Praxis EMR vs Prime Suite

RATING:

5.0

(188)

Praxis EMR has 188 reviews and a rating of 4.97 / 5 stars vs Prime Suite which has 215 reviews and a rating of 3.88 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
5.0 (188)
3.9 (215)
Ease-of-Use
5 / 5
4 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
5 / 5
4 / 5
Last Review Written
April 15, 2024
April 8, 2024
Pros/Cons
  • Pros

  • It is intuitive and helps in efficient documentation. This allows for greater time to be spent with a patient instead of spending so much time on a computer.
  • It gave me more time to spend with my patients and not as data entry clerk. Eliminated transcription costs, improved accuracy in billing and level of service.
  • Cons

  • As with anything new back 20 years ago, it was all strange and new. Now with upgrades and enhancements I cannot think of any.
  • I hate charting in general. I think this government guidelines are stupid and can't believe as doctors we have aloud this.
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  • Pros

  • The reporting and the Billing Department is by far its strength. Started with GRS in Feb 2018.
  • Once you develop the template it is easy to use.
  • Cons

  • Very expensive to get a new user added, especially being a small group practice. Being charged a lot of money for monthly maintenance.
  • Overall product support is poor, and god forbid you need them when a problems arises. Updates break the system from Windows, Greenway, and other standard 3rd party applications.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos