All zHealth Reviews

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Shelley

2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed September 2023

zHealth Worth the Price

Jennifer

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

I am so glad we brought our practice into the 21st century with ZHealth EHR and billing software

If we have an issue I or my staff can create a ticket for service and it is usually addressed same day.

PROS

Our main initial driver was getting a software that allowed online scheduling. We chose zHealth for that and I like that I can complete my notes from anywhere and that I can see my schedule from my phone. Our biller can work remotely, so that helped me keep my biller who has worked for us for almost 20 years.

CONS

Switching softwares is never easy, but it was worth it to get rid of our previous server-based software. I realized there was no way forward for our previous software. I wanted a company who would keep up with technology modernization and zHealth has been consistently adding new options over the past 2 years.

Reason for choosing zHealth

Insurance billing was not doable for us with the Jane software.

Reasons for switching to zHealth

Clinic Pro is a server-based software and we were having frequent issues with accessibility and function. We wanted online scheduling and it was not possible with this older software.

Vendor Response

Hi Jennifer, thank you for the wonderful review! We would just like to say thank you for being a part of zHealth family. We are very grateful for your continued patronage because we wouldn't be here without loyal customers like you. Thank you again and have a great day!

Replied September 2022

Kimberly

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Great Price / Great Value Chiropractic Software

We were looking for an affordable and easy to use chiropractic software for our new office. The zHealth team has been amazing from day one!

PROS

I like that it was made to fit our practice. Initial consultations included giving information about which type of setup would work best for our office AND the customer service is quick and extremely friendly.

CONS

The most difficulty has come with adding the payment processing, but I don't know if that's the software or the bank that provides the processing.

Reason for choosing zHealth

zHealth was made for chiropractors and customized for our office

Reasons for switching to zHealth

We were opening a new office and needed a more affordable option.

Vendor Response

Dear Kimberly, thank you for your detailed review of our software .It means a lot to us that you chose zHealth for your new office setup and share your thoughts with the rest of our community and us. Your ideas and suggestions helped us make our software even better. We are always here to listen to your needs and customize our software so we can serve you in the best possible way. Thank you, and have a great day!

Replied September 2022

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed July 2023

This EHR is NOT for Acupuncturists and the customer service is challenging to work with

The worst customer service ...

PROS

Scheduling feature and the clearing house linked to EHR

CONS

Zhealth's EHR Customer service has been the worst that I have experienced as a practitioner for over 52 years. The sales team lies to sell you on the product and fails to deliver. The Customer Service Rep/ Manager has no consideration or regard for the client's needs and has been full of excuses. It has been extremely exhausting and challenging to work with Zhealth and the customer service ... For example, they failed to provide acupuncture templates for 6 - 8 months, and we were stuck using chiropractic templates. The billing and scheduling systems have glitches ... customer service team is slow to resolve issues or never addresses them. I encourage you to save your time and money and find a better company to partner with... these guys are a sham and a scam! We recently integrated with Jane EHR and the experience has been wonderful. A much better platform and Jane's customer service is solution oriented with a smile.

Reason for choosing zHealth

familiarity ... it was the biggest mistake. Finally integrated to a more improved EHR with way better customer service.

Reasons for switching to zHealth

Billing feature in Zhealth and Scheduling feature

Vendor Response

Dear Customer, We appreciate your sincere feedback regarding your experiences with zHealth. Our utmost commitment lies in maintaining transparency and honesty throughout our sales process, ensuring that we meet the diverse needs of our customers. We sincerely apologize that zHealth did not align well with your acupuncture office. Rest assured, we are actively addressing all inquiries and feature requests, and diligently assisting our customers in a timely manner. We encountered some challenges while implementing important upgrades to our scheduling and billing systems during May and June this year, but we successfully resolved those issues. We deeply regret any negative experiences you may have had with our support team, as we take pride in delivering high-quality service. We view these experiences as opportunities for growth and improvement. By learning from them, we strive to enhance the overall experience and provide a seamless journey for all our customers. A member of our team will be reaching out to you shortly to address any outstanding matters. Thank you, zHealth.

Replied July 2023

Cory

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Awesome program for the price

Overall, I would recommend ZHealth to providers looking for an overall easy to use program. It has all necessary functions, without a lot of added bells and whistles. Great price for the features.

PROS

Ease of use and setup. Clear, concise billing and patient accounting. Simple to setup for multiple providers. Schedule is simple to read. Love the online patient forms that integrate right into the patient file.

CONS

EOB and claims posting are not as easy as other programs I have used. Also, the reports don't offer a lot of options for narrowing your criteria.

Vendor Response

Dear Cory, Thank you for the time you dedicated to sharing your feedback. It brings us great joy to learn that you've given our software and customer service a stellar 5-star rating, aligning with our commitment to delivering excellence to all our customers. Hoping many more years of serving you, we extend our best wishes. Warm regards, zHealth Team

Replied December 2023

Ronda

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Amazing Up to Date Software

Customer service is always on top with very little delay in response time. Change and updates easily obtained.

PROS

This software is extremely user friendly and easy to teach staff. The customization and constant updates are above and beyond any other software I looked into.

CONS

I have been using the system for a couple of years and can think of no cons. Any hiccups in the transition were corrected and addressed within a respectable time frame.

Reason for choosing zHealth

Best fit for our practice.

Reasons for switching to zHealth

To many systems (WritePad, eThomas and Cloud Server) to old software with less access and customization options. zHealth was much more user friendly, up to date and saved us money.

Yaser

Health, Wellness and Fitness, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Streamlined and easy to use software, great for solo practice and accessible anywhere

Since I'm a solo practitioner I needed an EHR software that would be able to handle much of the tasks that would normally require a front desk office staff member, such as patient scheduling and office check-in procedures. It's been very helpful that patients can schedule themselves online, through a link on my website, and can check themselves in as well once they arrive at my office. It's also been great to be able to log into the software from anywhere, using a tablet or even my phone, to check my patient schedule etc. whenever I need to be out of the office during office hours. I would say overall one of the best things about the software for me has been the ability to use it from anywhere and from any device and that doing so is relatively smooth. Since the software is straightforward and streamlined and doesn't have too much bloated and unnecessary features, it runs quite fast and you wouldn't even know that it was on online web-based system due to how quickly the pages load, as long as you have a decent internet connection.

PROS

The software is quite intuitive and easy to use if you have a decent grasp of general computing and how to navigate menus. In fact there was no training included at all when I first began using the system, because it isn't really needed as long as you are a little computer-savvy. The software has built-in patient online self scheduling which automatically populates and syncs with the patient schedule on my end, as well as the option to have the patient self check-in on a tablet when they arrive at my office, both very useful features since I'm a solo practitioner. I also like the ability to check my patient schedule from anywhere using my phone, since the system is web-based and syncs across all the devices I use to access it, whether I'm at the office, at home, or out and about. There are a good amount of options, clickable boxes, and pulldown menus to help streamline the note-taking process. The SOAP note sections by default have clickable fields that cover most of the musculoskeletal type issues that a patient may be experiencing as well as text boxes to type your own detailed notes as needed. I have not yet made use of the dictation feature so I cannot speak to how accurate that is. You also have the option to copy forward sections of a previous note into a new note, as applicable and warranted, and create custom templates for routinely used sections. Also the customer support has been quite helpful and quick to act whenever I did have issues with the software.

CONS

Some features are not easily customizable on the fly but may possibly be updated per your needs by contacting the support team and requesting changes be made. There were also initially some bugs and glitches in the software when I first began using it, but many of these have been addressed through updates and contacting the support staff, who have generally been quite responsive and helpful.

Reason for choosing zHealth

Based on my understanding at the time I was reviewing all these software products, ChiroTouch seemed like it was somewhat more convoluted than I needed, more expensive, and not cloud based so I would only be able to access the software from my office. Jane App would have been a good option for my needs but it didn't have a patient self check-in feature as far as I could tell.

Dr. Dawn

Medical Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

zHealthEHR

Z Health was willing to listen and work with what was needed for my particular office. They can customize the program to each offices needs. There were some glitches when they first started, however Z Health was very professional to work with on the corrections.

PROS

I can dictate on this software, and it is very easy and simple to use. You don't have to go through dozens of screens to get to the final results. I also enter all of the charges while I am doing the soap and print out the HCFA at the same time. Everything is billed out the same day.

CONS

I would like to be able to list more chief complaints given by the patient. Six is not enough for an auto practice. I would like to see more detailed aging report.

Reason for choosing zHealth

The ease of the program and the dictation compatibilities.

Reasons for switching to zHealth

Other programs were very difficult to use, I couldn't dictate directly into the patients notes, The billing and posting of payments was very difficult, and rebilling was also terrible. For the cost and ease of this program it out performs any other program I have used or looked at in the past.

John

Health, Wellness and Fitness, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Easy for Chiros

With a great EMR system and easy of scheduling I appreciate zHealth as well as the cost for a solo doctor. I like that the system has the ability to expand without crazy increase in costs.

PROS

Very easy to navigate inside the program. Easy to input new patients and send billing invoices or payments.

CONS

Not a fan of the integrated payment software.

Reason for choosing zHealth

Cost and easy to use in demo at a seminar vs the others.

Reasons for switching to zHealth

ChiroTouch was simply too expensive for a solo doctor and the features I used and needed.

Vendor Response

Thank you so much John for the great review! If there is anything else we can provide for you or questions we can answer, please get in touch with us!

Replied June 2023

Aaron

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2023

Melby Chiropractic review

Generally good. Love the cloud based software vs our previous server based. Easy to use and pretty user friendly and they keep adding new features.

PROS

Ease of charging and entering payments and auto patient communication.

CONS

The scheduling features for a single doctor office and the lack of adaptability to meet our specific scheduling requirements like blocking out time for new patients and report of findings.

Reasons for switching to zHealth

The previous program was slow and had some limiting features like EHR was not integrated with charging and billing.

Vendor Response

Thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with our software. Regards, zHealth Team

Replied November 2023

June

Medical Practice, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

Good Product for Chiros

I have enjoyed having this program over my last program!

PROS

Easy to navigate and learn. The billing is very streamlined and easy to do.

CONS

Schedule page is a bit busy but got use to it.

Reason for choosing zHealth

cost and ease

Reasons for switching to zHealth

Chirotouch suggested going to their internet based software and it was so difficult to learn and even harder to navigate through

Vendor Response

Hi June, Thank you for taking the time to write a review and for choosing us as your preferred provider. Your feedback is invaluable, and we're thrilled that we could meet your expectations. Regards, zHealth Team

Replied July 2023

Dr Douglas

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

The most robust Patient management and marketing software for the most affordable price

I see more patients with 2 less employees. I pay less for Zhealth software, and my payroll is WAY down!

PROS

The Note speaking feature. The "My Favorite" Diagnosis and the super-fast and effective email support that comes with Zoom meetings to fix things.

CONS

Sometimes information disappears but if I log out and back in it reloads.

Reason for choosing zHealth

The price and what it did.

Reasons for switching to zHealth

This did more for less and at a higher quality of note taking.

David

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Great Product. Lots of Features and Options.

Onboarding was easy - - over the past year they continue to evolve and improve with additional support options. Our customer service rep was, and is, outstanding. Any issues or concerns we had were addressed quickly. This company is growing and has listened to their users which is evident by updates and added features. IMO it is a great investment in your office, and if you like what you see, it will only be getting better and better. The text reminders alone have paid for the product multiple times over by drastically reducing cancelations and no shows.

PROS

Automatic text reminders have dramatically decreased cancel and no show rates. This has improved services and decreased frustration for our office. Visual layout is clean and intuitive. The integrated dictation is a really great feature. Customization options allow you to have your documentation flow very naturally. Patients can fill out intake forms online which simplifies the new patient time in the office while also improving documentation. Cloud based allows access anywhere and from multiple devices. Its a great feature for documentation, billing and to check the schedule when away from the office. Staff loves it. Customer support has been excellent.

