About ReLiMed

ReLi Med Solutions' suite gives small to midsize ambulatory care practices a completely integrated EHR and Practice Management solution. The solution can be installed on-premises or hosted on a cloud as a web-based application.

ReLi Med's workflow can be customized to match the unique workflow of various practices. The solution interfaces with immunization registries, HIE, ACOs and others. The built-in practice management tool allows practices to manage patient scheduling, automate claim settlement process, handle billing and configure alerts and reminders for both physicians and patients. Other benefits include insurance verification, multi-level claim scrubbing, customizable reporting, charting, Rx requests and more.

ReLi Med is recommended to pract...


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Supported Operating System(s):

Windows 7, Web browser (OS agnostic), Windows 8, Windows 10

28 Reviews of ReLiMed

Average User Ratings

Overall

4.82 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(23)

23

4 stars

(4)

4

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 28 results

July 2013

Heidi from Heidi Winkler, M.D. - Pediatrics

Time Used: Free Trial


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

July 2013

Before choosing ReLiMed, we were signed on with a "highly rated" EMR (which shall remain nameless). The product was pretty good - not as easy and intuitive as ReLiMed - but fairly good. However, once we signed on - they disappeared. On numerous occasions we had questions, or ran into problems, and tried to contact them. They never answered the phone! I ended up having to call their "corporate headquarters" in San Francisco to get someone from their Southern U.S. (main) office to call me back. Spent two hours on the phone just trying to speak with a live person! Naturally, when I reached this person I didn't ask about the problem. I inquired about how to go about canceling the service. So, my wife and I went on a "hunt" for the best EMR for our pediatric practice. We spoke to other doctors, did our own Internet research, and looked at the highest rated EMR systems on Software Advice. We made a list of what we thought were the top eight - the "best of the best". Then we contacted each one and sat through eight separate live demonstrations, asking questions, taking notes, and becoming fully immersed. We whittled the eight down to four fairly quickly. Then down to three. Then two. We went back and forth between the top two contenders, and after careful consideration - we chose a winner. ReLiMed EMR! No, the look of their system didn't "wow" us with some fancy colored icons and such like some of the others, but their system was effective, intuitive, and easy on the eyes. The training session was wonderful (three days) and all three of us (my wife, our receptionist, and me) left feeling that we were well-versed in how to operate the system. We were pleased to discover that although this system is so easy, it is (technically) very advanced, with many "layers". I'm not an IT guy, nor am I very versed with words to describe, however believe me when I say this EMR has very powerful capabilities. Since we've begun using it in the office, we've had to contact ReLiMed's technical department to ask a question. I think you'd find this to be true with any EMR you choose. What differentiates ReLIMED EMR from others is you can actually reach a live person all of the time. Yesterday, July 4th - a holiday - we called in for a question and the call was picked up on the second ring. The technician was extremely knowledgable and friendly. She spent about 20 minutes on the phone with the three of us. The "problem" wasn't a problem with the EMR, but was on our end - as we hadn't used this particular function before. The tech assumed control of our computer - with our permission - and walked us through the operation, which ended up being very easy. We've experienced this same level of personal service on two other occasions before this. Neither my wife nor I can think of another product and/or service that we've ever been this thrilled with. ReLiMed is aptly named. If we could give six stars (or ten) - we would! Highly recommended!

April 2017

Teresa from Randolph Family Health Care at MERCE

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: More than 2 years


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2017

ReLiMed has provided us with great support and service throughout our entire relationship - beginning with implementation through the current ongoing maintenance of our 3rd year of utilization.

The ReLiMed team is dedicated to adapting their product to the needs of their clients rather than expecting their clients to adapt to their product. They treat you as partners rather than an account.

Pros

Their personalized customer support is unmatched. We always talk to a person and not just a person, but a person who takes time to listen and address the issue at hand. This type of service is almost unheard of and is to be applauded!

Cons

Some reports aren't quite as robust as we would prefer, HOWEVER, ReLiMED is always willing and able to improve and expand on areas of consumer need. They listen to our needs and include reasonable requests for changes in their software updates. ReLiMed strives to meet the evolving needs of FQHC's and are continuously researching the federal reporting changes that effect these organizations.

February 2018

ANGELICA from GENESIS FAMILY PRACTICE

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

February 2018

SUPPORT/ BILLING ARE SO FRIENDLY AND QUICK TY SO MUCH

Pros

HOW EASILY I CAN MERGE ACCOUNTS AND HOW I CAN PULL RECORDS TO SEND OUT. I ALSO LIKE THE PATIENT INFO TAB

Cons

THE SYSTEM IS A BIT SLOW FOR OUR OFFICE- REPORTING IS A BIT CONFUSING- HOWEVER YOUR STAFF MAKES UP FOR IT. THEY SURELY DO MAKE IT A GREAT EXPERIENCE. I NEVER FEEL LIKE I CANT CALL - OR THAT I AM ANNOYING THEM WITH MY 20TH CALL OF THE DAY. AGAIN THANK YOU FOR TAKING MY CALLS AND HELPING ME EVERY SINGLE TIME. ALSO THE REMOTE SUPPORT IS WONDERFUL!

February 2018

SCOTT from JUNE P. SOUVIRON M.D.

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

THE RIGHT CHOICE

Stop reading all the reviews and call ReliMed to schedule a demo. You'll be glad you did.

Pros

We demoed several systems and after test driving Reli's system I was sold. It's Easy to learn and use without useless features, bright colors which make the screen noisy, crowded and harsh on the eyes. From scheduling patients, utilizing the EMR, insurance processing to balance billing the ReliMed system has increased my efficency which allows me to do other tasks. CUSTOMER SERVICE is AWESOME...... The support team actually answers the phone without prompts and transfering me to another department with long hold times. Issues for the most part are resolved with one call and if not the team does follow up.

March 2018

Gowdhami from Anderson Sleep and lung center

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Really good . User friendly

Would recommend to anyone without hesitation

Pros

Easy to learn , templates made my work go faster Billing service is excellant , found it easy to transfer the main information from one office visit to another

Cons

did not have the automated faxing ( arranged to the doctors office ) , would have cost me extra but i decided not to have it