### What users love - Intuitive interface and navigation - Flexible workflow personalization options - Supports practice growth and learning ##### To take in mind - Slow and unresponsive support experience - Cumbersome patient data management - Workflow and specialty limitations #### Features ##### Best rated features - Patient Data Security - Healthcare Claims Management: 5/5 - Claims Data Automation - Healthcare Claims Management: 5/5 - Patient Portal: 4.7/5 - Patient Communications: 4/5 ##### Worst rated features - Surveys & Feedback: 2.5/5 - Workflow Management: 4/5 - Patient Communications: 4/5 [See all features](/medical/nextgen-profile/#key-features) --- ### [TheraNest](/medical/theranest-profile/) - Overall rating: 4.4/5 - Reviews: 1,056 - Starting price: $29.00/month - Best for: HIPAA Compliant - Free trial: Available - Free demo: Not available #### Overview TheraNest is an HIPAA-compliant web-based mental health solution used by solo practitioners, large mental health practices, and nonprofit organizations. The solution is suited for [Read more](/medical/theranest-profile/) ##### What users love - Responsive and helpful support team - Intuitive and user-friendly design - Integrated workflow and features ##### To take in mind - Complex and inconsistent billing system - Client portal and communication issues - Limited customization for records #### Features ##### Best rated features - API: 5/5 - Scheduling: 5/5 - Financial Management: 5/5 - Customer Database: 5/5 [See all features](/medical/theranest-profile/#key-features) #### Pricing ##### Essentials - Price: $29.00/month - Starting at $29 per month - perfect for solo therapists just starting out. ##### Advanced - Price: $59.00/month - $59 per therapist per month. Ideal for practices ready for more automation. ##### Premier - Price: $89.00/month - Starting at $89 per therapist per month. A complete solution for established practices. [See full pricing details](/medical/theranest-profile/#pricing-and-plans) --- ### [Nextech EHR & PM](/medical/nextech-profile/) - Overall rating: 4.1/5 - Reviews: 239 - Free trial: Not available - Free demo: Not available #### Overview Nextech is redefining what’s possible in specialty healthcare. As an award-winning technology partner for specialty practices and med spas, we deliver intelligent, connected [Read more](/medical/nextech-profile/) ##### What users love - User-friendly and intuitive interface - Flexible templates and workflows - Comprehensive practice management tools ##### To take in mind - Inconsistent and slow support response - Expensive and complex fee structure #### Features ##### Best rated features - For Ophthalmologists: 5/5 - Workflow Management: 5/5 - Calendar Management: 5/5 - Dunning Management: 5/5 ##### Worst rated features - Multi-Physician: 3/5 [See all features](/medical/nextech-profile/#key-features) --- ### [Intelligent Medical Software](/medical/intelligent-medical-software-profile/) - Overall rating: 4.3/5 - Reviews: 54 - Starting price: $199.00/month - Free trial: Not available - Free demo: Not available #### Overview IMS (Intelligent Medical Software) by Meditab Software is an Electronic Health Records (EHR) and Practice Management solution that includes applications for e-prescribing, practice [Read more](/medical/intelligent-medical-software-profile/) #### Features ##### Best rated features - HIPAA Compliant: 5/5 - Document Management: 5/5 - Billing & Invoicing: 5/5 - Meaningful Use Certified: 5/5 [See all features](/medical/intelligent-medical-software-profile/#key-features) --- ### [Office Practicum](/medical/office-practicum-profile/) - Overall rating: 4.2/5 - Reviews: 277 - Starting price: $350.00/month - Free trial: Not available - Free demo: Not available #### Overview Office Practicum has long been committed to simplifying the complexity of running an independent pediatric practice. Our platform brings together everything pediatric practices [Read more](/medical/office-practicum-profile/) #### Features ##### Best rated features - ONC-ATCB Certified: 5/5 - Calendar Management: 5/5 - Patient Flow Management: 5/5 - Prescription Renewal: 5/5 ##### Worst rated features - Activity Tracking: 1/5 - Document Templates: 3/5 - Appointment