CONS

I didn't switch sooner. We had "disconnected" procedures, and duplicate work in the past from other software product(s). zHealthEHR has greatly improved our efficiency and allowed us to feel "up to date" now with options and features that our older software did not provide.

Reasons for switching to zHealth

Wanted cloud based and the "up to date feel" and features that zHealth provides. Easy integration for all aspects of practice.

Kyle

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

STOP... you found your EHR software.

Well a solid 9.5/10 for sure. Even with the Cons of the software they do a great job at tailoring the experience and creating a product that we have loved using these past few years.

PROS

We have looked at a lot of systems over the years and though there was some good features in many zHealth has put them all together in a simple package. What I really love is their adaptability. If something is amiss they figure out a way to make it work. Finally a software that listens to doctors and front desks people and figure stuff out.

CONS

This software still has a long way to go with aesthetics. The screen does jump some and if you are not super on the click spot the software will shudder. They don't have scrolling in many boxes that should get scrolling and so you have to scroll up and down to complete some aspects of notes and information.

Reason for choosing zHealth

More eggs in the basket, and a team that really seems to listen and want to tailor the experience to our needs.

Reasons for switching to zHealth

Chirotouch is expensive and huge. The ability to access the system off site was tedious and as a "cash" practice the billing was kind of nightmare-ish.

Vendor Response

Dear Kyle, thank you taking your time and writing a detailed review of our software. Your ideas and suggestions helped us make our software even better. We are always here to listen to your needs and customize our software so we can serve you in the best possible way. Thank you, and have a great day!

Replied September 2022

Zackery

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Solid EHR

zHealth has made it easier for me to be a Doctor, rather than spending so much extra time on notes, I can now spend that time helping my patients.

PROS

Integrating zHealth into our practice was very straightforward. The customer support is top notch in getting everything set up just the way you like it.

CONS

I would like there to be options to customize without having to go through customer support.

Reasons for switching to zHealth

Cost and ease of use.

Vendor Response

Hi Zackery, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is providing our customers with the best software experience and customer service. We are ecstatic that we met that mark! Thanks, zHealth Team

Replied August 2023

Laurie

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

Easy to use software that gets the job done and is not expensive

Overall, it has been easy to use. Billing is fast and easy and ERA's are entered swiftly and accurately automatically. Customer service is amazing--if you do have a problem, you call and a developer answers the phone (or calls you right back). They are very responsive.

PROS

I like its ease of use for me and my patients. It's easy for patients to schedule on-line and they get text and email appointment reminders. The software is easy to learn from the start, so my staff and I didn't have to spend hours of training to use it. I can complete a soap note and invoice and send off the bill to insurance in less than a minute.

CONS

I find the exam forms are cumbersome to use: to complete inspection, palpation, ortho, neuro exam of cervical spine, I have to click on each one and a separate drop-down window with lots of boxes appears. I've developed a work-around but I'm sure it could and will be simplified. The notes do not print well, meaning, they take up way too much room on a page--one note often occupying more than one page. It wastes a lot of paper when I do have to print notes. I can't easily bill multiple visits on a CMS 1500 claim form, which I have to do for certain insurances.

Michael

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Great Chiropractic Medicine EHR!

I have saved a significant amount of money from the previous EHR system. Zhealth has been wonderful for my business!

PROS

I met [SENSITIVE CONTENT]] in Washington DC several years ago and was happy to sign up for zHealth! He and his team have been wonderful to work with over the years!

CONS

Sometimes the online scheduling can create duplicate accounts, however I am happy with the service!

Reasons for switching to zHealth

Cost, ease of service, I knew the CEO.

Maggie

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

zHealth Reviews

PROS

Integration with the business was simple and easy. Billing was super asy to use. If I had any questions zHealth was always available.

CONS

Setting up the template for our chart notes/SOAP notes

David

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Great match for a busy Chiropractic clinic

Zhealth has saved me many, many hours of record keeping. I can use it from home if necessary, I can even check my schedule or modify it from my phone. So easy and accessible!

