Membership Toolkit
About Membership Toolkit
Membership Toolkit Pricing
Membership Toolkit yearly subscriptions feature a simple pricing approach, with no hidden fees.
Starting price:
$550.00 per year
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Membership Toolkit
1 - 5 of 17 Reviews
Laura
Fund-Raising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Membership Toolkit for Non-Profit Organization Supporting College Students and a Public University
Very positive overall; I have shared information about Membership Toolkit with three other organizations similar to our organization within the last year. We set up Zoom meetings during which we could share our screens to show them some of the features. One organization purchased the software, another is currently in the demo period and the third has a Zoom set up with us in a few weeks.
PROS- Ease of learning - Ability to give limited administrator access to board members pertaining to only their area and not access to every area - Integration of all functions of our organization: membership, accounting, website, sales, communications with members, etc. - The app is easy to use - Quick response of customer service
CONS- We cannot use its directory templates because they are student-centered; our directory needs to be parent-centered so we have to export the data and use different software to create our membership directory which is very time-consuming and frustrating. - Our treasurer would like to have an easier way to modify the accounting reports each month to be a more usable format for our organization. - We would like to have a way to send communications to prospective members because we can only send e-mails and newsletters to current or previous members who are listed as "contacts" in our members database. We have a huge batch of prospective members every summer and have to use other software to communicate with them until they become members. - If a member attempts to log in with a different email address (such as their work e-mail if their account was originally set up with their personal e-mail, the software automatically creates a new member record for them. This duplicate record is not linked to their initial membership record so it appears as if they are not a current member. We have to manually remove these duplicate records as we become aware of them. It becomes even more complicated if their membership is on one record but they make a purchase on another record. There is not a way to "merge" the two accounts. We have to select one account, manually update it to reflect the payment on the other account and "cancel" the duplicate member account. - We would like to have a way to acknowledge our sponsors on our home page, either with a scrolling feature or rotating logos and have a way to easily update them.
Christina
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Best Product on the Market for Parent Teacher Associations! (PTAs)
Our experience with Membership Toolkit has been top notch. The Customer Support team is extremely efficient and knowledgeable. Questions are answered very quickly and effectively.
PROSMembership Toolkit allows your PTA to house ALL of your PTA information on one streamlined website. Parents, faculty, and community members can visit your ONE website to purchase a PTA membership, donate funds, buy Spirit Wear, view a calendar of upcoming PTA events, sign up to volunteer, and view an online membership directory. We no longer rely on multiple websites to run our events and sign up our volunteers. Membership Toolkit is our ONE streamlined software. Because parents are now visiting our website more often to view all PTA information, our membership has already increase by 200+ members from last school year.
CONSMembership Toolkit offers EVERYTHING your PTA needs in order to streamline the way run your organization. Because there are so many helpful features and tools, the software can take a little time to learn. But once you learn, you will never look back.
Reasons for switching to Membership Toolkit
We switched from our prior website software because we wanted to be able to sell PTA Memberships, fundraising products, and Spirit Wear directly on our website. We also wanted to be able to manage our PTA Membership Database directly on our website.
Vendor Response
Hi Christina, Thank you for taking the time to leave a Capterra review for Membership Toolkit. We appreciate your valuable feedback and are pleased you are seeing the benefits of our all-in-one approach to managing your PTA. "200+ members from last year" is awesome! Yes, there is a small learning curve for admins. We aim to educate admins during the onboarding web conference, through help articles, how-to videos, and of course the ability to submit a help desk ticket where admins can quickly get answers from our customer support team. Keep us updated on your progress. Best, Caren Membership Toolkit Inc.
Replied October 2022
Kw
Education Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2022
MTK wants you dependent on them
If you need someone to run your organization for you, without taking into account your needs then by all means choose MTK.
PROSNone of the features are worth giving up administrative autonomy of your organization.
CONSMTK is trying to slowly force their customer base to become dependent on them for all its database, managerial and financial management needs. All customers were forced into using LumaPay or give up the ability to accept online payments. The change was forced on their timeline, not in the off peak time for their customer base.Once that forced change took place, if you wanted to make a change to your payout schedule through stripe, you had to create a help ticket in MTK for them to make the change for you. If you ask MTK help desk a question they don't want to answer, they just ignore the question.
Reasons for switching to Membership Toolkit
MTK bought out and discontinued our original directory partner.
Vendor Response
We appreciate your review and valuable feedback. Our goal is to provide an all-in-one solution that makes it easier for groups to manage their organization and easier for families to engage with them. We in no way want to take over the management of your organization. Rather, Membership Toolkit provides the tools to make it easier for you to manage your data and processes as you see fit. Your organization remains the owner of your data and all the transactions that are run through Membership Toolkit. In the past, we supported multiple payment processors because each of them offered different features for our customers. We introduced LumaPay powered by Stripe last summer. LumaPay offers several options for your payout schedule. Modifying the payout schedule requires a simple request to the Membership Toolkit Help Desk and we can change it very quickly. We appreciate the feedback that you prefer to have control of that setting and we will be evaluating ways to make this more flexible.
Replied January 2023
Lori
Education Management, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2024
Membership Toolkit a seamless way to manage your non-profit.
Mtk is pretty seamless overall. I would recommend this to similar organizations looking for an easy to implemment platform. While there are features I'd love to see its a great value for the functionality.
PROSMembership Toolkit is a relatively easy way to manage your non-profit's website. It is a one stop shop for membership, volunteers, directory, calendar and content. Administrators do not need to be web developers to manage this site.
CONSWhile MTK has a very responsive support team they often send videos or detailed directions that are difficult to follow. It would be great if there was a level of membership where they would do the updates of us. We currently have the middle membership and the next level up doesn't offer the support we'd like. Additionally, the volunteer sign up is very limited and we have gone back to Sign Up Genius for volunteers.
Reasons for switching to Membership Toolkit
We wanted everything all on one platform.
Lauren
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Incredibly valuable tool
Incredibly positive! Amazing customer service, intuitive software, and easy to use.
PROSMTK is literally designed to do what we need to do - manage membership, purchases, and donations for a large school PTA or Foundation. They seem to have thought of everything and are incredibly open to feedback and requests. The customer service both technical and client based is some of the best of any organization or business I've ever worked with.
CONSHonestly I have no complaints. Recently they switched to only allowing online payments via LumaPay, which has been limiting since as a non-profit we preferred to shop around for a payment processor with lower fees - but certainly worth it to have all of the features and abilities of the software.