Scheduling: 3.8/5 - Third-Party Integrations: 4/5 [See all features](/medical/office-practicum-profile/#key-features) --- ### [EHRYourWay](/medical/ehryourway-profile/) - Overall rating: 4.9/5 - Reviews: 529 - Best for: Small businesses - Free trial: Not available - Free demo: Not available #### Overview EHR YOUR WAY is an electronic health record (EHR) software designed for mental health professionals, clinical health providers, substance abuse treatment centers, and hospitals. [Read more](/medical/ehryourway-profile/) #### Features ##### Best rated features - Forms Management: 5/5 - Client Portal: 5/5 - Admissions Management: 5/5 - Records Management: 5/5 [See all features](/medical/ehryourway-profile/#key-features) --- ### [Nexus EHR](/product/3725-Nexus-Clinical/) - Overall rating: 4.5/5 - Reviews: 32 - Free trial: Available - Free demo: Available #### Overview Reclaiming the Patient-Provider Connection. Nexus EHR was built on a single premise: doctors should be healers, not data entry clerks. In an era of record-high burnout, Nexus [Read more](/product/3725-Nexus-Clinical/) #### Features ##### Best rated features - Surveys & Feedback: 5/5 - Immunization & Allergy Tracking: 5/5 - Payment Processing: 5/5 - Clinic Interoperability: 5/5 ##### Worst rated features - Historical Reporting: 3/5 [See all features](/product/3725-Nexus-Clinical/#key-features) #### Pricing ##### Physician - Price: Custom - Pricing available upon request - Nexus offers annual contract as well as month to month subscription. The Subscription is charged [See full pricing details](/product/3725-Nexus-Clinical/#pricing-and-plans) --- ### [Jane](/product/86099-Jane-App/) - Overall rating: 4.8/5 - Reviews: 538 - Starting price: $59.00/month - Best for: Value for money - Free trial: Not available - Free demo: Not available #### Overview Jane is a comprehensive practice management software designed for health and wellness practitioners, offering a wide range of features to streamline clinic operations. These [Read more](/product/86099-Jane-App/) ##### What users love - Responsive and caring support team - Intuitive and user-friendly interface - Streamlined patient scheduling and records ##### To take in mind - Complex and limited billing features #### Features ##### Best rated features - Email Reminders: 5/5 - Multi-Provider Practice: 5/5 - Real-Time Reporting: 5/5 - Website Integration: 5/5 ##### Worst rated features - Coding Assistance: 3/5 [See all features](/product/86099-Jane-App/#key-features) --- ### [Pabau](/medical/pabau-profile/) - Overall rating: 4.7/5 - Reviews: 658 - Starting price: $59.00/month - Best for: Customer support - Free trial: Not available - Free demo: Not available #### Overview Pabau is a practice management software designed to support healthcare businesses in managing their operations. It serves various medical industries, including medspas, primary [Read more](/medical/pabau-profile/) ##### What users love - Responsive and hands-on support team - All-in-one patient management hub - Comprehensive and customizable features ##### To take in mind - Clunky and unintuitive navigation - Complex and costly pricing structure - Frequent slowdowns and lag issues #### Features ##### Best rated features - Client Portal: 5/5 - Patient Monitoring: 5/5 - Alerts/Notifications: 5/5 - Video Conferencing: 5/5 [See all features](/medical/pabau-profile/#key-features) --- ### [BestoSys](/medical/bestosys-profile/) - Overall rating: 4.8/5 - Reviews: 293 - Starting price: $40.00/month - Best for: Ease of use - Free trial: Available - Free demo: Not available #### Overview BestoSys is a cloud-based electronic records and practice management solution solution for doctors and dentists. It also offers an orthodontics module. The solution enables users [Read more](/medical/bestosys-profile/) #### Features ##### Best rated features - Patient Database: 5/5 - Task Management: 5/5 - Patient Engagement: 5/5 - Social Media Integration: 5/5 ##### Worst rated features - Self Service Portal: 3/5 - Inventory Management: 3.8/5 - Surveys & Feedback: 4/5 - Alerts/Notifications: 4/5 [See all features](/medical/bestosys-profile/#key-features) #### Pricing ##### Basic - Price: $40.00/month [See full