ClubExpress vs Memberplanet

ClubExpress has 465 reviews and a rating of 4.26 / 5 vs Memberplanet which has 256 reviews and a rating of 4.73 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.26 / 5 (465)

4.73 / 5 (256)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

September 23, 2020

November 20, 2019

Pros/Cons

  • Pros

  • The amazing number of features. The support is awesome and the costs are reasonable.

  • It is so very easy to use. Great support from Club Express, any time needed. Our members love what they can do, by themselves.

  • Cons

  • It's a little annoying when they keep updating the features, but they are very good about helping us to navigate new things.

  • Sometimes the 'full feature set' of options is more complex than what is needed. The manual and videos are fairly good but could possibly be better, with more examples of application functionality.

  • Pros

  • It is a great technical tool that reaches all areas of knowledge. The customer care team were a huge help and they reach out to individuals. It has versatility of use.

  • I like being able to control e-mails and keep in contact with my members. I really like your support.

  • Cons

  • Inability to manage members by bulk. Absolutely terrible tech support or responsiveness to customer needs.

  • I don't have any issues with this tool as of now

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux