DonorView
About DonorView
Awards and Recognition
DonorView Pricing
Monthly pricing based upon number of Constituents.
Starting price:
$166.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for DonorView
1 - 5 of 118 Reviews
Waldo
Broadcast Media, 51 - 200 employees
Used less than 12 months
OVERALL RATING:
5
Reviewed May 2021
Excellent CRM
Waldo
Broadcast Media, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Excellent CRM
Our overall experience with Donorview has been exceptional. Implementing the CRM as our first option and choice for a new office, we have not been disappointed. Brilliant product.
PROSThe user interface is really easy to navigate. The company support is excellent and all questions/training is dealt with in under 24 hours.
CONSWhile there were initially some functionality missing, the Donorview team are constantly working in the background to improve their product. No cons currently.
Reasons for switching to DonorView
Looking for more user-friendly environment
Gary
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Finding the right tool at the right price
It was an easy to get Sales involved in several meetings as not all the players were available at the same time. The cutover was a breeze and they even went above and beyond our expectations when additional data needed to be transferred across networks. After 2 years, DonorView is still welcoming our input and looking to enhance their system. This product is easy and cost effective for us.
PROSCustomer Support. Some people think Customer Service occurs only when you purchase a product but actually it starts when the product is first introduced. How well the team responds to your questions and offer real solutions tells a lot. Are they willing to answer same questions over and over. Then as soon as the transfer of data occurs, how quick will they respond. DonorView is excellent in this area while meeting the needs of our business.
CONSWhile there were a lot of options editing written communication, some options I was used to were not there. However, through their Customer Service and Support Team, those deficiencies were enhanced to meet our needs. Great job listening to customer.
Reason for choosing DonorView
DonorView met our donor database needs, was easy to use, offered incredible Customer Support and was the right price.
Reasons for switching to DonorView
Customer Support and cost.
Jon
Civic & Social Organization, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2024
Not pleased
Disappointing. Very Disappointing Disappointing.
PROSNothing. Absolutely Nothing. Nothing....
CONSCumbersome. Very Cumbersome. Cumbersome.
Reason for choosing DonorView
Not sure. Wish we hadn't. Really wish we hadn't.
Reasons for switching to DonorView
Two people no longer active with the organization chose it.
Francesco
Non-Profit Organization Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Everything Non-Profits Need in one location
Our experience has been amazing. The support that everyone at DV gives to their clients is amazing and 100000000% better than what we received with the other software we were using.
PROSWe had Raiser's Edge prior to moving to Donorview. One of the things we like most is the ability to pull reports within seconds and with ease. Raiser's Edge was too complicated when it came to reports. DonorView makes it so simple.
CONSThe thing we like least about the software is the membership feature, but that has nothing to do with how good or bad it is, we just haven't had a reason to use that aspect yet so can't really comment on it beyond that.
Reason for choosing DonorView
We just liked it better.
Reasons for switching to DonorView
It was too clunky and I wanted something we could not just use as a donor database, but be able to use for event planning, taking donations, mass email and text marketing and auctions. When we looked into all the different platforms, DonorView did all that and since we are both located in Massachusetts, we felt like going with a local business.