pricing details](/medical/bestosys-profile/#pricing-and-plans) --- ### [Mend](/medical/mend-profile/) - Overall rating: 4.6/5 - Reviews: 920 - Best for: Enterprise businesses - Free trial: Not available - Free demo: Not available #### Overview Mend.io is an application security platform built for mid-market and enterprise software development teams, including those in financial services, technology, and other regulated [Read more](/medical/mend-profile/) ##### What users love - User-friendly and accessible platform - Responsive and caring support team - Comprehensive virtual healthcare delivery ##### To take in mind - Challenging patient management workflow - Cumbersome and unintuitive scheduling process - Frequent connectivity and call drops #### Features ##### Best rated features - Multi-Location: 5/5 - Video Consultations: 5/5 - Care Summaries: 5/5 - Task Management: 5/5 ##### Worst rated features - EHR-Agnostic: 1/5 - Group Scheduling: 2.4/5 - Health Record Access: 3.7/5 - Payment Processing: 3.8/5 [See all features](/medical/mend-profile/#key-features) --- ### [Theralytics ](/medical/theralytics-profile/) - Overall rating: 4.8/5 - Reviews: 109 - Starting price: $20.00/month - Best for: For ABA Industry - Free trial: Not available - Free demo: Not available #### Overview Theralytics is an all-in-one ONC Certified and SOC 2 Type II compliant practice management and data collection software designed specifically for Applied Behavior Analysis (ABA) [Read more](/medical/theralytics-profile/) #### Features ##### Best rated features - Alerts/Escalation: 5/5 - HIPAA Compliant: 5/5 - Medical Billing: 5/5 - For ABA Industry: 4.9/5 ##### Worst rated features - Employee Management: 3/5 - Goal Setting/Tracking: 4/5 [See all features](/medical/theralytics-profile/#key-features) --- ### [Benchmark Solutions Practice Management](/medical/antworks-profile/) - Overall rating: 4.8/5 - Reviews: 134 - Best for: Features - Free trial: Not available - Free demo: Not available #### Overview Benchmark Practice Management streamlines workflows and improves front and back-office operations to reduce errors, improve patient care, all while boosting revenues. This approach [Read more](/medical/antworks-profile/) #### Features ##### Best rated features - HIPAA Compliant: 5/5 - Calendar Management: 5/5 - EMR/EHR: 5/5 - Document Management: 5/5 ##### Worst rated features - Bill Payment: 3/5 - For Medical Purposes: 4/5 - Billing & Invoicing: 4/5 - Insurance Eligibility Verification: 4/5 [See all features](/medical/antworks-profile/#key-features) --- ### [Kipu](/medical/kipu-profile/) - Overall rating: 4.7/5 - Reviews: 218 - Best for: Value for money - Free trial: Not available - Free demo: Not available #### Overview Kipu offers a cloud-hosted platform specifically designed for large-scale, multi-provider behavioral and addiction therapy centers. It integrates essential tools to enhance the [Read more](/medical/kipu-profile/) #### Features ##### Best rated features - Records Management: 5/5 - Insurance Eligibility Verification: 5/5 - Multi-Location: 5/5 - Scheduling: 5/5 [See all features](/medical/kipu-profile/#key-features) --- ### [SimplePractice](/medical/simplepractice-profile/) - Overall rating: 4.6/5 - Reviews: 2,828 - Starting price: $49.00/month - Best for: Ease of use - Free trial: Available - Free demo: Not available #### Overview SimplePractice is an EHR and all-in-one practice management solution that helps health and wellness providers access everything needed from appointment scheduling, billing, and [Read more](/medical/simplepractice-profile/) ##### What users love - Responsive and helpful support team - Intuitive and user-friendly interface - Centralized billing and payment management ##### To take in mind - Frequent price increases and high fees - App limitations and access frustrations - Complex and limited insurance workflows #### Features ##### Best rated features - Care Plan Management: 5/5 - Patient Monitoring: 5/5 - Document Storage: 5/5 - Activity Tracking: 5/5 ##### Worst rated features - Goal Setting/Tracking: 1/5 [See all features](/medical/simplepractice-profile/#key-features) #### Pricing ##### Starter - Price: $49.00/month - All plans include an free, 30-day