PROS

The "Copy Previous" feature is critical to keeping up during a busy treatment schedule.

CONS

Zhealth is the closest to what I would do if I were to design my own platform, but nothing is perfect.

Reason for choosing zHealth

We felt it was the best.

Vendor Response

Dear David, feedback like yours is valuable to us. It helps us continue to make our software even better and provide the best possible service to customers like you. Thank you, and have a great day! Regards, zHealth Team.

Replied October 2023

Karen

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2021

Using ZHealth was one of the top two best decision I have made for my office. The other was location

I was very resistant to listening to a "sales pitch", but am very glad the representative was able to get through to me. He said the platform was made for doctors like me in mind. That is, without a doubt, true. I brag to my patients often of how happy I am with ZHealth.

PROS

I don't have time to sit through training, this software was easy enough that I could start up and get most things done without watching the videos or reading the help section. I do recommend people take that time though. I can get what. I need from the very clear help instructions, usually, within 3 minutes. I have had to email the tech and they responded within 24 hours

CONS

I think I need to find another template; I haven't taken the time to do that yet. The SOAP notes and exam notes don't have as many options as I need. So, I end up typing it in into the dialogue boxes.

Reasons for switching to zHealth

That was colorful, but cumbersome, and the representatives kept "gas lighting" me every time I told them I had a problem. It could take months (or never) for problems to be corrected. That was a huge time and money suck. Also, I had time back then to train, and still had several problems with the platform. On a few occasions, my patient data was erased.

Mike

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

zHealthEHR works amazingly well and is incredibly affordable!

I wanted a cloud based software that didn't have all of the monthly support, upgrade charges etc. I was paying around $380/month for Chirotouch and was looking at having to upgrade my hardware to handle a computer glitch. That was enough for me to finally look and find zHealth. The engineers and support people have been super responsive and patient in customizing my requests to get the software very reflective of the patient visit and services I offer in my clinic. Great people to work with. I have never had any claims denials for poor medical documentation. Fantastic value and excellent functions.

PROS

It is fast, very thorough, customized to fit my practice style and is very, very inexpensive.

CONS

Not really any complaints. It did take some time to make the changes to fit but I can't fault the software, really.

Reasons for switching to zHealth

Expensive and tired of support/monthly charges for what I was getting. See above.

Dr. Dwight

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Love this software

zHealth really saves me time in running my practice. It allows my patients to book their own appointments, as well as sends text and email reminders. I highly recommend it!

PROS

Prior to using zHealth, I tried many other EHR softwares. I love how easy to use the system is. It's really intuitive and user friendly. Just like my phone!

CONS

I have been using the software for about 3 years now, and I can't think of any cons. I had requests for changes initially, but they took care of them.

Ari

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Great and very customizable software

Fantastic. There have been very few problems and they were very accommodating and customizing my notes and getting back to me anytime there is an issue.

PROS

I like to how customizable it was to make the soap notes exactly what I needed them to be.

CONS

There are a few minor glitches when scheduling appointments on the cell phone and counting down prepaid packages that have multiple people on them.

Reason for choosing zHealth

the price and customizability

steven

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Great Chiropractic EHR

This is the best EHR for the money hands down. DRS. you will not be disappointed if you use this system.

PROS

ease of doing daily notes. Takes just seconds to do.

CONS

Voice recording could be slightly more user friendly. And batch billing should be less keystrokes.

Reason for choosing zHealth

This one does it all and is customizable.

Reasons for switching to zHealth

cost and easy to use

User Profile

Kenneth

Verified reviewer

Financial Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Powerful Business Tool

Customer service and techs were great during implentation and follow through, and able to answer questions and aid in problem resolution as we continue to learn and use the software to its fullest capacity.

PROS

The web based software is easy to use, intuitive, interactive, and powerful in scheduling appointments. Enabling and empowering clients to reschedule, rather than playing the back and forth email or phone call game to find mutual availability.

CONS

The only thing I did not like is that I did not learn of it sooner!

Reasons for switching to zHealth

Zhealth is more robust and customizable.

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