I don't use it on a daily basis like I have in the past, but I'm pleased to still see additions to service over time, and efforts being made to make the system more user friendly and more useful.

Improving all the time to make things more user friendly and simple.

Customer support is excellent and Web Designer is awesome. I  recommend ClubRunner especially to Rotary organizations.

I love the intuitive platform and the customer service is out of this world.

The management of member information is integrated with Rotary International, and allows for easy communication across the District because contact details are automatically maintained.

At times it has been confusing, mostly due to my limited knowledge of computers.

Far exceeded my expectations for an amazing value to clubs.

The staff is a real asset - they are easy to work with and accommodating, well versed and friendly. I like the advancements you are making - we plan to upload our own CSS code in the near future.

I am well familiar with club independent websites and their inability to keep up with changing technologies and their uselessness once key members left the club.

Simple, easy to access, good modules, great for storage of club history. CubRunner provides excellent support when you need it, you can talk live with a representative who are respectful and helpful.

Having the ability to manage our website, our member communications and e-newsletter all in one place is great. Attendance with integration to Rotary International is another time saver.

I had a problem with the switch from previous version in continuity with the bulletin editing, had to learn to do it all over again.

Previews are misleading. When previewing, you get a item/page stand-alone preview, not a merged master page, draft page preview.

If the site elements do not move forward the site becomes stagnate very quickly. The integration with RI is wonderful.

Clubrunner is a good tool for Club management, it is easy to use and very user friendly. It is worth the money spent on it.

The absoultely amazing support staff is always friendly, helpful, good listeners (even when you are having a bad day totally unrelated to technology!) and open to new ideas for the system.

Generally, I am very pleased with ClubRunner. I'm glad all the clubs in my district use it too.

But the integration with the district and RI is great and for someone with ZERO web design ability or experience I was able to put together a very nice looking and functioning page.

When dealing with both versions I have learned the differences but when instructing others I often get confused and give instructions based upon District version to Club users.

ClubRunner is especially suited for Rotary Clubs and Districts with a solid membership integration with Rotary International.

In the last few years ClubRunner has vastly improved ease of use and added very useful features. Their tech support group is very responsive.

Club Runner is mostly intuitive and easy to use.

Again, I cannot say enough good things about the staff. Wonderful people and have kept us loyal as a result of their great customer service.

It has a few odd quirks in unexpected places - backend modules can be a little cumbersome.

It is a very good, cost effective, software designed with a clear understanding of Rotary and capable of application world wide.

In some cases, the software slows downs or stops working when undertaking more than two tasks.

Captures all member data and synch's with Rotary International. Good for Club Bulletin and mass emails.

Everything is a PRO for Club Runner. I really enjoy it's  Flexible, the professional look, Ease of Use and it's friendliness with power users.

Excellent customer service in my experience, very quick to respond to my questions.

But I think that this is mostly due to a lack of exposure to computing rather than a high degree of difficulty in using the software.

My own experience (and that of others) is that it takes a while to get comfortable with the software and to understand how powerful and far reaching  it is.

It's constantly being improved to make the software more user friendly and the software, user friendly.

The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

US Dollar

ClubRunner is a cloud-based membership management solution for nonprofits, boards, service clubs, associations and chambers of all sizes. Key features include a website designer, member directories, reports, emails, e-bulletin, contact management and event calendar.


ClubRunner’s content management system enables users to design and customize their websites without any need for coding. Users can create different sections, choose from multiple themes, customize banners and footers, integrate with social media and upload images, videos and flash content. The member directory stores details in profiles, including contact information, addresses, mailing addresses and more.


ClubRunner's advanced reporting allows users to build and customize their own reports by choosing layouts, formats and data fields. Users can create different type of reports and extract them to PDF, PowerPoint and images. The solution comes with a payment module, which allows organizations to process payments from members and the public online or through virtual terminals.



LongDescription

Recurring Giving

Online Giving

Committee Management

Payment Processing

Recognition Management

Dues Management

Access Controls/Permissions

SEO Management

Attendance Tracking

Registration Management

Calendar Management

Member Database

Full Text Search

Scheduling

Email Marketing

Grant Management

Membership Management

Text Editing

Marketing Automation

Workflow Management

Volunteer Management

Event Management

Customizable Templates

Billing & Invoicing

Receipt Management

Website Management

Member Types

Member Communication

Donation Tracking

Campaign Management

Document Management

Member Portal

Member Directory

Web browser (OS agnostic)

It is also available at $24.50/mo with additional features.

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11-50

ClubRunner

Live Online

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Documentation

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



Treatment Planning

Employee Management

Purchase Order Management

Electronic Payments

Barcode/Ticket Scanning

Practice Management

Real-time Scheduling

Booth Rental Management

Fitness Plan

Customizable Reports

Document Storage

HIPAA Compliant

SMS Messaging

For Salons and Spas

Referral Tracking

Contract/License Management

Task Scheduling

Financial Management

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Online Registration

Transaction History

Wait List Management

Attendance Management

Customer Accounts

Customer Database

Recurring Appointments

Gift Card Management

Class Scheduling

Payroll & Commissions

Room Booking

Costume Management

eCommerce Management

Template Management

Data Import/Export

Promotions Management

Assessment Management

Email Templates

Multi-Location

Booking Notes

Self Check-in/Check-out

Student Management

Booking Management

EMR/EHR

Rate Management

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Capacity Management

Membership Renewals

Resource Scheduling

Credit Card Management

Client Portal

Event Scheduling

Social Media Integration

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Client Profiles

Reminders

Time & Expense Tracking

Class Management

Group Reservations

Automated Scheduling

Visitor Management

Calendar Sync

Mobile App

Team Management

Progress Notes

Event Calendar

Real Time Reporting

Activities Booking

Commission Management

Facility Scheduling

For Physical Therapy

SOAP notes

Employee Scheduling

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

ClubRunner vs Mindbody

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