trial of the Plus plan. No credit card required. The tax charges ##### Essential - Price: $79.00/month - It includes an 30-day trial of the Plus plan. ##### Plus - Price: $99.00/month - Plus plan can be customized for group practices. Pricing includes two clinicians at $158/month [See full pricing details](/medical/simplepractice-profile/#pricing-and-plans) --- ### [Practice Better](/medical/better-profile/) - Overall rating: 4.8/5 - Reviews: 97 - Starting price: $35.00/month - Free trial: Available - Free demo: Not available #### Overview Practice Better is an all-in-one practice management software transforming how health and wellness professionals run their practices and support their clients. It offers a suite of [Read more](/medical/better-profile/) #### Features ##### Best rated features - Online Booking: 5/5 - Client Management: 5/5 - Booking Management: 5/5 - SMS Reminders: 5/5 ##### Worst rated features - Claims Management: 1/5 - Treatment Planning: 2/5 [See all features](/medical/better-profile/#key-features) #### Pricing ##### Starter - Price: $35.00/month ##### Professional - Price: $69.00/month ##### Plus - Price: $99.00/month [See full pricing details](/medical/better-profile/#pricing-and-plans) --- ### [My Best Practice](/medical/my-best-practice-profile/) - Overall rating: 4.9/5 - Reviews: 32 - Starting price: $39.00/month - Free trial: Available - Free demo: Not available #### Overview My Best Practice is an EHR solution designed for evidence-based practitioners. It simplifies and automates everything with better client outcomes. Features include evidence-based [Read more](/medical/my-best-practice-profile/) #### Features ##### Best rated features - Calendar Management: 5/5 - Employee Management: 5/5 - Decision Support: 5/5 - Patient Portal: 5/5 ##### Worst rated features - Booking Management: 4/5 - E-Prescribing: 4/5 [See all features](/medical/my-best-practice-profile/#key-features) #### Pricing ##### Basic - Price: $39.00/month [See full pricing details](/medical/my-best-practice-profile/#pricing-and-plans) --- ### [Remedly](/medical/remedly-profile/) - Overall rating: 4.6/5 - Reviews: 77 - Starting price: $89.00/month - Free trial: Available - Free demo: Not available #### Overview Remedly is a HIPAA-compliant healthcare platform that brings together Practice Management, Electronic Health Records (EHR), Revenue Cycle Management (RCM), Medical Billing, Patient [Read more](/medical/remedly-profile/) #### Features ##### Best rated features - Patient Database: 5/5 - For Mental/Behavioral Health: 5/5 - Coding Assistance: 5/5 - Care Plan Management: 5/5 [See all features](/medical/remedly-profile/#key-features) #### Pricing ##### Basic - Price: $89.00/month [See full pricing details](/medical/remedly-profile/#pricing-and-plans) --- ### [AbbaDox](/medical/abbadox-rad-profile/) - Overall rating: 4.7/5 - Reviews: 31 - Free trial: Not available - Free demo: Not available #### Overview AbbaDox is healthcare software provider specializing in radiology workflow solutions. OUR MISSION: Help imaging centers optimize their operations throughout the entire patient [Read more](/medical/abbadox-rad-profile/) #### Features ##### Best rated features - Audit Trail: 5/5 - Scanning Input: 5/5 - Communication Management: 5/5 - Mobile Access: 5/5 ##### Worst rated features - Activity Tracking: 3/5 - Practice Management: 3/5 - Self Service Portal: 3/5 [See all features](/medical/abbadox-rad-profile/#key-features) --- ### [Legwork](/medical/legwork-profile/) - Overall rating: 4.8/5 - Reviews: 25 - Starting price: $349.00/month - Free trial: Not available - Free demo: Not available #### Overview Dental one-stop shop for attracting, retaining, and delighting patients. Integrate your patient engagement software, dental marketing, websites, and office phones with Legwork [Read more](/medical/legwork-profile/) #### Features ##### Best rated features - Confirmations/Reminders: 5/5 - Messaging: 5/5 - Appointment Scheduling: 5/5 - Calendar Management: 5/5 ##### Worst rated features - Patient Records Management: 4/5 [See all features](/medical/legwork-profile/#key-features) --- ### [PtEverywhere](/medical/pteverywhere-profile/) - Overall rating: 4.8/5 - Reviews: 16 - Starting price: $49.00/month - Free trial: Not available - Free demo: Not available #### Overview PtEverywhere is an all-in-one EMR+ practice management platform built for modern cash-pay and hybrid rehab therapy clinics. Designed for physical therapy, occupational therapy, and [Read more](/medical/pteverywhere-profile/) #### Features ##### Best rated features - Customizable Branding: 5/5 - Workflow Management: 5/5 - Template Management: 5/5 - Real-time Scheduling: 5/5 ##### Worst rated features - Insurance Management: 2/5 - Customizable Templates: 3/5 - Claims Management: 3/5 - Third-Party Integrations: 3/5 [See all features](/medical/pteverywhere-profile/#key-features) --- ### [MYLE](/medical/myle-profile/) - Overall rating: 4.8/5 - Reviews: 12 - Free trial: Not available - Free demo: Not available #### Overview The MYLE platform helps care teams, physicians, and patients streamline processes related to patient care and medical facilities on a unified platform. The software enables [Read more](/medical/myle-profile/) #### Features ##### Best rated features - Multi-Physician: 5/5 - Reporting & Statistics: 5/5 - Patient Engagement: 5/5 - API: 5/5 ##### Worst rated features - Communication Management: 4/5 [See all features](/medical/myle-profile/#key-features) --- 1 [2](https://www.softwareadvice.com/medical/patient-portal-comparison/?__ai_markdown=true&page=2)[3](https://www.softwareadvice.com/medical/patient-portal-comparison/?__ai_markdown=true&page=3)[4](https://www.softwareadvice.com/medical/patient-portal-comparison/?__ai_markdown=true&page=4)[5](https://www.softwareadvice.com/medical/patient-portal-comparison/?__ai_markdown=true&page=5) ## Popular Comparisons [ TheraNest vs SimplePractice ](https://www.softwareadvice.com/medical/simplepractice-profile/vs/theranest/)[ Carepatron vs Mend ](https://www.softwareadvice.com/medical/care-patron-profile/vs/mend/)[ RXNT vs athenaOne ](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/rxnt-emr/)[ Jane vs IntakeQ ](https://www.softwareadvice.com/compare/86099-Jane-App/vs/137242-intakeq/)[ DrChrono vs Office Practicum ](https://www.softwareadvice.com/medical/drchrono-profile/vs/office-practicum/)[ Pabau vs Nextech EHR & PM ](https://www.softwareadvice.com/medical/nextech-profile/vs/pabau/)[ BestoSys vs Dentrix Ascend ](https://www.softwareadvice.com/medical/bestosys-profile/vs/dentrix-ascend/)[ EHRYourWay vs Kipu ](https://www.softwareadvice.com/medical/ehryourway-profile/vs/kipu/) ## Your Guide to Top Patient Portal Software, March 2025 Software Advice uses reviews from real software users to highlight the top-rated Patient Portal products in North America. [Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/) #### Explore FrontRunners - [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) - [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) - [Jane](https://www.softwareadvice.com/product/86099-Jane-App/) - [Juvonno](https://www.softwareadvice.com/medical/juvonno-profile/) - [Mend](https://www.softwareadvice.com/medical/mend-profile/) - [NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/) - [Nexus EHR](https://www.softwareadvice.com/product/3725-Nexus-Clinical/) - [Pabau](https://www.softwareadvice.com/medical/pabau-profile/) - [Practice Better](https://www.softwareadvice.com/medical/better-profile/) - [Remedly](https://www.softwareadvice.com/medical/remedly-profile/) - [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) - [SimplePractice](https://www.softwareadvice.com/medical/simplepractice-profile/) - [Ensora Mental Health](https://www.softwareadvice.com/medical/theranest-profile/) - [vcita](https://www.softwareadvice.com/crm/vcita-profile/) “Usability” includes user ratings for Functionality and Ease of Use. “Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money. Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication. ## Send me a copy of this list to my inbox ### Get a copy of this list with pricing info sent to your inbox so you can pick up where you left off when convenient to you. ## What is patient portal software? Patient portal software is a versatile solution that provides users with a secure access to medical records and services. It boosts patient engagement by facilitating tasks such as scheduling appointments, requesting prescription refills, and making online bill payments. Here's what we'll cover: - [Why is patient portal software important?](#Whyispatientportalsoftwareimportant) - [Common functionality of patient portal software](#Commonfunctionalityofpatientportalsoftware) - [Deployment strategies and pricing](#Deploymentstrategiesandpricing) - [Market trends to understand](#Markettrendstounderstand) ## Why is patient portal software important? Your practice should consider buying patient portal software for a number of reasons—but perhaps the most compelling one involves the Health Information Technology for Economic and Clinical Health (HITECH) Act of 2009. HITECH offers federal stimulus money to practices that invest in health IT to achieve various “meaningful use” requirements. These requirements have been introduced in stages; the final one, stage three, has a measure calling for the “coordination of care through [patient engagement](https://www.softwareadvice.com/medical/patient-engagement-comparison/).” This means providers must use technology to give patients access to health information for viewing, downloading and/or transmitting to a third party. As we’ll explain later in this guide, patient portal software can handle all these tasks, and more. Another reason to implement patient portal software: It’s in demand among providers, so patients will come to expect it at your practice. In fact, a recent [survey presented by the Digital Health Coalition](http://www.slideshare.net/digitalhealthco/dhc-juice-ehr-landscape-presentation-dhc-fall-summit-sep-2016) found that 52 percent of prescribers (M.D.s, N.P.s, and P.A.s) offer a patient portal, while another 17 percent plan to offer one in the next 12 months. As other studies show, patients are enthusiastic about this technology, too. Research published in the [Journal of the American College of Surgeons](http://www.journalacs.org/article/S1072-7515\(15\)01500-8/abstract) finds that a patient portal is a preferred follow-up channel for surgery patients: In fact, 76 percent say online-only follow-up care would be sufficient, rather than in-person visits. A different study in the [Journal of Medical Internet Research](http://www.jmir.org/2015/10/e226) concludes that patients with portal access to notes from their primary care doctor are more likely to stick to their prescribed medication regime. Clearly, patient portals should be a top priority in any health IT investment plan. ## Common functionality of patient portal software | Feature | Description | | --- | --- | | Medical records access | The ability for patients to access personal medical records is key. These records include lab results, diagnoses, medications, allergies, clinical summaries and more. To encourage patients to use the software, some practices are instituting online-only lab results delivery. | | Digital paperwork | Instead of filling out new patient registration forms at the office, users can fill out that paperwork online. Since the data is already digitized, office staff save time scanning documents. In addition to intake forms, portals can provide satisfaction surveys and general health assessments for patients to complete before or after a visit. | | Appointment setting | Typically, provider schedules are shown on a calendar in the portal, and patients can select the best time slot. Depending on your system, you can enable either appointment requests or live appointment scheduling. With the former, patients request a particular slot, an office staff member confirms the appointment and the patient is notified afterward. A system with live appointment scheduling automatically updates your practice management schedule as patients pick time slots, requiring no further staff involvement. | | Prescription refills | Automate prescription renewal requests by letting patients ask for refills through the portal. Most systems have a dedicated module where patients can enter their information (e.g., medication, pharmacy of choice) and then submit the prescription request. The provider’s staff is notified, and can verify, approve and/or respond to the request through the portal. | | Online bill pay | Electronic billing statements take the collections process online. Patients can make secure payments through the patient portal using a credit card number. The system will automatically process those payments once they’re submitted. | | Secure messaging | Exchange messages with patients through the portal instead of over the phone. Most systems provide a secure electronic messaging platform that emails patients when their care team sends a new message. Providers can respond to messages that patients send through the portal, too. | --- ## Deployment strategies and pricing Patient portal vendors often package the software as part of an **integrated** [EHR suite](https://www.softwareadvice.com/medical/electronic-medical-record-software-comparison/) that includes other applications; however, the patient portal functionality can also be purchased as a **stand-alone or “best-of-breed”** program. If you go with a stand-alone system, it’s important for you to make sure it can integrate with the EHR you’re already using. Some stand-alone patient portal vendors already have partnerships with EHR vendors, and offer complementary integration between the two—but that’s not always the case. [Experts warn](http://www.meaningfulusenetwork.com/8-considerations-for-integrating-a-third-party-patient-portal-with-your-ehr/) integrating a third-party patient portal with your EHR may cost you more time and money than you budgeted. If you plan to do this, be sure to get an interface cost estimate from any vendors you evaluate. With an EHR suite, users typically don’t pay extra for patient portal functionality. However, stand-alone systems have different pricing models in place, depending on whether a practice wants to pay per patient or per provider. For example, buyers might pay a low monthly fee depending on how many patients actually use the portal during a set time period. In this model, the fee would be paid for each patient user. Alternatively, a higher monthly pricing fee could be applied if the practice would rather pay based on the number of registered providers managing the patient portal. A “provider” is anyone providing care to patients (not counting administrative staff). Here, the fee would be paid for each provider user. The two examples above are for a **cloud-based deployment model**, in which the system is hosted on external servers and accessed remotely through the Web. **On-premise deployments**, in which the software is hosted on the provider's own server, are also available from some patient portal vendors, coming with a one-time perpetual license fee that is significantly higher than cloud-based fees. ## Market trends to understand The following trends are common in the patient portal software market: - **Customizations:** While fees may apply for customizing your portal, you may find this is worth the extra expense, depending on your practice’s needs. Some examples of customizations include changes to registration form templates and custom home page designs. - **HIPAA compliance:** The Health Insurance Portability and Accountability Act (HIPAA) includes a series of mandates to protect the privacy and security of electronic patient records. Most patient portal vendors will advertise that their products are HIPAA-compliant and have security standards, such as data encryption technology, for their systems. ### Related Patient Portal Software - [Hospital Management Software](https://www.softwareadvice.com/hospital-management/) - [Medical Practice Management Software](https://www.softwareadvice.com/medical/practice-management-software-comparison/) - [Medical Spa Software](https://www.softwareadvice.com/category/3851-medical-spa/) - [Patient Engagement Software](https://www.softwareadvice.com/medical/patient-engagement-comparison/) - [Patient Management Software](https://www.softwareadvice.com/medical/patient-intake-comparison/) - [Remote Patient Monitoring Software](https://www.softwareadvice.com/remote-patient-monitoring/) - [Revenue Cycle Management Software](https://www.softwareadvice.com/medical/revenue-cycle-management-comparison/) - [Telemedicine Software](https://www.softwareadvice.com/telemedicine/) - [Veterinary Software](https://www.softwareadvice.com/veterinary/)